Program Coordinator

EmergencyMD; Portland (ME); On-site; USD 28,929 - 34,440; Part time

Benefits offered by this job

Opportunities for professional growth

Ongoing training and leadership development

Supportive office environment

Job summary

EmergencyMD is seeking a Program Coordinator to support client intake, documentation management, and staffing coordination in Downtown Portland. This part-time office role is expected to transition into full-time as the agency expands. Responsibilities include managing client admissions, ensuring organized records, and supporting staffing coordination. Ideal candidates have healthcare experience or a motivation to learn. Opportunities for professional growth and a collaborative environment are offered.

Qualifications

• 21+ years of age required.
• Experience in healthcare, home care, or related fields preferred.
• Administrative, intake, or supervisory experience desired.
• Strong computer and documentation skills needed.

Responsibilities

• Manage incoming referrals and intake calls.
• Gather required client documentation.
• Ensure records are complete and organized.
• Collaborate with staff for client-caregiver matching.

Skills

Organizational skills

Dependability

Clear communication

Document management

Time management

Tools

Computer skills

Job description

MaineTouch is seeking a highly organized and motivated Program Coordinator to support client intake, admissions, documentation management, and staffing coordination within our Downtown Portland office.

This is an office-based role that will begin part‑time and is expected to grow into a full‑time position as the agency expands. We provide structured training, hands‑on guidance, and ongoing support to ensure success in this role.

If you are detail‑oriented, dependable, and interested in growing within a healthcare setting, we encourage you to apply.

Schedule

Monday – Friday

9:00 AM – 2:00 PM

In‑person position (Downtown Portland office)

This role is designed to transition into full‑time employment as responsibilities and agency operations expand.

Compensation

$21.00 – $25.00 per hour, depending on experience and qualifications

• Opportunities for professional growth and increased responsibility
• Ongoing training and leadership development
• Supportive and collaborative office environment

Position Overview

The Program Coordinator plays a key role in ensuring smooth client onboarding, organized record‑keeping, and strong coordination between office staff and caregivers.

You will support intake processes, track service documentation, assist with staffing assignments, and help maintain efficient and compliant administrative systems within our personal care agency program.

Key Responsibilities

Client Intake & Admissions

• Manage incoming referrals and intake calls
• Gather required client documentation
• Coordinate assessments and service start dates
• Ensure all admission paperwork is completed prior to services beginning
• Track service plans and required updates
• Maintain accurate and organized client records

Documentation & Administrative Support

• Ensure records are complete, organized, and audit‑ready
• Track supervision and onboarding timelines for new hires
• Monitor required documentation and reporting processes
• Maintain confidentiality and secure handling of information

Staffing & Office Coordination

• Collaborate with scheduling staff to support appropriate client‑to‑caregiver matching
• Monitor staffing coverage and assist with resolving service gaps
• Support onboarding coordination for new employees
• Help improve internal workflow systems and administrative efficiency

Who We Are Looking For

We are looking for someone who wants to grow within a healthcare organization and take ownership of their work.

The ideal candidate has experience in healthcare or a background in healthcare administration, social services, or home care. However, we are also open to candidates who are motivated to learn and grow within the industry.

We are seeking someone who:

• Has experience in healthcare, home care, medical offices, or related fields - or is eager to learn
• Is interested in developing leadership skills over time
• Is organized, dependable, and professional
• Communicates clearly and confidently
• Is comfortable managing documentation and deadlines
• Wants to be part of a growing team

This is an opportunity to build a long‑term career within our personal care agency program with strong growth potential.

Qualifications

• 21+ years of age
• Administrative, intake, healthcare, or supervisory experience preferred
• Strong computer and documentation skills
• Ability to manage multiple priorities