Program Client Services Business Analyst - State National

Markel Corporation; Bedford (TX); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

PTO

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Employee Stock Purchase Plan

Growth opportunities

Job summary

Markel Corporation in Texas is seeking a Program Manager Client Support to enhance data analysis, reporting, and client service. The role focuses on building and maintaining a documentation framework for programs and supporting management reporting needs.

You will analyze program components, set up reporting workflows, and collaborate with other departments to monitor risk and client satisfaction. A hybrid work model is offered, with three days in the office weekly.

Qualifications

• Bachelor's degree preferred in finance, economics, math, or related field.
• 1-3 years of data analysis experience preferred.
• Strong analytical and quantitative skills required.

Responsibilities

• Support operations and processes for Program Manager clients.
• Develop and maintain documentation framework for programs and reporting.
• Manage data analytics processes for new accounts and risk monitoring.
• Collaborate with internal departments on reporting and issue follow-up.

Skills

Analytical thinking

MS Office

Attention to detail

Project leadership

Education

Bachelor's degree in finance/economics/math or related field

High School diploma or equivalent

Tools

Microsoft Office Suite

Job description

Program Manager Client Support

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special!

Responsibilities

Responsible for supporting operations and processes as they relate to Program Manager clients. Responsibilities include establishing and maintaining the documentation framework for new and existing Programs to support management function, analyzing programs and their components to support reporting requirements and ensure business expectations for Program are accomplished. Manage operational set up of reporting and data analytics processes related to new accounts. Work with other internal functional departments to monitor specific risk aspects, following up on issues raised by the Program client, and internal reporting by each Program.

Essential Functions

Develops and provides analysis on business metrics. Responsible for support related to business metrics and reporting. Prepare presentations and reports on an ongoing basis. Special projects, other duties, and responsibilities, as requested. Cultivate and exhibit subject matter expertise in assigned areas of responsibility.

Additional Responsibilities

Research and analyze requirements resulting from new business partners, in relation to new products, changes, and regulatory requirements, and develop new processes as applicable. Perform other duties and responsibilities as required or requested.

Knowledge / Skills / Abilities

Proficiency in Microsoft Office Suite. Strong analytical and quantitative skills, including the ability to recognize inconsistencies and assess reasonableness. Ability to lead projects and build cross-departmental relationships. Strong attention to detail, well organized and ability to thrive in fast paced, changing environment. Ability to multi-task on multiple projects simultaneously and complete those projects with little supervision. Must demonstrate a high level of professionalism, motivation, passion and patience. Thrive in and foster a highly collaborative work environment is essential. Excellent oral and written communication skills; able to present findings and communicate key concepts to senior management. Maintain a “big picture” perspective and be aware of the impact of change on both internal and external stakeholders. General knowledge of the insurance industry helpful.

Education / Experience

Bachelor’s degree in finance, economics, math, or related field preferred; High School diploma or equivalent required. 1-3 years of data analysis experience preferred.

Hybrid Work Model

We implemented a hybrid return to work strategy that allows for three days in the office every week.

Salary

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors.

Benefits

• A diversity and inclusion focused employer
• Exceptional base salary and bonus structure
• Comprehensive benefits which include PTO, medical, dental, vision, 401K and more
• Growth opportunities to advance your career
• Ongoing coaching and career development
• Fast paced, dedication environment
• Profitable Fortune 300 company in business since 1930.

Work Authorization

Must be authorized to work in the U.S., and not require sponsorship now or in the future. Markel does not provide visa sponsorship for this position, now or in the future.

About Us

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We’re all about people | We win together | We strive for better. We enjoy the everyday | We think further.

What’s in it for you

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life. All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

Accommodation

Should you require any accommodation through the application process, please send an e-mail to the [e-mail].

Equal Opportunity Statement

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.