Program Coordinator, Learning, Culture & Community

DOROT; New York (NY); Hybrid; USD 58,000 - 65,000; Full time

Job summary

DOROT is seeking a Program Coordinator, Learning, Culture & Community to join its Manhattan-based team on a hybrid schedule. The role reports to the Manager of Learning, Culture & Community and will run in-person and virtual programs for older adults, driven by warmth, initiative, and curiosity.

Responsibilities include designing and delivering group programs, coordinating logistics, building partnerships with facilitators and volunteers, and contributing to fundraising materials.

Qualifications

• Minimum of 4 years of professional experience in community engagement, nonprofit programming, arts and culture, or similar field.
• Experience planning, coordinating, or facilitating programs and events for adults; background in arts/culture or community building preferred.
• Design inclusive and engaging experiences that foster participation, trust, and belonging.
• Demonstrated success building and maintaining relationships with facilitators, artists, and partners.
• Excellent verbal, written, and interpersonal skills with diverse audiences, including older adults.
• Outstanding organizational skills with ability to manage multiple projects and deadlines.
• Self-starter who is proactive, detail-oriented, flexible, and able to work independently and collaboratively.
• Comfort with public speaking and participant outreach.
• Availability to work up to 4 agency-wide programs per year.

Responsibilities

• Serve as a proactive and collaborative member of the Learning, Culture &Community team and contribute to program goals.
• Design, plan, and execute group program experiences that encourage interaction and belonging.
• Manage all aspects of program coordination, including communication, room and technology needs, and attendance tracking.
• Cultivate and deepen relationships with facilitators, artists, volunteers, and cultural partners.
• Collaborate with other departments to support constituent needs and fundraising materials.
• Train, mentor, and oversee office volunteers and interns.
• Enter participation data and assist with internal reports and trend analysis.
• Complete other duties as assigned.

Skills

Community engagement

Event planning

Relationship building

Public speaking

Organizational skills

Team collaboration

Tools

MS Office

Zoom

Salesforce

Job description

LOCATION

DOROT is headquartered on the Upper West Side of Manhattan, and staff works on a hybrid schedule. The Program Coordinator of Learning, Culture & Community oversees the implementation of many in-person programs and is expected to work in the office a minimum of 3 days per week.

ABOUT DOROT

Founded in 1976, DOROT (“generations” in Hebrew) facilitates a dynamic partnership between older adults, volunteers, and professionals through programs designed to combat social isolation and loneliness and bring the generations together. DOROT is dedicated to enhancing the lives of older adults to help them live more independently as valued community members. Compassion and commitment to excellence are hallmarks of DOROT’s programs and staff. The agency is a recognized innovative leader in mobilizing volunteers and infusing social work into its service delivery model. Our programs are conducted onsite, in the home, remotely and in the community.

ABOUT THE LEARNING, CULTURE & COMMUNITY DEPARTMENT

DOROT believes that community is not something people simply belong to – it is something people build together, one gathering at a time. The Learning, Culture & Community team annually engages over 4,500 adults aged 60 to 100+ by developing classes, workshops, cultural events, social gatherings, and other programs that build relationships and community. Offered in person, online via Zoom, and over the telephone, our peer group programs promote lifelong learning, health and wellness, creative expression, and meaningful social connection.

ABOUT THE OPPORTUNITY

Reporting the Manager of Learning, Culture & Community, the Program Coordinator, Learning, Culture & Community will serve as a proactive, creative, and collaborative member of the Learning, Culture & Community team, performing a combination of programmatic, educational and administrative responsibilities. The Coordinator will contribute to the achievement of program and constituent goals through the development and implementation of in-person and virtual programs that bring people together for conversation, celebration, recreation, and shared cultural experiences. The successful candidate will bring warmth, initiative, and genuine curiosity in older adults and their stories, recognizing participants as contributors to a vibrant community.

