PROGRAM (Community) Manager

Universal Hospital Services Inc.; Northern (KY); Hybrid; USD 40,000 - 58,000; Full time

Benefits offered by this job

Challenging and rewarding work

Competitive compensation & generous PT

Medical/Dental/Vision plans

401(K) with company match

SoFi Student Loan Refinancing Program

Career development opportunities

Free Meals

Attendance Incentives

Shift Differential Pay

Tuition Reimbursement

Job summary

Mountain Youth Academy, a UHS subsidiary, seeks a Community Manager for evening and weekend shifts to support the therapeutic milieu at Mountain City, TN. You will manage the program schedule, supervise staff, and model professional behavior while coordinating activities that align with treatment goals.

This role requires a background check and strong de-escalation skills, with a focus on patient safety, documentation, and teamwork within an interdisciplinary treatment team.

Qualifications

• High School Graduate/GED with one year of Health Care Experience required.
• Verbal De-escalation skills to assist residents in regaining control.
• Working knowledge of CARF and HIPAA policies and procedures.
• Critical thinking and problem-solving skills.
• Ability to instruct and coach others on de-escalation and crisis intervention.
• Ability to read, write and document as required by standards.

Responsibilities

• Manages and is accountable for the overall milieu of patients on the assigned community.
• Manages program schedules, outings, and incentives to support treatment goals.
• Works with an interdisciplinary treatment team to provide continuous patient care.
• Supervises staff, ensures adherence to policies and schedules, and maintains a safe, professional environment.

Skills

Verbal De-escalation

Critical thinking

Documentation

HIPAA/CARF knowledge

Instruct and coach others

Read/write documentation

Education

High School GED

Job description

Responsibilities

Program (COMMUNITY) MANAGER - Full-Time

Mountain Youth Academy (a UHS company)

Community Manager is seeking for evening/weekend shifts to join our growing team! Come make a difference in the life of a child and love what you do!!

Salarly will be determined based on experience and education. Shift differentials are also part of the compensation package.

***This role requires a successful background check, fingerprinting and employment verification***

Mountain Youth Academy in Mountain City, Tennessee is centrally located near Johnson City, TN, Boone, NC, and Abingdon, VA. We are a 120-bed residential treatment facility and assist in the evaluation, diagnosis and treatment of a wide range of behavioral health issues for our young adolescent patients.

POSITION SUMMARY:

Manages and is accountable for the overall milieu of patients on assigned community. The Community Manager is responsible for the management of the program schedule including creating, organizing, and implementing activities that support the therapeutic treatment goals meeting the standards defined in Program Fidelity and the overall Therapeutic Program. The Community Manager acts as a member of theinterdisciplinary treatment team providing continuous patient care, observation, interaction, and role modeling to patients. The Community Manager supervises and ensure that staff are following and implementing the program, unit schedules, and Mountain Youth Academy’s policies and procedures. The Community Manager must understand, practice, and support all Service Excellence Standards to foster a positive working environment.

JOB REQUIREMENTS:

• Develops and executes evidence-based therapeutic/educational activities that are conducive to improving the functioning of patients. Participates in collaborative planning with the ADRS, DRS, DCS, DON, Providers, and Risk/PI departments to ensure unit activities support the approved Program Fidelity and overall therapeutic program. Completes accurate and timely documentation as required for group notes, activity logs, etc.
• Manages all aspects of and facilitates the unit activities and ensures staff always follow activity schedules and guidelines. Develops, plans, staffs, and executes program schedules, outings, and incentives. Provides guidance and supervision to the organization and cleanliness of their community.
• Provides appropriate crisis intervention as necessary by anticipating and responding quickly to escalating behaviors, utilizing de-escalation techniques to diffuse the situation, correctly prioritizing safety concerns, following proper restraint technique guidelines, and displaying neutral emotions.
• Train, educate and develop milieu staff to equip them with the knowledge and skills to perform their job duties/responsibilities. Serves as a role model to staff and patients in dress and demeanor. Exhibits consistently strong professional boundaries in all interactions with patients and staff.

Benefit Highlights:

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Free Meals
• Attendance Incentives
• Shift Differential Pay
• Tuition Reimbursement

For a full preview of benefits, please visit UHS Benefits Service Center (ehr.com)

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

Qualifications

JOB REQUIREMENTS/SPECIAL SKILLS:

• High School Graduate/GED with one year of Health Care Experience required.
• Verbal De-escalation skills to assist the resident to regain control of their behaviors
• Working knowledge of CARF and HIPAA policies and procedures.
• Possess critical thinking and problem-solving skills.
• The ability to instruct and coach others on effective verbal de-escalation and crisis intervention techniques.
• Effectively read, write and document as required by standards.

EEO Statement:

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.