Program Coordinator

Midwest Startups; United States; Remote; USD 50,000 - 53,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Job summary

AMOpportunities is seeking a Program Coordinator to manage relationships with healthcare professionals and ensure program quality for both international and domestic medical students.

The role supports compliance, document screening, and onboarding on the AMO platform, collaborating with multiple teams to streamline processes and drive KPIs.

Qualifications

• Experience communicating with medical professionals or healthcare settings.
• Bachelor’s degree or 3+ years in a relevant field preferred.
• Proven ability to manage multiple tasks and ensure program quality.

Responsibilities

• Communicate effectively via phone and email with healthcare professionals to keep them active on the AMO platform.
• Address and resolve issues related to preceptors and clinical sites, educating them on best practices.
• Collaborate with Fulfillment, Implementation, Clinical Outreach, and Business Development teams.
• Conduct periodic checks of licensing boards and certifications and perform program audits for compliance.
• Review immunizations and paperwork for site enrollment and approvals.
• Assist with hospital credentialing and affiliation agreements for sites.
• Recruit new sites through Clinical Outreach and build referral networks.
• Support payment setup and stipend negotiations.
• Maintain knowledge base on healthcare, medical education, and AMO products.

Skills

Communication skills

Relationship management

Active listening

Upselling

Organizational skills

Multitasking

Problem solving

Adaptability

Lead qualification

Education

Bachelor's degree or 3+ years experience

Job description

Remote (United States) · Remote Yesterday

About the position: The Program Coordinator plays a crucial role in managing relationships with healthcare professionals, ensuring program quality, and supporting both international and domestic medical students. As a liaison with physicians and administrators, this role ensures document collection, vetting of eligibility, program audits, and compliance with healthcare facilities. The coordinator maintains consistent, strong relationships to ensure a positive experience and continued platform use. Administrative responsibilities include keeping program information accurate and updated on AMO’s platform, supporting compliance, and document screening.

While this position can be fully remote,we are looking for candidates to be residents ofAlabama, Florida, Illinois, Indiana, Kansas, Michigan, New York, Ohio, Texas, or Wisconsin.

Essential Functions: Communicate effectively via phone and email with healthcare professionals, providing support and guidance to ensure theyremainactive on the AMO platform and meet educational needs and learningobjectivesfor trainees

Address and resolve anypreceptor/clinical site-traineerelatedissues, educating them onbest practices as needed

Collaborate closely and develop strong working relationships both with the Fulfillment team (Programs and Customer Success) and cross departmentally, specifically with Implementation,Clinical Outreach, and Business Development

Conduct periodic checks of state licensing boards and relevant certificationsas well as program auditsto ensureaccuracy andcontinued compliance with all AMOcontractedmedical professionals

Review immunizations and all other required paperwork beforeorganizing andsending to the clinical site for final approval and enrollment

Work closely with the Implementation team tofinalizeprogram onboarding to the AMO platform,while educating preceptors on the value of hosting trainees and guiding them frominitialplacement requests through the completion of clinical rotations, includingcoordinating scheduling between sites, students, andschools.Collaborate on department projects aimed at streamlining processes, engaging current preceptors, auditing programs, and fulfilling data-driven goals and KPIs

Work closely withpreceptorandAMOSiteCoordinator toassistwith hospital credentialing requirements and contact information for affiliation agreements

Work closely withClinicalOutreachteam to recruit new sites and build strong referral networks

Support payment setup and stipend negotiations

Grow andmaintaina knowledge base of healthcare, medical education, and our evolving products and services

Other duties as assigned

Skills: Strong communicationskills with the capacity to communicate well internally and externally across both verbal and written channels

Ability to upsell and present new offerings to clients in a persuasive manner

An active listener who can absorb information, question effectively, and synthesize information into action plans

Adaptable to change in a dynamic workplace

Strong organizational skills with meticulousattentionto detailand managing and prioritizing multiple tasks and projects

Anability to discern leadsfornew business

Self-starter with the ability to set and achieve goals without daily supervision

Problem solver with a high sense of urgency and self-confidence as the environment isresults-oriented

An understanding of our partner’s needs, culture, andobjectives

Education/Experience: Experience communicating with medical professionals andprevioushealthcare experience (clinical or medical education)

Interestin healthcare or medical education

Experience managing multiple tasks

A bachelor’s degree or a minimum ofthreeyears of experience in the relevant field

What You Gain: Competitive salary of $50,000 to $53,000 annually Comprehensive Benefits Program: Medical, Dental, Vision, 401k, Tax Exempt Student Loan Repayment,and Commuter Benefits A mission-driven work environment committed to a spirit of support, growth, and achievement Performance-based career growth opportunities A front-row seat for the exponential growth of a booming education tech company Work/life balance

Equal Opportunity Employer AtAMOpportunities we champion the reality of diversity and the necessity of inclusion and accessibility. We are deeply committed to the principle of equal employment opportunity for all employees, and to providing our employees with a work environment free of discrimination and harassment. We strictly prohibit discrimination and harassment based on disability, gender identity, gender expression, pregnancy status (including childbirth and related states), sexual orientation, race, color, social or ethnic origin, religion, age, HIV status, past/present military service, or any other status protected by federal, state, or local law.

AMOpportunities manages our business remotely, unless otherwise stated. This is inclusive of interviewing, onboarding, and each role day to day. Please consider that our roles are hybrid with options to work at our River North Office.

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