Program Coordinator

Damar Health; Richmond (IN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Tuition Assistance

401(k) Plan Participation

Life Insurance

Paid Holidays

Paid Time Off (PTO)

Medical, Dental, and Vision Insurance

Job summary

Damar Health in Richmond, IN is seeking a Program Coordinator to manage referrals, coordinate assessments, and maintain accurate records. The role involves community interaction, collaboration with families and referral sources, and ensuring timely scheduling of evaluations.

Ideal candidates have a background in case management, CPR certification, and a valid Indiana driver's license. We support training, diverse benefits, and opportunities to grow within a mission-driven not-for-profit

Qualifications

• High School Diploma or GED required; Bachelor's degree preferred.
• Minimum of 2 years of experience in case management.
• Must be at least 18 years old per licensure requirements.
• Ability to pass and maintain CPR Certification.
• Valid Indiana driver's license and driving record.

Responsibilities

• Attends mandatory staff meetings and other meetings as assigned.
• Receives and tracks incoming referrals.
• Requests and gathers pertinent information and documentation from referral sources.
• Collaborates with families and team members for scheduling efficiency.
• Maintains evaluators schedule for timely appointments.
• Communicates with families and referral sources regarding referral status.
• Manages data in the EHR system.
• Ensures documentation is accurate and complete for reporting.

Skills

Case management

CPR certification

Driver's license

Attention to detail

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

EHR system

Job description

Location: Richmond, IN

Employees at Damar aren’t just part of a workforce — they’re part of a mission-driven team making a real difference in people’s lives.

Since 1967, Damar has been recognized as one of Indiana’s largest not-for-profit organizations and a leading provider of behavioral health and intellectual and developmental disability (I/DD) services. We serve more than 1,500 individuals each day through a broad range of programs, including:

• Applied Behavior Analysis (ABA) clinics
• Residential and group home services for children and adults
• Intensive behavioral interventions and diagnostic services
• Community-based support for child welfare and juvenile justice-involved families
• Primary and outpatient behavioral healthcare

Driven by our belief that quality care should be accessible to all, Damar launched Damar Health Services to bring innovative, effective healthcare to underserved communities.

We foster a united, purpose-driven culture where employees feel valued, supported, and motivated to give their best. Its no surprise Damar has been named a Top Workplace for several years!

Ready to make a real impact?Join us in delivering compassionate, high-quality healthcare to individuals and families in our community. Damar is looking for a talented and motivated Program Coordinator with a big heart to join us. The Program Coordinator maintains a continuum of professional and administrative responsibilities related to the coordination and tracking of assessment and evaluation referrals, including regular interaction with the community, families, and referral sources.

Here are just a few of the benefits you’ll enjoy at Damar:

• Eligible for the Damar Advantage including discounts at Damar Health Services and Damar Pharmacy
• Comprehensive training in verbal intervention and physical management techniques
• Medical, Dental, and Vision Insurance options
• Up to $3,000 per year in Tuition Assistance
• Save for your retirement with our 401(k) Plan Participation
• Take care of loved ones through our Damar provided Life Insurance and additional voluntary options
• Short-Term and Long-Term Disability Insurance options
• Paid Holidays to spend time with loved ones
• Paid Time Off (PTO) for rest and renewal

NDH

Remarkable ways you will be making a difference:

• Attends mandatory staff meeting and other meetings as assigned
• Receives and tracks incoming referrals
• Requests and gathers pertinent information and documentation from referral sources
• Collaborates with families and team members for efficient scheduling
• Maintains evaluators schedule to ensure timely scheduling of appointments
• Communicates with families and referral sources regarding the status of referrals
• Manages data in the EHR system
• Seeks the best use of materials, equipment, and staff to maximize efficiency and effectiveness
• Acts as a good steward of Damar and/or client finances
• Takes pride and ownership in Damar’s facilities and assigned work areas
• Conducts regular file audits to ensure alignment of billable hours, progress notes, invoices, and other relevant reporting documentation
• Actively participating in and/or overseeing data collection and the use of data to improve outcomes, practices and service delivery
• Maintains documentation that is accurate and legible
• Completes and updates mandatory training and other licensure related items in a timely manner
• Ensures updated and thorough documentation is completed for each assigned independent contractor and client - Documentation is expected to be accurate and legible

What you need to be considered:

• High School Diploma or GED required; Bachelor's degree preferred
• Minimum of 2 years of experience in case management required
• Minimum age of 18 per licensure requirements
• Ability to pass and maintain CPR Certification
• Must meet and maintain background screening requirements for all Damar Programs as detailed in policy 1.HR.02
• Pre-Employment and Employee Background Checks
• Valid Indiana driver’s license and driving record that meets eligibility requirements of Damar’s insurance carrier (for all positions requiring driving)
• Successful completion of pre-employment drug screen and physical required

Essential Job Functions

The essential functions of this position require the physical ability and mobility needed to perform the job. This includes the ability to stand or sit for prolonged periods; occasionally stoop, bend, kneel, crouch, reach, and twist; lift, carry, push, and/or pull up to 50 lbs.; operate office equipment, including a computer keyboard; travel to other locations using private or commercial transportation; and communicate effectively to exchange information.

The position also requires the ability to recognize and respond appropriately to client behaviors, staff instructions, safety concerns, and emergencies in an environment where individuals may display aggressive, self-injurious, sexually maladaptive, elopement, or other unpredictable behaviors.

Regular and acceptable attendance, excluding approved absences and periods of leave, is also an essential function of the position.

Each essential function must be performed satisfactorily, with or without reasonable accommodation.

Damar is committed to providing an accessible and inclusive experience for all applicants. If you need a reasonable accommodation to access our job opportunities, complete an application, or participate in any part of the recruiting process, please contact Damar Human Resources at [e-mail]. Requesting a reasonable accommodation will not adversely affect your consideration for employment.

Damar Services is an Equal Opportunity Employer. Damar makes equal employment opportunities available to all applicants and employees without regard to race, color, sex, pregnancy, age, religion, national origin, ancestry, disability, including hearing-or vision-related disabilities, citizenship status, military or veteran status, genetic information, sexual orientation, gender identity, or any other category protected by applicable federal, state, or local law.