PROGRAM ASSISTANT - PACU (75% FTE, DAY SHIFTS)

University of Washington; Seattle (WA); On-site; USD 80,000 - 100,000; Part time

Job summary

An established industry player is seeking a dedicated Program Assistant to join their Post-Anesthesia Care Unit. This part-time role involves performing essential clerical duties, assisting patients with their needs, and ensuring a professional atmosphere. The ideal candidate will possess strong communication and organizational skills, contributing to a collaborative environment focused on exceptional patient care. Join a team committed to making a positive impact in the community and enjoy generous benefits while working in a supportive healthcare facility.

Benefits

Generous Benefits

Work/Life Programs

Qualifications

• 2 years of full-time clerical experience or equivalent education.
• Strong communication and organizational skills are essential.

Responsibilities

• Perform clerical duties such as scheduling appointments and answering calls.
• Assist patients with accessing hospital services and provide directions.

Skills

Clerical Skills

Communication Skills

Customer Service

Organizational Skills

Education

High School Graduation or Equivalent

Job description

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PROGRAM ASSISTANT - PACU (75% FTE, DAY SHIFTS)

Req #: 244954

Department: HARBORVIEW - POST-ANESTHESIA CARE UNIT

Job Location: Harborview Medical Center

Posting Date: 04/09/2025

Closing Info: Open Until Filled

Salary: 75% of $3,664 - $4,428 per month

Union Position: Yes

Shift: First Shift

Benefits: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.

The HARBORVIEW MEDICAL CENTER - POST ANESTHESIA CARE UNIT (PACU) has an outstanding opportunity for a PROGRAM ASSISTANT.

WORK SCHEDULE
• Part-Time / 30 hours per week
• Day Shift

POSITION HIGHLIGHTS
• Perform general clerical duties such as answering and screening telephone calls; processing mail and assembling and sending information to patients; monitoring supply inventory and ordering and stocking supplies; and maintain record of services ordered.
• Escort patients to various treatment areas.

PRIMARY RESPONSIBILITIES:
• Float between the ASU and PACU patient care area and the two Waiting Areas as needed for patient and family check-in as well as providing clerical duties as directed by the Charge RN or Management.
• Respond to patient questions and provide directions to specified areas such clinics, units, ancillary departments, support services, parking, and eating facilities.
• Assist patients in accessing hospital and community services by consulting and making referrals to appropriate resources.
• Ensure positive and professional first impression of the clinic while communicating pleasantly and in a manner that optimizes patient privacy.
• Schedule new, return, ancillary, and procedure appointments consistent with patient needs and scheduling guidelines.
• Obtain authorization and complete required documentation.
• Coordinate obtaining interpreters for patients.
• Arrange for patient transportation to outside facilities and coordinate patient transportation within facility.

REQUIRED POSITION QUALIFICATIONS:
High school graduation or equivalent AND two years of full-time clerical experience
OR
equivalent education/experience.

ABOUT HARBORVIEW MEDICAL CENTER
As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care.

Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.

Challenge. Collaboration. Compassion. Become part of our team. Join our mission to make life healthier for everyone in our community.

ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Find your place at Washington’s only integrated health system devoted to improving the health of all people.
Join our mission to make life healthier for everyone in our community.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [e-mail].

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.