Program Coordinator/Athletics Financial Aid Coordinator

Arkansas State University; Jonesboro (AR); On-site; USD 40,000 - 55,000; Full time

Job summary

Arkansas State University Jonesboro is seeking a Program Coordinator to manage one or more financial aid and athletic scholarship programs under the Associate Director of Scholarships. The role emphasizes compliance with NCAA rules, coordination with Athletics, and student financial aid support.

The candidate will assist with applications, verification, counseling, and presentations at degree centers and with transfer coaches, traveling periodically as needed.

Qualifications

• Bachelor's degree required; knowledge of federal and state financial aid rules.
• Experience with NCAA athletic scholarships and financial aid packaging.
• Strong collaboration with Athletics and transfer centers.

Responsibilities

• Assist NCAA student‑athlete scholarships and financial aid packaging.
• Process financial aid applications and verify data.
• Travel to A-State Degree Centers for presentations.
• Maintain daily statistical information and navigate Banner/Ellucian.
• Provide information and counseling to students and families.

Skills

Athletic operations coordination

NCAA compliance knowledge

Financial aid processing

Student counseling

Public speaking / presentations

Education

Bachelor's degree

Tools

Banner/Ellucian

Job description

Employment Status

Full time (29-40 Hrs)

Type of Employment

Staff

# of openings

1

Location

ASU-Jonesboro

Proposed Salary Range

Commensurate with Experience

Closing

9/21/26

Please note: All postings close at 12 A.M. CST on the closing date. This employer participates in E-Verify.

Position Summary

The Program Coordinator is responsible for one or more academic or social programs at an institution of higher education. This position is governed by state and federal laws and institutional policy. This position reports to the Associate Director of Scholarships.

Duties & Responsibilities

• Work directly with the Associate Director of Scholarships in support of Athletic Operations, which includes effectively providing sports information guidance for the institution's NCAA Division program, in accordance with university, conference, and NCAA rules and regulations.


• Coordinate the awarding of NCAA student‑athlete scholarships in conjunction with Athletics.


• Provide assistance and information for financial aid through processing applications, budgeting, packaging, adjusting financial aid per federal and state requirements, verifying data, answering phones, greeting visitors, interpreting and explaining federal and state regulations, policies, and procedures. Management of completed counselor's list of students to be awarded financial aid on a daily basis.


• Assist students in the completion of financial aid applications and verification forms, review documentation, and determine applicant status.


• Counsel students and provide accurate information concerning all financial aid opportunities for federal, state, and institutional financial aid.


• Compose routine correspondence, type and process various lists and forms on a daily basis.


• Coordinate with and travel to A-State Degree Centers, two-year colleges, and high schools to present information and offer presentations to a variety of populations, including students, parents, faculty, and staff. Presentations will consist of all areas of financial aid as well as collaboration with Transfer Coaches on recruitment events. Quarterly travel may be required to each A-State Degree Center. Occasional travel will be required to attend professional development workshops as well as federal, regional, and state conferences, particularly regarding NCAA compliance regulations.


• Compile and maintain on a daily basis a variety of statistical information related to financial aid from the advisor master list that is produced each day. A-State uses Banner/Ellucian as its student information system. The successful candidate will become proficient in navigating the system to ensure students are awarded properly and according to federal, state, and university guidelines.


• Demonstrate a sense of collaboration and communication with the public, other departments, and outside agencies, and work within a team to provide financial aid information to our students.


• Other duties as assigned

Knowledge/Skills/Abilities

Knowledge of the organization and administration of various higher education academic and social programs

Knowledge of campus and community resources

Knowledge of state, federal, and campus rules, regulations, and requirements related to campus academic and social programs

Ability to coordinate the activities of campus academic and/or social programs

Ability to evaluate collected information and formulate into recommendations

Ability to compile information into report form

General Days/Hours

Monday - Friday
8:00 a.m. - 5:00 p.m.
Additional hours as requested and/or needed
Regular and reliable attendance

Other

Please note: all position postings close at 12:00 A.M. CST on the position closing date

Must be able to:

• Learn the Financial Aid Application Procedure


• Maintain accurate and complete records for students


• Communicate effectively both orally and in writing


• Establish and maintain effective communication with others


• Be able to multitask; meet schedules and timelines


• Work confidentially with discretion


• Answer telephones

Minimum Qualifications

The formal education equivalent of an earned Bachelor's Degree

Other job related education and/or experience may be substituted for all or part of these basic requirements upon approval of the qualifications review committee

E-Verify Participation Notice

https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf

E-Verify Right to Work

https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf