Program Coordinator II (Quality Improvement Specialist) / 61047864

State of South Carolina; South Carolina; On-site; USD 50,000 - 65,000; Full time

Job summary

The State of South Carolina is seeking a Program Coordinator II (Quality Improvement Specialist) to enhance clinic performance and patient care through data-driven strategies. This role involves working closely with clinic teams to monitor key performance metrics and implement improvements. The ideal candidate will have a bachelor's degree and experience in healthcare data analysis, particularly in quality improvement initiatives.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Long Term Disability Insurance

Life Insurance

15 days annual leave

15 days sick leave

13 paid holidays

State Retirement Plan

Deferred Compensation Programs

Qualifications

• Experience in a healthcare setting preferred.
• Proficient in Excel for data manipulation and reporting.

Responsibilities

• Prepare reports and analyze data for quality improvement.
• Deliver training and support for quality improvement techniques.
• Assist practices in developing quality improvement goals.

Skills

Communication

Data Analysis

Quality Improvement

Education

Bachelor's Degree

Tools

Excel

Job description

The Agency's mission is to be boldly innovative in improving the health and quality of life for South Carolinians.

This is position is located in theBureau of Quality, Richland County.

Are you the One?We are looking for aProgram Coordinator II (Quality Improvement Specialist)who focuses on utilizing data-driven strategies to enhance clinic performance, improve patient care, and ensure compliance for pediatric practices within the QTIP (Quality through Technology and Innovations in Pediatrics) program. The specialist will work closely with clinic teams to monitor and evaluate key performance metrics, analyze data, and implement improvements to achieve clinical and operational excellence.

Key Job Duties:

• Prepare reports and advise management on findings related to the data submitted by QTIP practices and make recommendations based on benchmarking with state and national data.
  • Work with QTIP staff and practices in the identification, collection, and documentation of data on QTIP-related topics of interest and their related activities.
  • Collects and performs analysis on quality improvement and other intervention documentation/data (i.e., QIDA data, PDSA cycles, quality improvement meetings, etc.)
  • Also analyzes Medicaid administrative claims, QIDA and HEDIS data to assess the impact on QTIP initiatives.
  • Prepare reports and presentations.
• Under the direction of the QTIP Director, prepare and present QI content for pediatric practices involved in the QTIP Program.
  • Though QTIP Workshops, help practices develop goals and objectives and incorporate quality improvement techniques into their workflow.
  • Assist individual practice staff with data identification and collection of data to support and document their quality improvement activities.
  • Assist with the development of charts and analysis at both the practice and staff level.
• Direct the creation and delivery of quality improvement skill development programs for the QTIP team within DHHS and the QTIP practices.
  • Assist and coach practice staff at each QTIP practice with their understanding of quality improvement (QI) techniques.
  • Deliver quality improvement training and support at both the individual practice level and across larger healthcare systems
  • Coordinate QI workshops, monthly calls and QI coordinator working groups.
• Serve as an active team member and assist in facilitating meeting discussions during QTIP Site Visits, Workshops, and Monthly Calls.
  • These visits will require the operation of a vehicle and a valid driver’s license.
  • Meet with pediatric practices to expand current structures for quality improvement (QI) efforts within their offices.
  • Staff will collaborate with the project director and medical director to set meeting goals, present QIDA data and the other content of the visit.
• Works with QTIP, state and national AAP, and QTIP advisory panel on the identification of QTIP areas of focus and their data capture.
• Staff will work with practices, QTIP team, SCDHHS staff, the American Academy of Pediatrics (national and state) as well as other stakeholder to support quality messaging.
• Performs other duties as assigned.

The South Carolina Department of Health and Human Services offers an exceptional benefits package for FTE and TGE positions that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children.
• 15 days annual (vacation) leave per year.
• 15 days sick leave per year.
• 13 paid holidays.
• State Retirement Plan and Deferred Compensation Programs.

A bachelor's degree and relevant program experience in processing data.

PREFERRED: Experience in a healthcare setting and an advanced skillset in manipulating and reporting on data in Excel.

Additional Requirements

• Valid driver's license.
• Requires holder to drive routinely

• Must be proficient in Excel.
• Ability to communicate with stakeholders clearly and concisely.
• Ability to present data to clients.

Please complete the State application to include all current and previous work history and education.A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. Supplemental questions are considered part of your official application for qualification purposes.All applicants must apply online. All correspondence from the Office of Human Resources will be through electronic mail.

The South Carolina Department of Health and Human Services is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.