Program Assistant

tsainternal; St. Louis (MO); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Residency in-house

Medical coverage

Dental coverage

Vision coverage

Hearing coverage

Life insurance (voluntary)

Pension plan

403(b) retirement savings plan

Vacation/sick/personal days

Paid holidays

Employee discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Adult Rehabilitation Center in St. Louis, MO is seeking a Resident Manager to oversee the residential program and maintain program integrity. You will supervise staff, ensure compliance, and support beneficiaries on their recovery journeys in a demanding, mission-driven environment.

Responsibilities include enforcing rules, conducting orientations, leading meetings, and coordinating beneficiary activities with a focus on safety and program fidelity.

Qualifications

• High school diploma or equivalent required.
• Prior managerial experience preferred.
• Valid driver's license required.
• Ability to interpret technical instructions.
• Strong communication and reporting abilities.

Responsibilities

• Enforce house rules and maintain center security.
• Conduct beneficiary orientations including facility tours.
• Lead weekly house meetings; supervise medication calls and documentation.
• Respond to beneficiary inquiries and emergencies; complete incident reports.

Skills

Analytical skills

Communication skills

Problem solving

Interpersonal skills

Conflict resolution

Education

High School Diploma or Equivalent

Valid Driver's License

Job description

Resident Manager

Location: St. Louis, MO

Pay: $18.00 per hour

Job Type: Full-time

Schedule: 40 hours per week, including evenings, weekends, and holidays as scheduled

Benefits: Convenience in-house residency at the St. Louis ARC. Medical, dental, vision and hearing coverage, voluntarily life insurance, pension plan, 403(b) retirement savings plan, vacation/sick/personal days, paid holidays

About the Role

At The Salvation Army Thrift Adult Rehabilitation Center, your work helps turn lives around with funding for programs that support people in our community. You'll be responsible for maintaining the integrity, philosophy, and standards of our effective rehabilitation program. This role is crucial in ensuring program compliance while supporting our beneficiaries' recovery journey.

What You’ll Do

Program Management

• Enforce house rules and maintain overall center security
• Conduct new beneficiary orientations including facility tours
• Lead weekly house meetings
• Supervise medication calls and ensure proper documentation
• Respond to beneficiary inquiries and emergencies
• Complete incident reports and Safe From Harm documentation
• Conduct regular bed checks

Beneficiary Support

• Implement and coordinate leisure time activities
• Provide safe transportation when needed
• Assist in resolving beneficiary problems
• Train and supervise work therapy assignments
• Assess and refer spiritual needs to Chaplain/Administrator
• Administer drug and alcohol screening tests as required

Administrative Duties

• Maintain daily reports and electronic data entries
• Document program violations and incidents
• Participate in professional development training
• Support center policies and procedures
• Monitor and ensure program compliance

Why Join Us

• Mission-driven work that supports programs in your community
• On-the-job training
• Team-oriented environment
• Employee Discount, Employee Assistance Program, and more!

What You Need

Required

Education & Experience

• High School Diploma or Equivalent
• Previous managerial experience preferred
• Valid Driver's License with ability to qualify for Salvation Army insurance

Skills & Abilities

• Strong analytical and problem-solving capabilities
• Excellent communication and presentation skills
• Ability to interpret technical instructions
• Basic mathematical and reporting abilities
• Strong interpersonal and conflict resolution skills

Physical Requirements

• Manual dexterity for computer work
• Ability to lift/move up to 20 pounds
• Clear speaking, hearing, and vision abilities

Work Environment

• Residential institutional setting
• Quiet to moderate noise level
• Some warehouse/store exposure

The Salvation Army is an equal opportunity employer. Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.