Program Coordinator

Pierson Wireless Corp.; Charlotte (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

Vision & Dental

FSA eligibility

401(k) with match

Disability & life insurance

Wellness program

Meal stipend

Paid training

Paid vacation

Paid holidays

Job summary

Pierson Wireless Corp. in Charlotte, NC seeks a detail-oriented Program Coordinator to serve as the operational hub for regional programs. You will own day-to-day project logistics, setup, and documentation across the full project lifecycle.

This role requires strong organizational skills, the ability to coordinate with internal teams, vendors, and clients, and a proactive approach to tracking milestones, invoicing, and compliance to support leadership and project success.

Qualifications

• High School Diploma or GED required.
• Associate’s or Bachelor’s degree in Business, PM, or related field preferred.
• 2–4 years of project coordination or operations support experience.
• Experience in telecommunications, construction, utilities, or field service is preferred.
• Proficiency with project management software and Excel/Smartsheet.

Responsibilities

• Own the initial job setup and quote creation in FST.
• Coordinate project kickoff calls with stakeholders.
• Collect COIs, permits, and POs to ensure sites are ready.
• Build and adjust project timelines using data-driven methods.
• Act as central POC for all job communications.
• Follow up with teams, vendors, and subcontractors on action items.
• Maintain trackers and reminders to keep schedules.
• Support leadership during absences.
• Track schedules, milestones, and digital folders.
• Coordinate site access, walks, DAS integrators, and vendor schedules.
• Track long-lead materials and liaise with vendors.
• Review contracts against quotes for pricing, scope, SOV, and bonds.
• Prompt field teams for updates and test results.

Skills

Project coordination

Communication

Organizational skills

Attention to detail

MS Excel

Smartsheet

Gmail/Google apps

Vendor coordination

Education

High School Diploma/GED

Associate’s/Bachelor’s in Business or PM

Tools

FST system

MS Excel

Smartsheet

ERP systems

Job description

Thank you for your interest in Pierson Wireless Corp. We look forward to seeing your application.

Position Description

Job Title: Program Coordinator

Department: Project Management Office (PMO)

Reports To: Sr Technical Program Manager and/or Sr Director PMO

Are you an organizational mastermind who thrives on keeping complex projects moving smoothly? Do you love being the "go-to" person who connects the dots between teams, vendors, and clients? We are seeking a highly organized, proactive Program Coordinator to serve as the operational hub for our regional programs and markets. In this role, you will own day-to-day project logistics, administrative execution, and tracking across the entire project lifecycle—from initial setup to final invoicing. By keeping critical details from falling through the cracks, you will drive consistency, efficiency, and accountability, enabling our leadership team to focus on strategic growth and customer outcomes.

Duties and Responsibilities

Project Initiation & Setup

• Get Projects Moving: Own the initial job setup and quote creation within our Field Service Tracking (FST) system.
• Coordinate Kickoffs: Schedule and manage project kickoff calls with key stakeholders.
• Compliance & Readiness: Collect and track critical documentation, including Certificates of Insurance (COIs), permits, and contractor Purchase Orders (POs) to ensure sites are 100% ready for construction.
• Timeline Management: Build and maintain projected project timelines using data-driven formulas, adjusting schedules dynamically based on feedback from functional leads.

Communication & Team Accountability

• The Central Hub: Act as the central Point of Contact (POC) for all job-related correspondence.
• Drive Execution: Follow up diligently with internal teams, vendors, and subcontractors on open action items, late deliverables, and outstanding requests.
• Keep Teams Aligned: Support recurring project meetings, maintain active trackers, and issue reminders to keep everyone on schedule.
• Leadership Support: Step in to provide operational coverage and support during Market Manager or team member absences.

Active Project Execution

• Track the Details: Maintain real-time project schedules, milestone updates, and FST digital job folders
• Logistics Coordination: Coordinate site access, site walks, DAS integrators, and vendor schedules
• Material Tracking: Track long-lead materials and collaborate with vendors to ensure timely parts ordering, inventory tracking, and shipments
• Contract Review: Review contracts against initial quotes to ensure accurate pricing, scope, billing/Schedule of Values (SOV), and bond requirements
• Field Updates: Gather daily and weekly updates from field teams, prompting them in real-time for required test results, photos, and compliance documentation

Financials & Closeout

• Streamline Invoicing: Facilitate seamless billing processes, including managing Sales Orders, Vendor PO requests, and lien releases
• Project Closeout: Track Closeout Packages (COP) and compile compliance reporting to ensure quick, accurate financial closure on all jobs
• Competitive compensation
• Medical, Vision, and Dental insurance - EMPLOYER pays 100% of employees' premiums
• FSA/DCFSA Program Eligibility
• 401(k) Retirement Savings with Employer Match - eligible after 90 days
• EMPLOYER provided Short-term / Long-term disability, Life insurance, and Accidental Death & Dismemberment - eligible after 1 year
• EMPLOYER Health & Wellness Program
• Meal stipend while traveling
• Paid Travel Time
• Paid Training/Certifications
• Paid Vacation
• Paid Holidays

Position Requirements

Program Coordinator Qualifications:

• Education: High School Diploma/GED required
• Associate’s or Bachelor’s degree in Business, Project Management, or a related field preferred
• Experience: 2–4 years of experience in project coordination, program administration, or operations support
• Experience in telecommunications, construction, utilities, or field service industries is highly preferred
• Technical Skills: Proficiency with project management or ERP systems (FST experience is a major plus). Strong skills in MS Excel or Smartsheet.
• Financial Literacy: Basic understanding of operational finance processes, including Purchase Orders, invoicing, Schedule of Values (SOV), and lien releases.
• Organizational Skills: Ability to manage high volumes of paperwork, milestone dates, and moving parts without losing attention to detail.
• Communication Skills: Ability to send clear, concise updates and be comfortable with holding both subcontractors and internal team members accountable to deadlines.
• Technical Skills: Ability to easily navigate project management software and spreadsheets to accurately track data. Additionally, experience with Gmail and other Google applications is preferred.

Program Coordinator Physical Demands and Work Environment:

• Frequently required to walk
• Frequently required to sit
• Continually required to utilize hand and finger dexterity
• Occasionally required to climb, balance, bend, stoop, kneel, or crawl
• Continually required to talk or hear
• Frequently utilize visual acuity to read technical information, and/or use a keyboard

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer

Pierson Wireless is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

The Company will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you need assistance to perform your job duties because of a physical or mental condition, please let [e-mail] know.

The Company will endeavor to accommodate the sincere religious beliefs of its employees to the extent such accommodation does not pose an undue hardship on the Company's operations. If employees wish to request such an accommodation, they should contact [e-mail].

Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of [e-mail]. The Company will not allow any form of retaliation against individuals who raise issues of equal employment opportunity. If employees feel they have been subjected to any such retaliation, they should contact [e-mail]. To ensure our workplace is free of artificial barriers, violation of this policy including any improper retaliatory conduct will lead to discipline, up to and including discharge. All employees must cooperate with all investigations.