Program Associate

Jobtailor; Washington (District of Columbia); On-site; USD 50,000 - 70,000; Full time

Job summary

Jobtailor in Washington, DC seeks a detail-oriented Program Operations Assistant to support the AFL-CIO apprenticeship initiative and other programs. You will help manage work plans, track milestones, and coordinate meetings.

Ideal candidates have strong Microsoft Office and Google Suite skills, plus experience with Asana or similar tools. You will handle filings, reporting, and travel logistics, contributing to timely, compliant program delivery.

Qualifications

• Proven ability to manage multiple project tasks and deadlines.
• Strong written and oral communication skills.
• Ability to interpret policies and procedures accurately.

Responsibilities

• Support the Program Manager across programmatic operations for apprenticeship implementation.
• Provide occasional support for additional programs.
• Develop work plans and ensure milestones and deliverables are met.
• Conduct basic internet research and gather relevant information.
• Organize and facilitate internal team meetings.
• Monitor project milestones and track overall progress.
• Process applications for financial support and verify compliance with rules.
• Coordinate communications strategies and update external materials.
• Prepare routine reports and assist with budget tracking and invoicing.
• Book travel and coordinate on-the-ground logistics for staff.
• Create templates, spreadsheets, and visual aids for presentations.

Skills

Project Workflow Management

Data Entry

Report Compilation

Spreadsheet Creation

Internet Research

Tools

Asana

Performance Management Software

Microsoft Office

Google Suite

Spreadsheet Software

Job description

• Support the Program Manager across programmatic operations to implement WAI’s registered apprenticeship program
• Provide occasional support for other programs
• Support development of work plans and ensure milestones and deliverables are met
• Conduct basic internet research and gather information
• Organize and facilitate internal team meetings
• Monitor project milestones and track overall progress
• Process applications for financial support from partner organizations and verify compliance with program rules
• Collect and share information with programmatic partners
• Create template forms
• Support program communications strategies and contribute to external communications, outreach materials, and website content
• Track reporting requirements and notify appropriate staff
• Compile reports and other documents from staff inputs
• Assist with program database entry and data quality requirements
• Organize and maintain programmatic files
• Track grant requirements and relevant federal guidance updates
• Track project budgets and workflows
• Review and support invoice processing
• Prepare routine reports and process expense statements, reimbursements, and travel authorizations
• Book travel and arrange on-the-ground logistics
• Schedule meetings and update calendars for programmatic meetings and staff
• Coordinate meeting logistics, distribute materials, and take notes
• Prepare meeting notes and summaries with action items
• Organize and save meeting notes across multiple platforms
• Create spreadsheets and assist with presentations, PowerPoints, and graphs

Requirements

• Excellent computer skills with proficiency in all Microsoft Office and Google Suite applications
• Proficiency with database, project management, and spreadsheet software
• Capability to manage project workflows and collaborate asynchronously using performance management software such as Asana
• Ability to adapt and integrate new technology trends to automate and streamline work
• Ability to interpret and apply organizational policies and procedures accurately
• Excellent written and oral communication skills
• Professional, courteous, and tactful manner in the office and on the telephone
• Solid understanding of the internal structure of the AFL-CIO
• Familiarity with AFL-CIO affiliated unions
• Excellent organizational skills with demonstrated attention to detail
• Effective time management skills, including prioritizing and managing multiple tasks
• Ability to work well under pressure and meet tight project deadlines
• Highly motivated self-starter with initiative to work independently
• Ability to work well within a diverse, collaborative team environment
• Cover letter, resume/CV, and three professional references required for application

Core Competencies

Demonstrates proficiency in project management, database management, and effective communication while supporting programmatic operations and ensuring compliance with organizational policies. Capable of managing workflows, tracking project milestones, and facilitating team collaboration in a diverse environment.

Highest-signal resume keywords

• Project Management
• Database Management
• Microsoft Office Proficiency
• Google Suite Proficiency
• Effective Communication

Hard Skills

• Project Workflow Management
• Data Entry
• Report Compilation
• Spreadsheet Creation
• Internet Research

Soft Skills

• Organizational Skills
• Time Management
• Attention to Detail
• Self-Starter Initiative
• Team Collaboration

Industry Keywords

• AFL-CIO
• Union Familiarity
• Program Compliance
• Grant Requirements
• Meeting Logistics

Tools & Technologies

• Asana
• Performance Management Software
• Microsoft Office
• Google Suite
• Spreadsheet Software