Program Coordinator

Help at Home; Indianapolis (IN); On-site; USD 43,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Program Coordinator to enhance the quality of life for clients with disabilities. In this role, you will lead the development and implementation of personalized support plans, ensuring that each client receives tailored care. With a focus on teamwork and communication, you will coordinate with families and staff to create a supportive environment. This position offers a chance to make a real difference in the community while enjoying a variety of benefits and opportunities for professional growth. Join a team committed to excellence and become a key part of a mission-driven organization.

Benefits

401K

In-depth training opportunities

Career path possibilities

Qualifications

• Experience working with clients with developmental disabilities is essential.
• Supervisory experience is preferred for this role.

Responsibilities

• Coordinate Person-Centered Individual Support Planning for clients.
• Maintain communication with family and support staff regularly.
• Ensure compliance with state regulations and documentation.

Skills

Experience with developmental disabilities

Supervisory skills

Communication skills

Problem-solving skills

Education

High School Diploma

Bachelor's Degree in a related field

Job description

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Help at Home is hiring a Program Coordinator (PC)!

Now offering weekly pay!

Help at Home is the nation’s leading provider of high-quality support services to clients with disabilities. Our goal is to provide quality services to help clients live as independently as possible.

Help at Home leads the home care industry in protecting our clients, caregivers and employees. We provide priority vaccine access, a ready supply of quality PPE, and up-to-date training.

At Help at Home, our PCs focus on coordinating with the client and their team members to development and implement a Person-Centered Individual Support Planning (PCISP). This coordination occurs through the direct supervision of employees, support for clients, and ongoing communication with family, community, and funding and licensure sources.

Office hours are Monday - Friday 9:00AM - 5:00PM, but work hours for this role will vary to support client needs.

Benefits

Help at Home strives to be an employer of choice in your community and our employees are the foundation of our work. Eligible staff have the opportunity to enroll in a wide variety of benefit programs including 401K.

We offer a variety of in-depth training opportunities in order to provide our staff with the tools to be successful. Help at Home also offers strong career path possibilities for those employees who are committed to growing within the organization.

Join us today and become a Help at Home Hero!

A Typical Day For a Program Coordinator Includes

Person-Centered Individual Support Planning:

• Actively participating in the person-centered planning process, including development and implementation of PCISP.
• Designing and implementing support and teaching strategies targeted at assisting clients with reaching their goals, as outlined in the client’s PCISP.
  
  

Quality Assurance

• Reviewing all documentation, notifying the Support Coordinator of any incidents, and providing oversight for DSP staff and Team Leads.
• Maintaining communication with family members, guardians, staff, and Support Coordinators on a regular basis, particularly regarding policies, issues, and concerns.
• Attending quarterly meetings
• Preparing for annuals (updating consents, risk plans, and updating file to reflect new plan)
  
  

Supervision/Training

• Coordinating in-service trainings to ensure are able to complete all responsibilities related to client-directed support.
• Coordinating with behaviorist on Behavior Support Plan (BSP) to train staff.
• Providing direct support by providing services needed to protect the health and safety of the client.
  
  

Other Job Functions

• File auditing, maintenance, and compliance with company and state regulations.
• Coordination of client benefits including Medicaid, Medicare, SSI, SSA, and Food Stamps.
• Securing community resources for clients pertaining to client’s needs.
• Scheduling, home visits, overseeing monthly billing according to the Notice of Action.
  
  

In order to be eligible for this role, you should have:

• Experience working with clients with developmental disabilities
• Supervisory experience preferred
• A personal vehicle that is insured and meets state safety/licensure requirements
• A valid driver’s license
• Clean background checks and pass a drug test.
• 24/7 availability for caseload-related crises
• Availability to be On-Call (rotating)
  
  

Program Coordinators must comply with state background screening requirements. Compensation, benefits, time off, and bonuses vary by state and location, so please ask for complete details at your interview.

Data Security and Privacy Statement

At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties.

We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us.

Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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