Program Coordinator

AIDS Healthcare Foundation; Carolina (PR); On-site; USD 65,000 - 90,000; Full time

Job summary

AIDS Healthcare Foundation in Puerto Rico is seeking an Operational Project Manager to direct, coordinate, and supervise day‑to‑day operations of the PrEP Program, ensuring timely activity execution, resource use efficiency, and cross‑component coordination. The role emphasizes adherence to goals and indicators while maintaining program quality.

The position requires overseeing outreach activities, calendar planning, logistics, inventory management, time tracking, and production of programmatic

Responsibilities

• Supervise and coordinate staff during outreach, education, and program outreach.
• Develop, coordinate, and supervise the PrEP team's calendar of activities, ensuring coverage of priority populations and communities.
• Identify and evaluate new geographic areas, events, and meeting spaces for populations at higher risk of acquiring HIV and STIs to strengthen community outreach strategies.
• Coordinate the operational logistics of the activities, including the availability of educational materials, rapid tests, condoms, lubricants and other supplies necessary for the provision of services.
• Manage and maintain the inventory of materials and supplies, as well as timely manage the purchase and replenishment orders necessary to guarantee the continuity of activities.
• Monitor and validate staff time and effort records in accordance with funder requirements and institutional policies.
• Provide operational support to the team when the needs of the service require it to guarantee the continuity of the programmed activities.
• Prepare, analyze, and present programmatic and performance reports, using the results to identify opportunities for improvement and implement corrective actions when necessary.
• Monitor compliance with project goals, performance indicators, work schedule, and deliverables, recommending adjustments to ensure the achievement of established objectives.
• Supervise the efficient use of the financial resources allocated to the project and implement cost containment strategies without affecting the quality of services.
• Participate in the meetings of program coordination, continuous quality improvement and follow-up convened by the Control-V Program and by the organization.
• Ensure compliance with confidentiality, privacy, and security policies for participants' protected information, in accordance with applicable laws, regulations, and institutional policies.
• Coordinate the integration of complementary services, including transportation, appointment scheduling and confirmation, patient navigation, pharmacy, clinical providers, and partner organizations, ensuring continuity of care and timely access to PrEP.
• Identify operational risks, propose mitigation strategies, and follow up on corrective actions to ensure effective project execution.
• Serve as an operational liaison between the project team, the Control-V Program, the Municipality of San Juan, and partner organizations to ensure effective communication and coordinated implementation of activities.

Job description

The Operational Project Manager will report to the Public Health Division and will be responsible for directing, coordinating, and supervising the day-to-day operation of the PrEP Program, ensuring the timely execution of activities, compliance with goals and indicators, adequate use of resources, and effective coordination between the different components of the project.

Main Responsibilities Include

• Supervise and coordinate staff during outreach, education, and program outreach.
• Develop, coordinate, and supervise the PrEP team's calendar of activities, ensuring coverage of priority populations and communities.
• Identify and evaluate new geographic areas, events, and meeting spaces for populations at higher risk of acquiring HIV and STIs to strengthen community outreach strategies.
• Coordinate the operational logistics of the activities, including the availability of educational materials, rapid tests, condoms, lubricants and other supplies necessary for the provision of services.
• Manage and maintain the inventory of materials and supplies, as well as timely manage the purchase and replenishment orders necessary to guarantee the continuity of activities.
• Monitor and validate staff time and effort records in accordance with funder requirements and institutional policies.
• Provide operational support to the team when the needs of the service require it to guarantee the continuity of the programmed activities.
• Prepare, analyze, and present programmatic and performance reports, using the results to identify opportunities for improvement and implement corrective actions when necessary.
• Monitor compliance with project goals, performance indicators, work schedule, and deliverables, recommending adjustments to ensure the achievement of established objectives.
• Supervise the efficient use of the financial resources allocated to the project and implement cost containment strategies without affecting the quality of services.
• Participate in the meetings of program coordination, continuous quality improvement and follow-up convened by the Control-V Program and by the organization.
• Ensure compliance with confidentiality, privacy, and security policies for participants' protected information, in accordance with applicable laws, regulations, and institutional policies.
• Coordinate the integration of complementary services, including transportation, appointment scheduling and confirmation, patient navigation, pharmacy, clinical providers, and partner organizations, ensuring continuity of care and timely access to PrEP.
• Identify operational risks, propose mitigation strategies, and follow up on corrective actions to ensure effective project execution.
• Serve as an operational liaison between the project team, the Control-V Program, the Municipality of San Juan, and partner organizations to ensure effective communication and coordinated implementation of activities.

The Operational Project Manager will support the fulfillment of all the objectives, activities and tasks contemplated in the Work Plan through the planning, coordination, supervision and monitoring of the programmatic operations. It will be responsible for ensuring the timely execution of community outreach, education, HIV and STI testing, patient navigation, PrEP liaison, distribution of preventive materials and complementary services, as well as compliance with the performance indicators, established schedules and requirements of the Control-V Program.

The Operational Project Manager is essential to ensure the coordinated, efficient, and timely implementation of the PrEP Program Work Plan. The position provides the management structure necessary to integrate outreach, navigation, pharmacy, clinical services, education, supply distribution, and ancillary services into a single operating model.

The position will coordinate daily operations, monitor the execution of activities and follow up on the fulfillment of the goals, performance indicators, schedule and deliverables of the project.

It will also be responsible for maintaining operational coordination with the Control-V Program, the Municipality of San Juan, the collaborating organizations and the different internal components of the program. This function will allow for structured communication, facilitate data-driven decision-making, and ensure that activities are implemented in an integrated manner.

This position constitutes the operational coordination axis of the project, ensuring that the different components of the PrEP model work in an integrated and results-oriented manner, and directly contributing to the fulfillment of the access, adherence, retention, quality and accountability goals of the Control-V Program.