PRIMARY RESPONSIBILITIES

• Serve as a proactive and collaborative member of the Learning, Culture & Community team, contributing to the achievement of program and constituent goals.
• Design, plan, and execute group program experiences that encourage interaction and participation, strengthen connections among participants, and foster an enduring sense of belonging. This includes structured and facilitated programs as well as informal opportunities for connection in the following areas:
  • Community-building programs, including facilitated discussion groups, interactive group experiences, and gatherings that cultivate meaningful relationships over time.
  • Art and cultural programming, including performances, educational experiences, and institutional partnerships that inspire creativity, exploration, and lifelong learning.
  • Gatherings around national and Jewish holidays, seasonal transitions, and other meaningful occasions that make room for celebration, memory, reflection, and companionship.
• Manage all aspects of program coordination, from concept through implementation and follow-up, including presenter and participation communication, room and technology needs, registration oversight and attendance tracking, and production of program specific materials.

• Cultivate, maintain, and deepen relationships with a wide array of facilitators, artists, performers, volunteers, and cultural and community organizations; coach and support them in developing programs and gatherings that invite opportunities for connection.
• Strengthen constituent relationships and engagement by gathering feedback, identifying needs and interests, and translating them into opportunities for connection within the broader DOROT community.

• Collaborate with other DOROT departments to support constituent needs and strengthen program planning, including conferring with Supportive Services staff, preparing program data and materials for fundraising proposals and reports, and contributing to targeted marketing and outreach strategies.
• Train, mentor, and oversee office volunteers and interns to ensure best practices and positive experiences for them and participants.
• Collect and enter participation data, constituent interactions, and partner relationships using DOROT’s online database (Salesforce); contribute to the review of statistics for internal reports and analysis of trends.
• Complete other duties as assigned.

REQUIRED SKILLS AND QUALIFICATIONS

• Minimum of 4 years of professional experience in community engagement, social services, nonprofit programming, arts and culture, education, health and wellness programming, or a similar field
• Experience in planning, coordinating, or facilitating programs and events for adults required; background in arts and culture, community building, or social programming preferred
• Successful track record of designing inclusive and engaging experiences that foster participation, trust, and belonging amongst participants
• Demonstrated success building and maintaining relationships with facilitators, artists, and partners
• Excellent verbal, written, and interpersonal skills, with the ability to engage warmly, professionally, and effectively with people of all ages, including older adults, colleagues, volunteers, presenters, and community partners
• Outstanding organizational skills and demonstrated ability to manage multiple projects and deadlines
• Self-starter who is highly proactive, detail-oriented, flexible, and able to work both independently and collaboratively in a fast-paced environment
• Comfort with public speaking and participant outreach
• Strong proficiency with MS Office Suite; experience with Zoom and Salesforce a plus
• Availability to work up 4 agency-wide programs per calendar year in addition to standard job responsibilities.

WHY WORK WITH US

• The ability to make an impact. DOROT is a mission-driven organization filled with passionate people focused on having a positive impact on the lives of our clients.
• Generous time off. DOROT offers 20 days of vacation per year, 10 paid Federal holidays and up to as many as 13 paid Jewish holidays, as well as early office closures on Fridays. We also provide fully paid Parental Leave and other generous Leave policies.
• Healthcare benefits. Medical, vision, dental, short-term disability, life insurance, and more. We offer a choice of benefits to ensure that you and your family are taken care of.
• Support to plan for your future. DOROT currently offers all employees an opportunity to make elective deferrals in a 403(b) Retirement Savings Plan immediately upon hire. Additionally, employees will be eligible for quarterly discretionary employer contributions to their 403(b) Retirement Savings Plan starting in the quarter following completion of 2 years of service.

This position is non-exempt, paid on an hourly basis with an estimated annualized salary range of $58,000-$65,000, based on a full-time schedule. Compensation offered will be based on relevant skills, experience, and qualifications.

It is the policy of DOROT, Inc. to provide equal employment opportunity to qualified individuals for employment or advancement without discrimination because of race, color, religion creed, political association, ancestry, gender, gender identity, sex, sexual orientation, marital status, domestic violence or stalking victim status, national origin, citizenship, age, veteran status, pregnancy, handicap disability, genetic, genetic characteristics, or other protected status.