Program Coordinator- Holliswood Older Adult Center

JASA; New York (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Employee Wellness Programs

Employee Assistance Program (EAP)

Paid Time Off

Professional Development

Employee Recognition

Job summary

JASA in New York City is seeking a Program Coordinator for the Holliswood Older Adult Center in Queens. The role focuses on coordinating daily programming, engaging participants, and supporting center operations to ensure a welcoming, inclusive environment for older adults.

The position involves planning activities, maintaining records, assisting with events, and fostering community connections within a nonprofit setting.

Qualifications

• High school diploma or GED required; associate degree preferred.
• Experience coordinating programs, activities, or community programming is preferred.
• Strong organizational and interpersonal skills.
• Excellent verbal and written communication abilities.

Responsibilities

• Plan, coordinate, and implement recreational, educational, cultural, and social activities for older adult participants.
• Develop engaging programs that encourage social interaction, wellness, creativity, and lifelong learning.
• Assist with organizing events, celebrations, workshops, and community activities.
• Maintain program calendars and activity schedules.
• Promote dignity, independence, and social connection for participants.
• Maintain accurate attendance records and program documentation.

Skills

Organizational skills

Time management

Coordination

Verbal communication

Written communication

Teamwork

Confidentiality

Education

High school diploma or GED

Associate degree or higher

Tools

Microsoft Office

Word

Excel

Outlook

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full-Time Staff 86-25 Francis Lewis Blvd., Jamaica, NY, US

As a Program Coordinator at JASA's Holliswood Older Adult Center in Queens, you'll play an essential role in creating a welcoming, engaging, and supportive environment for older adults. You'll help coordinate daily programs and activities, support center operations, and develop opportunities for participants to stay socially connected, active, and engaged in their community.

Shift Schedule:
Monday–Friday: 8:00 AM – 4:00 PM

Why You'll Love Working at JASA

JASA is one of New York City's largest and most respected nonprofit organizations serving older adults. Every day, our team helps thousands of New Yorkers age with dignity, independence, and connection to their communities.

Top Reasons to Join Us

Make a Meaningful Impact

Help older adults remain active, socially connected, and engaged in their communities.

Coordinate programs and activities that promote wellness, independence, and quality of life.

Build positive relationships with participants while supporting their needs and interests.

Mission-Driven & Collaborative Environment

Work alongside a dedicated team committed to serving older New Yorkers.

Collaborate with staff, volunteers, community partners, and service providers.

Contribute ideas that enhance center programming and the participant experience.

Professional Growth

Develop your skills in program coordination, activity planning, and community engagement.

Gain experience supporting older adult services and nonprofit program operations.

Access opportunities for continuous learning and career advancement.

About the Role

The Program Coordinator is an integral member of the Holliswood Older Adult Center team, helping coordinate daily programming, engage participants, and support the smooth operation of the center. This position focuses on developing and coordinating activities, maintaining program records, assisting with special events, and fostering an inclusive environment where older adults feel welcomed, valued, and connected.

What You'll Be Doing

Program Coordination & Activities

Plan, coordinate, and implement recreational, educational, cultural, and social activities for older adult participants.

Develop engaging programs that encourage social interaction, wellness, creativity, and lifelong learning.

Assist with organizing special events, celebrations, workshops, and community activities.

Maintain program calendars and activity schedules.

Encourage participation and gather feedback to identify opportunities for program improvement.

Ensure activities are inclusive and responsive to participants' interests and needs.

Participant Engagement & Support

Establish positive relationships with participants and respond to questions, concerns, and program-related needs.

Provide information about center activities, services, and available community resources.

Communicate program schedules, announcements, and updates to participants.

Promote an environment that supports dignity, independence, respect, and social connection.

Identify opportunities to improve participant engagement and overall satisfaction.

Work collaboratively with center staff to support participants' experiences and needs.

Administrative & Recordkeeping Support

Maintain accurate attendance records, program documentation, and activity reports.

Assist with preparing reports and maintaining required administrative records.

Organize program materials, schedules, and related documentation.

Support compliance with JASA policies, procedures, and applicable program requirements.

Communicate relevant program updates and operational needs to the appropriate staff.

Center Operations

Assist with the daily operations of the Holliswood Older Adult Center to ensure programs and services run smoothly.

Coordinate with staff and volunteers to support scheduled activities and special initiatives.

Help maintain an organized, welcoming, and participant-friendly environment.

Assist with addressing day-to-day operational needs as they arise.

Support continuity of center activities and services.

Events & Community Engagement

Assist with planning and coordinating special events, celebrations, and community activities.

Support outreach efforts that encourage older adults to participate in center programs.

Coordinate with community partners and service providers as needed.

Help promote awareness of center activities and opportunities for engagement.

Assist with additional center initiatives and special projects as assigned.

Additional Responsibilities

Collaborate with colleagues to support the center's goals and priorities.

Adapt to changing program needs and assist with special assignments.

Work occasional additional hours for special events or program needs, as necessary.

Perform other related duties as assigned.

What You'll Need

Education

High school diploma or GED required.

Associate degree or higher preferred.

Experience

One or more years of experience in program coordination, activity planning, community programming, or a related field highly preferred.

Experience working with older adults, a senior center, or a community-based nonprofit organization is a plus.

Strong organizational, time-management, and coordination skills.

Excellent verbal and written communication skills.

Strong interpersonal skills and the ability to build positive relationships with older adults.

Ability to work collaboratively with staff, volunteers, community partners, and participants from diverse backgrounds.

Ability to manage multiple priorities and adapt to changing needs.

Attention to detail and the ability to maintain accurate records and documentation.

A patient, compassionate, and service-oriented approach.

Commitment to supporting the dignity, independence, and well-being of older adults.

Ability to exercise sound judgment and maintain confidentiality.

Positive, proactive, and team-oriented attitude.

Proficiency in Microsoft Office, including Word, Excel, and Outlook.

Familiarity with email, digital calendars, and general computer applications.

Ability to maintain electronic records and learn new software or program management systems.

Benefits at a Glance

JASA offers a comprehensive benefits package designed to support your well‑being and future:

Choose from quality Medical, Dental, and Vision plans. We also offer Employee Wellness Programs, including fitness initiatives and mental health support, plus an Employee Assistance Program (EAP).

Generous Time Off

Enjoy ample Paid Time Off, including vacation, holidays, and floating holidays.

Professional Development

Opportunities for continuous learning and career advancement are available.

Employee Recognition

Your contributions are celebrated through various recognition programs.

EEO Statement

JASA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected classification under federal, state, or local law.