Program Assistant - Public Service Admin (In-Person)

Georgia Department of Revenue; Thomasville (NC); On-site; USD 35,000 - 42,000; Full time

Job summary

Department of Behavioral Health and Developmental Disabilities in Thomasville, GA—State of Georgia—seeks a Program Assistant to perform a range of secretarial and clerical duties in support of a unit. Position requires strong data entry, filing, and customer-service abilities, with standard office equipment operations. Work is conducted under general supervision; the role is fully in person and follows a typical 8:00 a.m.

- 5:00 p.m. schedule, Monday through Friday.

Qualifications

• High school diploma/GED and two (2) years of general office or administrative experience.
• Four years of experience as a receptionist.
• Excellent customer service skills.
• Excellent skills managing confidential files.
• Ability to communicate and write clearly in English.
• Proficient with Microsoft Office.

Responsibilities

• Provide customer service to internal and external customers; answer calls and greet visitors to the Regional Field Office.
• Provide general clerical support including data entry/maintenance, copying/distributing documents and materials, maintaining record-keeping and filing systems.
• Provide education, instruction and assistance on available services, benefits, resources, and the application process to individuals or families seeking waiver or state funded services.
• Provide clerical support within assigned functional area (i.e., review of applications, processing consumer documents, scheduling with providers, etc.).
• Use independent judgment and initiative to perform administrative, clerical, and secretarial duties in support of I/DD programs or groups of employees.

Skills

Receptionist experience

Customer service

Confidential file handling

English communication

Education

High school diploma/GED

Tools

Microsoft Office

Job description

Department of Behavioral Health and Developmental Disabilities in Thomasville, GA—State of Georgia—seeks a Program Assistant to perform a range of secretarial and clerical duties in support of a unit. Position requires strong data entry, filing, and customer-service abilities, with standard office equipment operations. Work is conducted under general supervision; the role is fully in person and follows a typical 8:00 a.m.

- 5:00 p.m. schedule, Monday through Friday.