Program Assistant - 2

Ampcus; San Diego (CA); Remote; USD 35,000 - 50,000; Full time

Job summary

A leading company in San Diego is seeking a contractor for a high-volume data entry role. Candidates should have a high school diploma and relevant experience in data entry, customer service, or call center roles. The position requires good communication skills and the ability to work remotely, with opportunities for contract extension based on work volume.

Benefits

Laptops provided

Work remotely

Qualifications

• 1-2 years of data entry, customer service, or call center experience preferred.
• Must be computer literate with strong planning and organizational skills.
• Experience in accounting and filing systems desired.

Responsibilities

• Identify customer issues and provide solutions, communicate politely and professionally.
• Use client systems to document all customer correspondence.
• Provide customer service and perform data entry tasks.

Skills

Data Entry

Customer Service

Problem-solving

Communication

Organizational Skills

Education

High school diploma

Tools

Excel

Database Management

Job description

Hello Suppliers -

The Manager has a backfill and needs another contractor to assist with completing the work. The contract could be extended, depending on work volume. This is a high-volume application processing role, where the team processes billing applications within a month and completes transfer applications.

Candidates should be self-motivated and able to work remotely (% remote). They must be comfortable with basic data entry and repetitive tasks. Laptops will be provided.

Qualifications :

• High school diploma; 1-2 years of data entry, customer service, or call center experience preferred, especially with San Diego’s top employers.
• Experience in accounting, record keeping, filing systems, Excel, and database management. Must be computer literate with strong planning and organizational skills.

Responsibilities :

• Identify customer issues and provide solutions, communicate politely and professionally, respond to requests via email, and perform data entry.
• Use client systems to document all customer correspondence.
• Provide customer service, utilize computer/data entry skills, problem-solving, decision-making, and excellent written communication.
• Communicate program information verbally and in writing to colleagues, vendors, and customers.