Program Assistant - WIC

Public Health Solutions, Inc.; New York (NY); Hybrid; USD 48,000 - 58,000; Full time

Benefits offered by this job

Hybrid Work Schedule

Generous Paid Time Off and Holidays

Medical, Dental and Vision

Flexible Spending Accounts and Commute

Company Paid Life Insurance and Disabi

403 (b) + employer matching ands

Job summary

Public Health Solutions, Inc. in Brooklyn, NY, is seeking a Program Assistant to support WIC center operations under the Center Manager. You will assist with outreach, participant screening, and nutrition-related activities.

The role emphasizes front-desk customer service, data entry, and coordination of immunization follow-up, inventory tracking, and scheduling. Hybrid work and comprehensive benefits are provided.

Qualifications

• High School Diploma or GED Certificate.
• One (1) year of full-time paid satisfactory WIC experience.
• Ability to communicate program rules and guidelines to WIC participants.
• Bilingual highly preferable.
• Demonstrates ability for working with the public.
• Demonstrated mastery of keyboarding and data entry techniques.
• Hybrid Work Schedule.
• Generous Paid Time Off and Holidays.
• An attractive and comprehensive benefits package including Medical, Dental and Vision.
• Flexible Spending Accounts and Commuter Benefits.
• Company Paid Life Insurance and Disability Coverage.
• 403 (b) + employer matching and discretionary company contributions.
• College Savings Plan.
• Ongoing training and continuous opportunities for professional growth and development.

Responsibilities

• Aids the Center Manager in outreach activities including physician visits, meetings with day care providers, and tabling at health fairs.
• Provides orientation sessions for new participants.
• Assists in anthropometric and hematologic trainings and assists with height, weight and blood measurements.
• Assists in screening medical referral forms or data and follows up on forms that are missing information or appear to have inaccurate information.
• Assists Nutritionists in immunization assessment and follow-up for children requiring documentation of adequate immunizations.
• Identifies and refers all high risk participants to Qualified Nutritionists.
• Assists nutrition staff in the development of nutrition education materials and food demonstrations.
• Knowledgeable about all center activities and appointment types.
• Learns and promotes best practices associated with the delivery of Participant Centered Nutrition Services (PCNS).
• Ensures efficient participant flow and high level of customer service at the WIC center.
• Tracks and monitors center inventory.
• Participates in all other activities that contribute to the efficient operation of the WIC Center.

Skills

Bilingual

Communication

Keyboarding

Data entry

Public interaction

Customer service

Education

High School Diploma or GED

Job description

Brooklyn, NY, US

3 days ago Requisition ID: 1702

Salary: $53,100.00 Annually

Company Overview

Health disparities among New Yorkers are large, persistent, and increasing. Public Health Solutions (PHS) exists to change that trajectory and support underserved New Yorkers and their families to achieve optimal health and build pathways to reach their potential. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing direct services to underserved families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. To learn more about our work, please visit healthsolutions.org.

Program Description

PHS’ Community Health and Nutrition Access Program helps New York residents obtain free or low-cost health insurance coverage, apply for the Supplemental Nutrition Assistance Program (SNAP, also known as Food Stamps), and through our WIC program, provides nutrition education sessions led by WIC nutritionists on healthy eating and physical activity, breastfeeding support, andeWICcards to purchase nutritious foods. Our staff members are culturally and linguistically competent and identify with the communities they serve. They help clients navigate through what can be a complicated and confusing application process, step by step. Each year, we help over 22,000 people apply for or renew free or low-cost health insurance coverage, 14,000 people to apply for SNAP, and 35,000 eligible pregnant and nursing women and children up to five years of age to enroll in the New York State WIC (Women Infants and Children) Program.

Summary of Position

Under the direct supervision of the Center Manager, the Program Assistant provides center and administrative support, conducts outreach to eligible WIC participants, screens WIC participants and participates in nutrition-related activities as appropriate.

Specifically, the Program Assistant will

• Aids the Center Manager in outreach activities including but not limited to physician visits, meetings with day care providers, and tabling at health fairs
• Provides orientation sessions for new participants
• Assists in anthropometric and hematologic trainings and assists with height, weight and blood measurements
• Assists in screening medical referral forms or data and follows up on forms that are missing information or appear to have inaccurate information
• Assists Nutritionists in immunization assessment and follow-up for children requiring documentation of adequate immunizations
• Identifies and refers all high risk participants to Qualified Nutritionists
• Assists nutrition staff in the development of nutrition education materials and food demonstrations
• Knowledgeable about all center activities and appointment types
• Learns and promotes best practices associated with the delivery of Participant Centered Nutrition Services (PCNS)
• Ensures efficient participant flow and high level of customer service at the WIC center
• Tracks and monitors center inventory
• Participates in all other activities that contribute to the efficient operation of the WIC Center

Qualification and Requirements

• High School Diploma or GED Certificate
• One (1) year of full-time paid satisfactory WIC experience
• Ability to communicate program rules and guidelines to WIC participants
• Bilingual highly preferable
• Demonstrates ability for working with the public
• Demonstrated mastery of keyboarding and data entry techniques
• Hybrid Work Schedule.
• Generous Paid Time Off and Holidays.
• An attractive and comprehensive benefits package including Medical, Dental and Vision.
• Flexible Spending Accounts and Commuter Benefits.
• Company Paid Life Insurance and Disability Coverage.
• 403 (b) + employer matching and discretionary company contributions.
• College Savings Plan.
• Ongoing training and continuous opportunities for professional growth and development.

At PHS, we place immense value on diversity within our teams, understanding that varied backgrounds and experiences significantly enhance our community and propel us toward our goals. If you find you don’t have experience in all the areas listed above, we still encourage you to apply and share your background and experiences in your application. We are eager to discover how your unique perspective can bring positive transformations to our team and help advance our mission of creating healthier, more equitable communities. We look forward to learning more about you.

PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans.

Benefits

• Hybrid Work Schedule.
• Generous Paid Time Off and Holidays.
• An attractive and comprehensive benefits package including Medical, Dental and Vision.
• Flexible Spending Accounts and Commuter Benefits.
• Company Paid Life Insurance and Disability Coverage.
• 403 (b) + employer matching and discretionary company contributions.
• College Savings Plan.
• Ongoing training and continuous opportunities for professional growth and development.

Schedule

• Monday 10am to 5:30pm
• Tuesday to Friday 8:30am to 4pm
• 35 hours per week