Program Coordinator

IREX; Washington (District of Columbia); On-site; USD 26,000 - 44,000; Full time

Job summary

IREX seeks Program Coordinators to support donor-funded programs within the Global Impact Hub. You will coordinate program operations, engagement, training, events, travel, data management, communications, and reporting, both in the U.S. and internationally.

The role is based at IREX headquarters in Washington, DC with in-office requirements. We value teamwork, cultural sensitivity, and a proactive mindset as you handle recurring workstreams, flag risks, and help maintain compliant processes

Qualifications

• Bachelor's degree required.
• Strong project coordination and organizational skills.
• Excellent English communication abilities.
• Experience coordinating travel and events.
• Cross-cultural and customer-service skills.
• Ability to work independently and in teams.

Responsibilities

• Coordinate program operations, calendars, records, and LMS activities.
• Manage pre-departure orientation, enrollment, and participant tracking.
• Coordinate domestic and international travel logistics and documentation.
• Advise participants and engage mentors, alumni, and partners.
• Support procurement, payments, and vendor information; maintain records.
• Contribute to reporting, data collection, and program improvements.

Job description

Who We Are IREX is a global solutions provider that partners with communities and institutions in the United States and around the world to cultivate leaders, expand access to education, and create economic opportunity. With deep expertise, a forward-looking vision, and world-class practices in AI for Education, Future-Ready Workforce, Higher Education Solutions, Leadership Development, and Online Safety, IREX delivers innovative and proven solutions that help people, institutions, and communities thrive in a rapidly changing world.

Who We Are IREX is a global solutions provider that partners with communities and institutions in the United States and around the world to cultivate leaders, expand access to education, and create economic opportunity. With deep expertise, a forward-looking vision, and world-class practices in AI for Education, Future-Ready Workforce, Higher Education Solutions, Leadership Development, and Online Safety, IREX delivers innovative and proven solutions that help people, institutions, and communities thrive in a rapidly changing world. IREX seeks multiple Program Coordinator candidates to support donor-funded programs within the Global Impact Hub.

Job Summary

Program Coordinators play an important role in helping IREX deliver high-quality, mission-driven programs within the Global Impact Hub. In this role, you will coordinate program operations, participant and stakeholder engagement, training and learning activities, events, travel, data management, communications, and reporting. You will take ownership of recurring workstreams, anticipate needs, resolve routine issues, and help maintain accurate, compliant, and participant-centered processes across complex U.S.-based and international activities. This position is based at IREX headquarters in Washington, DC and requires in-person work consistent with IREX’s Flexible Work Policy, currently at least two days (16 hours) per week in-office with one of those days being Wednesday.

We're looking for our next team member—could it be you?

What You’ll Do

• Program Operations & Administration: Coordinate recurring program workflows, calendars, records, shared platforms, and inboxes. Support pre-departure orientation and training administered through Canvas or a comparable learning management system, including enrollment, materials, participant tracking, and troubleshooting. Coordinate domestic and international travel booking and logistics, maintain accurate documentation, and proactively flag risks, delays, and follow-up needs.
• Participant, Partner & Stakeholder Engagement: Serve as a consistent point of contact for participants and provide timely, culturally responsive advising before, during, and after program activities. Support recruitment and selection, mentor engagement, reciprocal exchanges, alumni engagement, and coordination with U.S. embassies and other stakeholders. Track communications, commitments, and follow-up actions and elevate complex matters to program leadership.
• Finance, Procurement & Grant Support: Coordinate partner, venue, lodging, meals, transportation, and other event procurements in accordance with established procedures. Prepare procurement documentation, obtain and organize vendor information, support payment and reconciliation processes, and monitor logistics against approved plans and timelines. Work closely with internal operations and finance colleagues to maintain complete and accurate records.
• Team Collaboration & Continuous Improvement: Coordinate logistics for in-person and virtual events, support communications and programmatic reporting, and contribute to monitoring, evaluation, and learning activities through accurate data collection, analysis, quality checks, and documentation. Share progress and risks clearly, propose practical process improvements, and guide discrete tasks or workstreams as assigned. Collaborate across functions to deliver a consistent participant and stakeholder experience.
• Growth & New Business Support: Contribute to proposal development, research, work planning, drafting, and other emerging Global Impact Hub priorities. Apply lessons from implementation to strengthen program design, tools, and operational approaches.

