Program Coordinator II

Rutgers University; Camden (NJ); Hybrid; USD 53,000 - 77,000; Full time

Benefits offered by this job

Medical, prescription drug, and dental

Paid vacation and leave programs

Retirement benefits

Educational benefits

Life insurance

Employee discounts

Job summary

Rutgers University’s Rutgers School of Business‑Camden seeks a Program Coordinator II to support admissions and guide applicants through the process, maintaining contact with prospects and cultivating interested students towards admission. You’ll coach on specific programs and cross-train to support all programs, addressing student issues and contributing to retention alongside the advising team.

Under the Senior Program Coordinator, you will help deliver a smooth, efficient admissions

Qualifications

• Bachelor’s degree or combination of education and relevant experience.
• Outstanding interpersonal, leadership, facilitation, and training skills.
• Ability to examine information or a situation in detail to identify key or important elements and act accordingly.
• Ability to work as a part of a cross-functional team in an innovative environment or independently, as needed.
• Ability to convey information clearly and effectively to individuals.
• Active listening skills and strong written and oral communication skills. Ability to send strategic, professional, and meaningful messages to diverse audiences to promote understanding and/or action.
• Ability to receive messages from diverse audiences with understanding and respond professionally.

Responsibilities

• Assist the School of Business–Camden admissions process and aid applicants through the recruiting process, maintaining contact with prospects.
• Act as admissions coach and manage responsibility for specific programs.
• Be cross trained to support all programs and troubleshoot student issues during the admission process.
• Assist in cultivating candidates to admit-coming status and support retention activities for current students.
• Work under the Senior Program Coordinator to provide superior customer service to all prospective students.

Skills

Interpersonal skills

Leadership

Facilitation

Training

Active listening

Communication

Education

Bachelor’s degree or equivalent

Tools

CRM (Salesforce)

Microsoft Access

Excel

Word

Canvas

Job description

University Overview

Ranked #46 in U.S. News & World Report’s list of Best Public Colleges and Universities, Rutgers University–Camden is a diverse, research-intensive campus of approximately 6,100 students at the undergraduate, graduate, and doctoral levels and 1,100 faculty and staff members. Located in Camden, N.J., directly across the Delaware River from Philadelphia, the university is uniquely situated to serve the local community while achieving global reach. A U.S. Department of Education-designated Minority Serving Institution, the university thrives due to a supportive culture that helps students achieve their goals and fosters collaboration among employees. Rutgers–Camden is recognized as a national model for civically engaged urban universities and was selected by the Carnegie Foundation for the Advancement of Teaching for a Community Engagement classification. Washington Monthly magazine has ranked Rutgers University–Camden among its “Best Bang for the Buck” universities and best national research universities. Recently, Rutgers–Camden earned Carnegie classification as an R2 research university due to a high volume of internationally recognized research, creative output, and scholarly activity.

Posting Summary

Rutgers School of Business‑Camden ( RSBC ) offers several undergraduate and graduate degree and certificate programs. We are seeking a Program Coordinator II who will support the School of Business–Camden admissions process and aid applicants through the recruiting process, particularly by maintaining contact with prospects and cultivating interested students through the application process. Each Program Coordinator will act as an admissions coach and have responsibility for specific programs, as well as be cross trained to support all programs. This includes troubleshooting student issues occurring during the admission process, as well as assisting in the cultivating of candidates to admit‑coming status. In addition, this position will assist the advising team with retention activities for current students, as needed. Under the direction of the Senior Program Coordinator, this position is part of a team that ensures a smooth, efficient, and effective process to provide superior customer service to all prospective students. The position requires multi‑tasking, flexibility, strong attention to detail, problem‑solving skills, excellent follow through, and the ability to work autonomously, as well as interdependently and concurrently with many people, projects, and programs.

FLSA

FLSA Nonexempt

Grade

Grade 03

Salary Details

Starting salary will be commensurate with qualifications and experience, within university policy and salary schedules, as well as departmental budgets.

• Minimum Salary 52602.480


• Mid Range Salary 64788.980


• Maximum Salary 76975.480

Offer Information

The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Benefits

• Medical, prescription drug, and dental coverage


• Paid vacation, holidays, and various leave programs


• Competitive retirement benefits, including defined contribution plans and voluntary tax‑deferred savings options


• Employee and dependent educational benefits (when applicable)


• Life insurance coverage


• Employee discount programs

Position Status

Full Time

Working Hours

37.5

Standard Hours

37.50

Daily Work Shift

Day

Work Arrangement

Consistent with the current application of Rutgers Policy 60.3.22, this position may be eligible for a hybrid work arrangement. The flexible work arrangements outlined in Rutgers Policy 60.3.22 are part of a pilot program that is effective September 1, 2022 through August 31, 2024. Therefore, there is no guarantee that this flexible work arrangement will continue beyond that date. Flexible work arrangements are not permanent, are subject to change or cancellation and contingent on the employee receiving approval in the FlexWork@RU Application System. Additional information may be found at https://futureofwork.rutgers.edu.

Union Description

URA‑AFT Administrative

Payroll Designation

PeopleSoft

Terms of Appointment

Staff - 12 month

Position Pension Eligibility

ABP

Qualifications

Minimum Education and Experience

• Bachelor’s degree or combination of education and relevant experience.


• Outstanding interpersonal, leadership, facilitation, and training skills.


• Ability to examine information or a situation in detail to identify key or important elements and act accordingly.


• Ability to work as a part of a cross-functional team in an innovative environment or independently, as needed.


• Ability to convey information clearly and effectively to individuals.


• Active listening skills and strong written and oral communication skills. Ability to send strategic, professional, and meaningful messages to diverse audiences to promote understanding and/or action. Ability to receive messages from diverse audiences with understanding and respond professionally.


• Ability to handle complex situations with diplomacy and demonstrated competence using word processing, spreadsheet, and database software.

This position will be guided by the Family Education Rights and Privacy Act (FERPA) and will be expected to exercise discretion for all aspect of the job.

Certifications/Licenses

Required Knowledge, Skills, and Abilities

Preferred Qualifications

BA or BS in counseling, psychology, business, or education. Previous work experience in higher education preferred.

Experience using Microsoft Access Database daily, as well as Microsoft Excel and Word. Experience with CRM software, such as Salesforce. In addition, the position uses online learning management systems, such as Canvas, as well as other Rutgers University programs, including, but not limited to: RUTADMIN, RaptorConnect, and Course Scheduling System.

Physical Demands and Work Environment

• Must be flexible and willing to work non-traditional hours on occasion, including evenings and weekends.


• Must be a team player and willing to perform other functions as required to ensure team success.

Posting Number

26ST1634

Posting Open Date

08/27/2026

Location

City Camden

State NJ

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.

Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

Supplemental Questions

Required Documents

• Resume/CV


• Cover Letter/Letter of Application


• List of Professional References (contact Info)

Optional Documents

Additional Information

In compliance with the Americans with Disabilities Act (ADA) and the New Jersey Law Against Discrimination (NJLAD), if you have a disability and would like to request an accommodation with regard to your access to and/or your participation in the application and selection processes (for example, the online application process or interviews), please call 848-932-3973 or e-mail us.

Rutgers University is an equal access/equal opportunity institution. If you have trouble accessing this page because of a disability, please contact us at 732.745.7378 or via email at [e-mail].

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For technical assistance with the applicant tracking system (login, filling out your application, resetting your password, etc.) please contact the ROCS Help Desk at 848-932-4444 or [e-mail].

To learn more about Rutgers University’s commitment to diversity and inclusion on its campuses, click here.