Program Coordinator

New Mexico State University; New Mexico; Hybrid; USD 19,000 - 27,000; Full time

Job summary

New Mexico State University, based in Albuquerque, NM, is seeking a Program Coordinator II to support the NM EDGE program. This full-time role focuses on event planning, enrollment management, testing administration, and website maintenance, with collaboration across instructors, officials, and program staff.

The ideal candidate will have strong organizational skills, customer service experience, and the ability to troubleshoot AV/tech issues in a remote environment.

Qualifications

• High School diploma + 1 year of relevant experience, or higher degree.
• Experience with online learning platforms, database systems, reporting tools, and customer service is highly desirable.
• Comfortable troubleshooting technology issues and working remotely in a distributed team environment.

Responsibilities

• Provide support to the NM EDGE program, including programming events using the enrollment system.
• Manage the electronic testing site and update the website regularly.
• Assist instructors with AV needs and troubleshoot issues.
• Generate reports for impact statements and state reporting; assist with distribution of completion certificates.
• Support live online class delivery and respond to inquiries from diverse stakeholders.

Skills

Customer service

Event programming

Technical troubleshooting

Remote work

Education

High School diploma + 1 year experience

Tools

Enrollment system

Website maintenance

Online testing platform

Job description

• Staff
• Staff Full-time
• Closing at: Oct 16 2026 - 23:55 MDT

• 504120
• NMSU satellite location, New Mexico, United States
• Staff
• Staff Full-time
• Closing at: Oct 16 2026 - 23:55 MDT

Department Contact: Christy Green, 505-224-4058,[e-mail]

Internal or External Search: External - Open to all applicants

Advertising Summary: Join the NM EDGE Program at New Mexico State University Cooperative Extension Service as a Program Coordinator II and play a key role in supporting professional development opportunities for public sector employees across New Mexico. This position, based in Albuquerque, NM, is ideal for a highly organized, customer-focused individual with strong technical skills and a passion for supporting educational programs.

The Program Coordinator II provides administrative and technical support for NM EDGE operations, including event and enrollment management, website maintenance, online testing administration, report generation, certificate processing, and virtual class delivery support. The successful candidate will work closely with instructors, participants, elected and appointed officials, and program staff to ensure high-quality service and seamless program operations. This position also offers opportunities to contribute to process improvements and technology solutions that enhance program efficiency and support continued growth.

The ideal candidate is comfortable troubleshooting technology issues, managing multiple priorities, working independently in a remote environment, and communicating professionally with a diverse range of stakeholders. Experience with online learning platforms, database systems, reporting tools, and customer service is highly desirable.

This is a full-time position with a standard Monday-Friday work schedule and excellent benefits through New Mexico State University. Individuals seeking an opportunity to support meaningful workforce development and public service education are encouraged to apply.

Position Details

Position Title: Program Coordinator

College/Division: Cooperative Extension Service

Department: 310000-COOPERATIVE EXTENSION SERVICE

Location: NMSU satellite location

Offsite Location (if applicable): NMSU ABQ Center

Target Hourly/Salary Rate: 16.83

Appointment Full-time Equivalency: 1.0

FLSA Status: Non-Exempt

Bargaining Unit Announcement: This is a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Contingent Upon Funding: Not Applicable

Standard Work Schedule: Standard (M-F, 8-5)

Job Duties and Responsibilities: Provide support to the NM EDGE program including programming of events using our customized enrollment system, managing our electronic testing site, updating the website regularly, demonstrated ability to assist instructors with their AV needs and trouble shoot any issues, supporting NM EDGE Team members with technical assistance in standard operating procedures with a technical aspect, report generation for impact statements and state reporting, assisting with generating and distributing class completion certificates and graduation certificates as needed, assisting with class delivery (currently in a live online format), responding to inquiries for information, interacting with elected and appointed officials and their employees in the public sector in a professional and helpful manner, and any other duties as assigned. Willingness to work with program manager to find ways to improve internal and external systems which would add efficiency and effectiveness to support program growth

Qualifications

Required Education and Experience: High School diploma + 1 years of relevant experience, or higher degree.

Working Conditions and Physical Effort

Environment: Work is normally performed indoors.

Physical Effort: Moderate physical activity.

Lifting Requirements: Requires heavy physical work; heavy lifting, pushing, or pulling required of objects up to 50 pounds.

Risk: Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.

Recruitment Summary

We are New Mexico's land-grant institution and a comprehensive research university dedicated to teaching, research public service and outreach at all levels. NMSU is a welcoming community of talented faculty, staff and students who are working together to make a difference. We are a NASA Space Grant College, a Hispanic-serving institution (HSI), a minority-serving institution (MSI) and home to the first Honors College in New Mexico. We offer an accessible education that shapes bright futures.

NMSU provides learning opportunities to a diverse population of students and community members at four campuses, Cooperative Extension offices located in each of New Mexico’s 33 counties, 12 research and science centers, and through distance education.

NMSU Global Campus

Since 1888, NMSU has proudly embodied this tradition, building relationships that last a lifetime while serving students who want to earn their degree and grow in their field. Today, NMSU Global Campus provides flexible, career-focused online education that helps our students transform their lives - and the lives of the people they love - through over 70 degree and certificate programs, skill-building microlearning courses, and career and talent development.

NMSU Main Campus

Located in Las Cruces, NM, New Mexico State University's 900-acre main campus is located at the crossroads of I-10 and I-25 in the Southwestern United States. As a thriving center of higher education, deeply rooted in the regional tradition, its role as a comprehensive university is recognized throughout the state.

Doña Ana Community College

Founded in 1973 in collaboration with local school districts to support occupational education, DACC is now a leading community college that provides transformative educational opportunities that meet the workforce needs of Doña Ana County. With a focus on access, innovation and excellence, DACC offers over ninety degrees and certificates, adult education, specialized workforce training, and small business assistance.

Alamogordo Campus

Established in 1958 to serve the needs of the airmen and families stationed at Holloman Air Force Base located only 10 miles west of Alamogordo, NMSUA is a community college with a long history of excellence that is supported by a caring community of hard-working students and dedicated faculty and staff. The campus is situated on the hill above Alamogordo and provides inspiring views of the city and the Tularosa Basin, offering the perfect venue for creative and motivated learning.

Grants Campus

NMSU Grants was established as a branch of New Mexico State University in 1968 through the cooperative efforts of New Mexico State University and Grants Municipal Schools. As a two-year branch community college, NMSU Grants serves the local communities in Cibola and McKinley counties, including the Pueblos of Acoma, Laguna, and Zuni, as well as Tohajiilee, San Mateo, San Rafael, Cubero, the City of Grants, and the Village of Milan.

EEO Statement

New Mexico State University does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, marital status, disability, genetic information, age, military service, or other non-merit factor.

Requesting an Accommodation

Individuals with disabilities are encouraged to apply. In compliance with the Americans with Disabilities Act (ADA), the Rehabilitation Act of 1973, and New Mexico State University policy, if you have a disability and would like to request an accommodation in order to apply, interview, or complete onboarding for a position with New Mexico State University, or if you cannot use the online application system, please visit our Accessibility & Accommodations page to initiate an accommodation request