Program Assistant - EFNEP

North Carolina Agricultural & Technical State University

Greensboro (NC)

On-site

USD 35,000 - 40,000

Full time

2 days ago

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Benefits offered by this job

Vacation and sick leave

Health benefits

Paid holidays

TSERS retirement

Job summary

North Carolina A&T State University in Greensboro seeks an Administrative Support Specialist to provide program support for EFNEP, assist with classes, scheduling, invoicing, and data reporting. The role requires strong organizational skills and the ability to work with limited-resource youth and families.

You will interact with Extension staff, coordinate events, manage records, and contribute to marketing efforts while ensuring confidentiality and compliance with policies.

Qualifications

High School Diploma or equivalent with 1 year of related office experience.
Bachelor's degree in education or related field is preferred.
Experience with computers/internet based programs is desired.
Ability to work independently and in teams.

Responsibilities

Supports EFNEP program delivery and education activities.
Maintains calendars, schedules, and travel arrangements.
Handles inquiries via phone, email, and in person with professionalism.
Coordinates events, trainings, and dissemination of materials.
Prepares reports and manages data collection as required.

Skills

Customer service

Communication skills

Office software

Data entry

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

MS Office

Internet applications

Job description

Posting Details

Position/Classification Title: Administrative Support Spec
Classification Type: SHRA
Position required to work during periods of adverse weather or other emergencies: N - Not Mandatory
Minimum Experience/Education:
High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
Preferred Years Experience, Skills, Training, Education:
- Bachelor's degree in education or related field desired.
- Knowledge or experiences related to nutrition and/or family and consumer sciences.
- Experiences working with computers/internet based programs.
- Experience working with low income clients helpful.
- Ability to work both independently and as a team member.
Required License or Certification: N/A

Position Overview

This position will be located in the Guilford County Extension Center. A Valid N.C. drivers is required. Provides specialized program support and technical skills to Extension Associates and Agents developing and delivering education through EFNEP, the Expanded Food and Nutrition Education Program. This position teaches classes using the EFNEP curriculum for the majority of the average weekly work hours. Consistent with the philosophy, policy and overall mission, goals and educational objectives of Cooperative Extension at N.C. A&T State University, EFNEP is a federally funded educational program which strives to improve the health of limited resource youth and families with young children through practical lessons in nutrition. Tasks include instruction, providing knowledgeable and focused customer service, marketing, event scheduling, expense reporting, and instructional assistance. Renewal of the position is contingent on the availability of funds.

Key Responsibilities and Related Competencies

Knowledge - Program

Applies knowledge of EFNEP's mission and services to provide education on the principles of nutrition and diet, food safety, and physical activity to eligible participants.
Uses in-depth understanding of EFNEP goals and policies to recruit and enroll youth in the program, involve community volunteers in leadership roles, market the program to target audiences, collaborate with extension staff and local agencies, assist with the securing of program resources, and submit required reports.
Coordinates opportunities for limited resource school-age youth to incorporate more movement and activity into a weekly schedule, and be involved in hands-on food preparation.
Works along with the EFNEP Coordinator and the 4-H Agent and Family and Consumer Science Agent to meet the needs of the county as identified by the local advisory council.
Assists in lesson plan development using resources provided by EFNEP Coordinator agents and associates.
Creates additional materials as approved by the EFNEP Coordinator , Family and Consumer Science Agent and/or 4-H Agent.
Assists in delivering curricula through regular group activities and collecting required data from participating youth and volunteers.
Attends trainings and meetings as designated by County Extension Director, EFNEP Coordinator, Extension Associate, and/or state staff.
Utilizes knowledge of federal, state and local policies and procedures and maintains participant confidentiality.

Verbal Communication

Teaches the Expanded Food and Nutrition Education Program (EFNEP) curriculum to limited resource adults, pregnant & parenting teens.
Responds to inquiries from the general public by telephone, e-mail and in person, regarding programs, related program services and upcoming events.
Welcomes and registers participants via email or hardcopy, collecting fees and processing accurately.
Events may include workshops, conferences, production meetings, field days, classes, achievement programs and advisory committee meetings. Coordinates with county Extension staff to provide participants with additional educational opportunities.
Coordinates with collaborating agencies to provide opportunities to teach on-site, in group settings and to access additional program resources.
Supports and interacts with county advisory groups in programming for the target audience.
Informs 4-H Agent of group formation and volunteer involvement.
Recruits and trains volunteers in the day-to-day program delivery to extend the ability to reach eligible participants.
Receives telephone calls and visitors; gives out detailed information regarding program activities; refers caller to appropriate program area or personnel.

Problem Solving

Searches for research-based information relative to assignments or programs using online reference libraries, internet searches, office files and reference manuals.
Researches, collects, and integrates data from various sources, including the development and writing of reports.
Serves as an information source and problem solver for program policies and processes.

Information/Records Administration

Maintains calendar, meeting schedules and makes travel arrangements as needed.
Compiles and summarizes data from well-established sources; prepares and completes a variety of monthly, quarterly and annual reports.
Reviews and verifies records and reports to insure required information is complete and accurate.
Coordinates the logistics of program or training events including room or facility requirements and set up.
Coordinates obtaining information for monthly bulletins, holiday flyers and other distribution outlets.
May participate in preparation of annual budget development and submission by organizing collection of information, assisting agents with computer input, briefing to management, and subsequent revisions.

Written Communication

Reviews incoming email to keep informed on status of matters being handled; forward email to appropriate staff, handles routine email correspondence, and independently prepares appropriate replies.
Researches, collects, and integrates data from various sources, including the development and writing of reports.

Office Technology

Utilizes computerized equipment and various word processing, spreadsheet, and/or file maintenance programs to enter, store and retrieve information as requested or otherwise required.
Types materials from typed or handwritten copy using a variety of complicated formats for preparing correspondence, reports and manuscripts, with responsibility for accuracy of spelling, punctuation, format and grammar.
Performs specialized marketing work in creating newsletters, maintaining websites and social media pages.
Sends public service announcements using a variety of media regarding upcoming classes. Maintains a program library of marketing collateral.

Position Information

Working Title: Program Assistant - EFNEP
Competency Level: Journey
Position Number: 009606
Recruitment Range: $34,602-$39,854
FLSA: Non-Exempt
Appointment Type: Time Limited - Full-time
FTE: 40 hours/week, 12 months
Organizational Division: Cooperative Extension
Organizational Location: College of Ag & Environ Sciences
Organizational Unit: Regional Programs

Posting Detail Information

Posting Number: SHRA3295
Open Date: 11/09/2026
Close Date: 12/01/2026

Benefits and Equal-Opportunity Statement

North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affffirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.