Program Assistant 2

State of Iowa - Executive Branch; Des Moines (IA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health, Dental, and Vision Coverage

Paid Time Off

Retirement Plans

Flexible Spending Accounts

Life insurance & long-term disability

Employee Assistance Program

Employee Discounts

Job summary

The Iowa Department of Health and Human Services seeks a detail-oriented professional to coordinate licensing, regulatory compliance, and Certificate of Need activities.

The successful candidate will administer licensing processes, oversee the Juvenile Detention Center licensing program, coordinate the Certificate of Need program, and work with governmental agencies, regulated entities, health care providers, and other stakeholders.

Qualifications

• Bachelor's degree in any field or equivalent experience.
• At least 1 year of full-time administrative support experience or technical support work.
• Experience in regulatory settings or government agency context is desirable.

Responsibilities

• Review licensing applications and ensure completeness and compliance.
• Process licensing actions within established timeframes.
• Maintain licensing records and document licensing decisions.
• Provide clear information to providers and public regarding licensing rules.
• Coordinate licensing activities across programs.

Skills

Analytical thinking

Regulatory interpretation

Communication skills

Detail orientation

Education

Bachelor's degree

Experience in administrative support

Public sector experience

Job description

Job Description

The Iowa Department of Health and Human Services is seeking a detail-oriented professional to coordinate licensing, regulatory compliance, and Certificate of Need activities. The successful candidate will administer licensing processes, oversee the Juvenile Detention Center licensing program, coordinate the Certificate of Need program, and work with governmental agencies, regulated entities, health care providers, and other stakeholders. This position is well suited for someone who is organized, analytical, comfortable interpreting regulatory requirements, and able to communicate complex information clearly.

Licensing Administration

What You Will Do

• Review licensing applications, renewals, amendments, and supporting documentation for completeness and compliance with applicable requirements.
• Process licensing actions accurately and within established timeframes.
• Maintain official licensing records and ensure that licensing decisions and related activities are appropriately documented.
• Provide clear written and verbal information to providers, stakeholders, and members of the public regarding licensing statutes, administrative rules, policies, procedures, and requirements.
• Coordinate licensing activities and regulatory communications across programs.

Juvenile Detention Center Licensing

• Provide oversight and coordination for the Juvenile Detention Center licensing program.
• Review licensing and inspection reports to determine compliance with regulatory requirements.
• Respond to licensing and regulatory questions from facilities, partner agencies, and other stakeholders.
• Research state and national licensing trends, regulatory requirements, and leading practices.
• Develop and revise administrative rules, policies, procedures, standards, and guidance materials.
• Monitor the implementation of licensing requirements and recommend program improvements.

Certificate Of Need Program

• Administer and coordinate the Certificate of Need program.
• Manage application reviews and associated regulatory compliance activities.
• Conduct research and analysis related to Certificate of Need requirements and health care service planning.
• Coordinate communication among applicants, health care providers, attorneys, consultants, stakeholders, and agency leadership.
• Prepare reports, recommendations, correspondence, and supporting documentation.
• Monitor program activities for compliance with applicable statutes, administrative rules, policies, and procedures.

Compliance, Policy, And Program Support

• Research and analyze regulatory programs, operational standards, and compliance processes.
• Recommend improvements that increase program consistency, effectiveness, and accountability.
• Maintain licensing and compliance information in applicable data systems.
• Prepare reports and other materials that support program oversight and leadership decision-making.

Benefits

Working for the State of Iowa comes with its perks. In addition to a competitive salary, you'll enjoy a comprehensive benefits package designed to support your well-being and professional growth.

• Health, Dental, and Vision Coverage: Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage!
• Paid Time Off: Take time to recharge with paid time off, including vacation (96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).
• Retirement Plans: Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month).
• Flexible Spending Accounts: Take advantage of flexible spending accounts for medical and dependent care expenses.
• Insurance Coverage: Benefit from life insurance and free long-term disability insurance for added peace of mind.
• Employee Assistance Program: Access resources and support through our Employee Assistance Program for personal and professional challenges.
• Employee Discount Programs: Enjoy discounts on a variety of goods and services through our employee discount programs.

Background Checks

Applicants will be required to complete a background check to be considered for this position.

The State of Iowa is an EEO/AA Employer

HHS values those with "lived experience" and encourages adults who were fostered as youth, foster parents, and/or parents who were in the DHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired - Relay Iowa 1-800-735-2942 TDD).

E-Verify and Right to Work

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov.

All work performed on behalf of Iowa Health and Human Services must occur in the State of Iowa.

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

• Graduation from an accredited four-year college or university with a bachelor's degree in any field, and experience equal to one year of full-time administrative support (e.g., screening visitors and callers; opening/distributing mail, typing/proofing documents, letters, and reports; organizing files; scheduling meetings/appointments; arranging travel; processing travel claims; ordering supplies/equipment) or technical support work (e.g., determining budget, personnel, and equipment needs; compiling/evaluating statistical, historical, economic, business, financial or technical program data; interpreting or securing compliance with laws, rules and regulations; reviewing operating records/reports and evaluating their effectiveness).
• A total of five years of education and/or full-time experience (as described in number one) where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience.
• Current, continuous experience in the state executive branch that includes experience equal to 12 months of full-time work as a Program Assistant 1.