Our Culture Is Our People

At IREX, our culture is built on our people—and on how we work together to create meaningful impact every day. We look for colleagues who bring purpose, intellectual curiosity, collaborative problem solving, and a results driven, bias for action to help strengthen communities and advance our mission. Successful candidates build trust across differences, move ideas into action, seek new perspectives, embrace change, and represent IREX with authenticity and professionalism. We value people who bring strong expertise and a generous team spirit to work that advances our mission.

Skills & Experience

• Strong project coordination, time management, and organizational skills, with the ability to independently coordinate multiple recurring workstreams, prioritize competing demands, maintain detailed follow-up, and meet strict deadlines in a fast-paced environment.
• Excellent English communication skills, including writing, editing, speaking, and presenting, with the ability to prepare participant guidance, stakeholder correspondence, reports, presentations, and communications materials with minimal editing.
• Strong cross-cultural, interpersonal, and customer-service skills, including the judgment, tact, and diplomacy needed to advise participants, engage mentors and alumni, communicate with embassies and partners, and manage difficult or time-sensitive situations.
• Demonstrated ability to work both independently and collaboratively, take initiative, anticipate needs, solve routine problems, adapt to changing priorities, and guide discrete activities or task completion when assigned.
• Experience coordinating complex events and travel logistics, including venues, lodging, meals, transportation, itineraries, vendors, participant materials, accessibility needs, and on-site or virtual support.
• Experience supporting participant recruitment and selection, orientation or training, participant advising, mentor engagement, alumni engagement, reciprocal exchanges, or comparable cohort-based programming.
• Experience collecting, cleaning, auditing, tracking, synthesizing, and summarizing participant, partner, program, procurement, financial, and monitoring, evaluation, and learning data from multiple sources.
• Strong computer skills, including Microsoft Copilot, Word, Excel, PowerPoint, Outlook, Teams, and SharePoint, and the ability to quickly learn new systems. Experience with Canvas or a comparable LMS, Salesforce or a comparable CRM, and Alchemer or a comparable survey platform is preferred.
• Availability to support occasional evening and weekend program activities and limited domestic or international travel, as needed.

Requirements

• Bachelor's degree.
• At least 2 years of relevant experience, which may include internships, part-time jobs, volunteer work, or a combination thereof, preferably in international education, exchange programming, leadership or workforce development, higher education, nonprofit program delivery, or U.S. Government-funded programs.
• Demonstrated experience coordinating at least two of the following: participant advising; recruitment and selection; training or LMS administration; event logistics; travel; procurement; monitoring, evaluation, and learning; communications; or programmatic reporting.
• Experience taking ownership of recurring processes or defined workstreams, exercising judgment within established procedures, and escalating sensitive, unusual, or high‑risk issues appropriately.
• Experience studying, working, volunteering, or supporting programs in international or cross‑cultural settings is preferred.
• You must have unrestricted authorization to work in the United States.

Pay Range: $25.00/hr - $32.00/hr

Please note: While we aim to offer competitive compensation, not all candidates will be eligible for the upper end of the salary range.

What We Offer

At IREX, you’ll work alongside committed, passionate, and collaborative colleagues who are united by a shared mission—making it a truly rewarding place to work. We offer learning, development, and growth opportunities, along with a comprehensive benefits package designed to support your overall well-being.

Disability Specifications

IREX will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990, and the Americans with Disabilities Act Amendments of 2008.

Equal Opportunity Employer

IREX seeks to attract the best-qualified candidates who support IREX’s mission and who respect and promote excellence through diversity. IREX is committed to equal opportunity and follows recruitment and selection practices that comply with all applicable employment laws. To this end, IREX recruits, hires, trains, and promotes individuals based on merit and experience.

We conduct background checks on all successful candidates.

This position is not eligible for Immigration Sponsorship. NO PHONE CALLS PLEASE