Program Coordinator

SOS Personnel; Delaware; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading personal services organization is hiring a Program Coordinator/Scheduler to manage schedules for Personal Attendants in Delaware. This remote position requires strong organizational skills and at least 2 years of relevant experience. The role offers competitive pay of $25/hour and meaningful work that directly impacts people's lives.

Benefits

Competitive pay

Flexible scheduling

24/7 team support

Qualifications

• Minimum 2 years of scheduling, staffing coordination, or case management experience.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and problem-solving abilities.
• Ability to handle emergency calls calmly and professionally.
• Must pass background check per Delaware DHSS requirements.
• Reliable transportation required; familiarity with Delaware geography preferred.

Responsibilities

• Develop and maintain daily and weekly schedules for Personal Attendants statewide.
• Coordinate backup coverage in case of call-outs or emergencies.
• Manage the 24/7 on-call phone rotation and respond to service needs.
• Track attendance and verify service delivery.
• Support new staff onboarding as needed.

Skills

Scheduling coordination

Organizational skills

Communication

Problem-solving

Tools

Microsoft Office

Google Workspace

Scheduling software

Job description

Overview

🌟 Now Hiring: Program Coordinator / Scheduler

Augustine Angels – Personal Attendant Services (PAS) Program

📍 Location: serving all three Delaware counties

🕒 Employment Type: Full-Time

💵 Pay Range: $25/hour

Benefits: Meaningful work that directly impacts people’s lives

This is a remote position.

Key Responsibilities

• Develop and maintain daily and weekly schedules for Personal Attendants statewide.
• Coordinate backup coverage in the event of call-outs, schedule changes, or emergencies.
• Manage the 24/7 on-call phone rotation and respond promptly to after-hours service needs.
• Track attendance, verify service delivery, and communicate updates to the Project Manager.
• Maintain records in compliance with Delaware DHSS and Augustine Angels policies.
• Support new staff onboarding and participant orientation as needed.
• Provide excellent communication and support to both attendants and participants.

Qualifications

• Minimum 2 years of scheduling, staffing coordination, or case management experience (preferably in home care, healthcare, or human services).
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and problem-solving abilities.
• Ability to handle emergency calls calmly and professionally.
• Proficient with Microsoft Office, Google Workspace, or scheduling software.
• Must pass background check per Delaware DHSS requirements.
• Reliable transportation required; familiarity with Delaware geography preferred.

What We Offer

• Competitive pay $25
• Flexible scheduling and 24/7 team support
• Meaningful work that directly impacts people’s lives