Program Coordinator

BronxCare Health System; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

BronxCare Health System is seeking a Program Manager in New York, NY to manage day-to-day operations of health programs, ensuring accurate record keeping, data tracking, and supervising Patient Navigators.

The ideal candidate should have a Bachelor’s or Master’s in an allied field, with relevant leadership experience and competence in handling sensitive data.

This position offers an opportunity to contribute to program improvements and quality initiatives.

Qualifications

• Demonstrated competence in leadership and program management.
• Relevant clinical experience is necessary.
• Experience handling sensitive data is required.

Responsibilities

• Manage the day-to-day aspects of a health program.
• Establish positive relationships with patients and staff.
• Coordinate and manage all aspects of the Gilead project.
• Provide project leadership and recommendations.
• Supervise patient medical records maintenance.

Skills

Leadership

Program management

Data analysis

Team collaboration

Record keeping

Education

Bachelor’s in Allied Field

Master’s in Allied Field, MPH

Tools

Database management

Computer software

Job description

Overview

Manage the day-to-day aspects of this program, including managing the program timeline and goals outlined, supervising the Patient Navigators (Peer Counselors) and ensuring accurate record keeping, data tracking, and proper follow-up on all test positives received. Check-in regularly with the Patient Navigators to ensure they are completing their assigned duties, and to monitor the linkage to care activities. Work with the data analyst on dissemination and poster/publication submissions.

Responsibilities

• Establish and maintain positive relationships with patients, visitors, and other employees. Interacts professionally, courteously, and appropriately with patients, visitors and other employees. Behaves in a manner consistent with maintaining and furthering a positive public perception of BronxCare Health System and its employees.
• Contributes to and participates in the Performance/Quality Improvement activities of the assigned department. Contribution and participation includes data collection, analysis, implementation of and compliance with risk management and claims activities, support of and participation in Continuous Quality Improvement (CQI) teams, consistent adherence to the specific rules and regulations of the BronxCare Health System’s (a) Safety and Security Policies, (b) Risk Management: Incident and Occurrence Reporting, (c) Infection Control Policies and Procedures and (d) Patient and Customer Service.
• Coordinate and manage all aspects of the Gilead project including management of the project timeline, project goals, coordinating case management meetings, liaising with Hospital clinical leadership.
• Provide project leadership by serving as the ‘brainstorming’ engine by continually contributing to ideation methods and work‑plan implementation.
• Coordinate and supervise the maintenance, monitoring, recording patients’ medical records, follow‑up, and lab data.
• Collaborate with various teams on effective adjustments to their management communications, evaluations, planning and monitoring.
• Cultivate and present sound recommendations and resolutions to program problems allowing for smooth operation of the multi‑disciplinary department management team.
• With assistance from the Department’s Data and Research Analyst, conduct a proper evaluation of the program, including check‑ins through the program and a final evaluation at the end and develop posters/publications for dissemination.
• Create all policies and procedures for the program and revise as needed.
• Ensure and account for activities of peer counselors as it relates to the grant goals.

Qualifications

• Manage the day-to-day aspects of this program, including managing the program timeline and goals outlined, supervising the Patient Navigators (Peer Counselors) and ensuring accurate record keeping, data tracking, and proper follow‑up on all test positives received. Check‑in regularly with the Patient Navigators to ensure they are completing their assigned duties, and to monitor the linkage to care activities. Work with the data analyst on dissemination and poster/publication submissions.
• Demonstrated competence in leadership/program management.
• Relevant clinical experience.
• Bachelor’s in Allied Field.
• Master’s in Allied Field, MPH.
• Experience handling sensitive data.
• Database and computer experience.
• Extensive Computer Knowledge.