Program Assistant - Senior and Adult Services

Cornerstone OnDemand; Raleigh (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a dedicated team making a difference in the community as a Program Assistant. This role focuses on supporting Senior & Adult Services, ensuring clients are properly managed in the system, and assisting with various administrative tasks. You'll be part of an innovative agency committed to enhancing community health and human services. If you're passionate about helping others and thrive in a dynamic environment, this position offers an excellent opportunity for growth and impact. Embrace a fulfilling career with a supportive team that values your contributions.

Benefits

Flexible Work Schedules

Training and Development Opportunities

Employee Health Center Access

Qualifications

• One year of job-related experience required.
• Experience coordinating activities for a specific program.

Responsibilities

• Support Senior & Adult Services programs with various tasks.
• Communicate with SSA and assist with scheduling interviews.

Skills

Analytical Skills

Problem-Solving

Communication Skills

Data Management

Multi-tasking

Education

Associate's Degree

Associate Degree in Arts or Science

Tools

Computer Applications

Job description

What You'll Be Doing

Are you an Economic Services program assistant or administrative coordinator that is ready to use your knowledge, skills and abilities to make your impact to build a better team? We are currently seeking an experienced Economic Services professional to support Senior and Adult Services team. As our new Program Assistant, you will report directly to the Senior & Adult Services Manager. This position's primary focus is supporting Senior & Adult Services programs with tasks that include but are not limited to:

• Look up new clients in State Host on Demand, once monthly - to ensure they are getting keyed and in in the system.
• Random sample 5027s
• Liaison to communicate with SSA
• Complete 5027s for contract agency guardianship vendors
• Reconcile purchase card receipts in Advantage for all Adult Services purchase card receipts in Advantage for all Adult Services purchase card holders
• Maintain and order supplies for Adult Services and use purchase card to make the supply purchases
• Assist with various projects
• Assist with scheduling interviews
• Request CCN and SIS numbers

To find out more about the good work we do in the community, click on the link below.

https://www.wake.gov/departments-government/health-human-services/programs-assistance/senior-and-adult-services

Apply today to join #TeamWake!

About Our Team

Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs.

The Basics (Required Education and Experience)

• Associate's degree
• One year of job-related experience
• Equivalent education and experience are accepted

• Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• Associate Degree in Arts or Science
• One year of experience working within Economic Services as a program coordinator or program assistant
• Experience coordinating activities for a specific program
• Proficient at communication both verbal and written
• Proficient in using the computer and other types of applications

How Will We Know You're 'The One'?

• Strong analytical and creative problem-solving skills
• Ability to identify problems, determine possible solutions, and actively work to resolve the issues
• Ability to multi-task and prioritize assignments according to the needs of the agency
• Ability to manage data
• Excellent written and verbal communication skills - ability to convey information verbally to individuals or groups to ensure the message is understood
• Ability to listen and respond appropriately to information from others

About This Position

Location: HSC SwinburneRaleigh, NC 27609

Employment Type: Regular

Work Schedule: Mon - Fri 8:30 am - 5:15 pm

Hiring Range: 23.94 - 27.43

Market Range: 22.84 - 32.03

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 5/12/2025

What Makes Wake Great Equal Opportunity Statement Background Check Statement Emergency Service Worker Statement What Makes Wake Great

Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.