Program Assistant, Wildlife Trafficking Alliance

Association of Zoos and Aquariums; Silver Spring (MD); Hybrid; USD 41,000 - 46,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid time off

Hybrid work schedule

Job summary

Association of Zoos and Aquariums (AZA) seeks a Program Assistant for the Wildlife Trafficking Alliance (WTA) to support administrative, communications, and program activities at our Silver Spring, MD headquarters. The role reports to the Senior Advisor on Wildlife Trafficking and offers a hybrid schedule with at least two days in the office.

The position focuses on coordination, data tracking, partner engagement, and internal/external communications to advance AZA's wildlife trafficking

Qualifications

• High school diploma or GED required.
• ,
• BS/BA preferred.
• Previous experience with zoos and aquariums or related organizations is a plus.

Responsibilities

• Provide administrative and programmatic support for WTA core operations, including records, action-item tracking, communications, and meeting support.

Skills

Organizational skills

Time-management

Written communication

Verbal communication

Microsoft Office

SharePoint/Teams

Data management

Interpersonal skills

Discretion

Travel

Education

High school diploma or GED

BS/BA preferred

Zoos/aquariums experience a plus

Job description

The Association of Zoos and Aquariums (AZA) is seeking a Program Assistant, Wildlife Trafficking Alliance (WTA) to support the implementation of AZA's Wildlife Trafficking Alliance and related initiatives. This role provides administrative, communications, and programmatic support that helps contribute to partner engagement, internal and external communications, meeting coordination, and data tracking that advance AZA's efforts to combat wildlife trafficking. This position is based in our Silver Spring, MD headquarters and reports to the Senior Advisor on Wildlife Trafficking. This position is eligible for a hybrid schedule with a minimum of 2 days per week in the office.

Responsibilities

• Provide administrative and programmatic support for the Wildlife Trafficking Alliance’s core operations, including maintaining records, tracking action items, coordinating communications, and supporting meetings through scheduling, agendas, materials, and minutes.
• Support wildlife trafficking programs and initiatives at the program-management level by tracking activities and deliverables, maintaining reporting schedules, compiling program updates, and assisting with internal and external reporting.
• Support demand-reduction and public-engagement initiatives at the project-delivery level-Including campaigns and transportation-hub outreach- by coordinating deployments, managing materials, working with partners, and collecting participation and reach data.
• Manage WTA communications, partner engagement, and resources, including shared inboxes, newsletters, toolkits, databases, and responses to general inquiries.
• Support data management, internal tracking systems, website updates, and provide limited administrative and data support for confiscations-related activities, including maintaining databases and supporting vetting or review committee meeting logistics.
• Provide administrative support to WTA working groups, advisory committees, and partner networks, including posting documents, administering surveys, maintaining governance records, and supporting virtual and in-person meetings and events.
• Assist with special projects, data compilation, basic reporting, conference and event support, and other clerical or programmatic duties as assigned.

Qualifications

Education and Experience

• High school diploma or GED required.
• BS/BA is preferred.
• Previous experience with zoos and aquariums or related organizations is a plus.

Skills and Abilities

• Strong organizational, time-management, and task-tracking skills in a fast-paced, multi-stakeholder environment
• Excellent written and verbal communication skills, including the ability to draft, edit, and proofread professional correspondence, reports, and outreach materials
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint) and online collaboration tools (e.g., SharePoint, Teams, Google Drive, or similar)
• Experience working with databases, shared drives, mailing lists, and content management systems
• Ability to manage multiple priorities, track deliverables, and meet deadlines across multiple projects
• Strong interpersonal skills and ability to work professionally with a wide range of partners, committees, and external stakeholders
• Ability to handle sensitive or confidential information with discretion and professionalism
• Ability to travel required.

The hiring range for this role is $40,560 - $45,630. AZA considers a candidate's previous experience, skills, education, and relevant qualifications, as well as internal consistency with salaries of current employees when making employment offers.

AZA offers a comprehensive benefits package, including but not limited to health insurance options, life and disability insurance, and a 401(k) retirement plan. To encourage work/life balance, AZA also offers a variety of paid time off plans including vacation, sick, and personal time; holidays; and parental leave. AZA also offers hybrid work schedules and flexible work weeks for eligible positions. We regularly review our benefits to ensure they remain competitive and responsive to employee feedback.

AZA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic. We use E-Verify to confirm the identity and employment eligibility of all new hires.