Program Coordinator

NYC Administration for Children's Services; New York (NY); On-site; USD 57,000 - 69,000; Full time

Job summary

NYC Administration for Children’s Services is seeking a Program Coordinator to advance employment and career readiness for ACS-involved youth. You will liaise with city agencies, colleges, and providers to ensure high engagement and successful outcomes across education, internships, and vocational training.

The role focuses on partnerships, youth development, and monitoring program results, under supervision of the OEWDI.

Qualifications

• Minimum qualifications include a baccalaureate degree and two years of relevant community work experience; or a high school diploma and six years of relevant experience; or an equivalent combination.
• Preferred skills include adaptability, reliability, strong communication, organization, and presentation abilities.

Responsibilities

• Develop strategic partnerships with CUNY colleges, NYSED approved training providers and private sector employers.
• Facilitate participant enrollment, engagement, employment and certification outcomes.
• Coordinate with strategic partnerships and work with foster care, prevention services and juvenile justice providers to ensure timely engagement and feedback.
• Develop and maintain specific program goals, objectives and policy, accomplished through work plans, timelines and deadlines for each program.
• Answer correspondence, emails and calls from partners, youth and parents detailing current OEWDI programs.
• Maintain program bulletin boards and flyers advertising enrollment dates and job openings with private sector employers.
• Monitor compliance, engagement and program outcomes in collaboration with foster care provider staff.
• Assist in identifying and developing partnerships to create worksites and jobs for youth internships and certifications.
• Data enter information into multiple systems as needed.
• Ensure staff policies regarding attendance, conduct and response to youth and public are applied professionally.
• Lead presentations and tabling events onsite and at provider/community locations.
• Perform other related tasks as needed.

Skills

Adaptability

Reliability

Communication

Organization

Public speaking

Education

Bachelor's degree + 2 years experience

High school diploma + 6 years experience

Equivalent education/experience

Job description

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY OF $62,868.00

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.

The Division of Family Permanency Services (FPS) ensures that high-quality services are provided to children in foster care by supporting provider agency staff with technical assistance and other services for children in foster care. FPS staff offer guidance to provider agencies on child welfare policies and procedures to improve service delivery and achieve safety, permanency, and well-being for children in foster care.

ACS’ Office of Youth Success Services (OYSS) supports training, technical assistance, and capacity building for education, employment, and college access programs. The office works with ACS staff and contracted providers and staff to ensure that children and youth receive the education, career and college readiness, employment, and supportive services they need.

This position is focused in particular on supporting and advancing the employment and career readiness components of the OYSS portfolio to help ACS-involved youth prepare for and succeed in employment and careers. Under the direct supervision of the Assistant Deputy Commissioner for the Office of Employment and Workforce Development Initiatives (OEWDI), with some latitude for independent judgement and initiative to create strategic partnerships, the coordinator is responsible for ensuring that a trauma-informed, person-centered, and strength-based approach is prioritized in our youth development programming.

The Program Coordinator manages referrals with our strategic partners to ensure that youth, parents, and foster are agencies are well informed about agency policy, eligibility criteria and program requirements to ensure a successful engagement rate and youth participation at over 90% per enrollment cycle. The Program Coordinator is primarily responsible for liaising with city agencies, community-based organizations and businesses to leverage existing opportunities for vocational and youth development. In addition, the Program Coordinator will work directly with coaches, specialists and staff to connect youth services and programs to career readiness, internships, vocational training, jobs and career advancement. Having the ultimate the goal of increasing the young person’s vocational

development, the Program Coordinator will facilitate video conferences, meetings, information sessions, recruitment events and activities, that aid foster care, preventive services and juvenile justice agencies

for services for youth. Finally, the Coordinator is responsible for collaborating with ACS staff, attending high-level meetings, and monitoring, tracking, and reporting outcomes that are relevant to the program.

The Program Coordinator position will be responsible for the following duties:

• Develop strategic partnerships w/ CUNY colleges, NYSED approved training providers and private sector employers.
• Facilitate participant enrollment, engagement, employment and certification outcomes.
• Coordinate with strategic partnerships and works with foster care, prevention services and juvenile justice providers to ensure timely engagement and feedback. Coordinates employer luncheons, job fairs, and client and employer outreach efforts.
• Develop and maintains specific program goals, objectives and policy, accomplished through work plans, timelines and deadlines established for each program.
• Answer correspondence, emails and telephone calls from strategic partners, youth and parents imparting information regarding current OEWDI programs.
• Maintain program informational bulletin boards and flyers advertising enrollment dates and job openings with private sector employers.
• Coordinate with staff to appropriately monitor and track compliance, engagement, and program outcomes by collaborating with foster care provider staff.
• Assist in identifying and developing partnerships with private and public sector to develop worksites and jobs for youth seeking internships, work experience and professional certification.
• Data enter information into multiple systems as needed.
• Ensure that all agency policies and procedures relating to staff that include attendance, evaluation, conduct and response to youth and the public are professionally conducted and courteously applied.
• Lead presentations and tabling events onsite and at various provider and community-based organization locations
• Perform other related tasks as needed.

Additional Information

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

The Administration for Children’s Services is an equal opportunity employer committed to providing access to all individuals. If you require a reasonable accommodation to participate in the job application or interview process, please contact Simone Campbell at [e-mail] or 212-676-6955.

Preferred Skills

• Demonstrates adaptability, flexibility, ability to hold steady during change, and have a collaborative mindset
• Reliable, punctual, and demonstrates strong communication and written skills
• Excellent organization and presentation skills.

The ideal candidate should be comfortable with community engagement and public speaking

COMMUNITY COORDINATOR - 56058

Minimum Qualifications

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion