Program Assistant

Palomar Health; Poway (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

Palomar Health is seeking an administrative professional to support the Women’s Center, ensuring confidentiality and discretion in all matters.

Responsibilities include clerical tasks, scheduling, patient registration, data collection for billing, and general office support for management staff.

Qualifications

• High School Diploma or equivalent with related administrative experience.
• Advanced training in administration or business management preferred.
• 1 year breast center/healthcare related office experience preferred.

Responsibilities

• Answer phones and relay messages accurately.
• Maintain department calendar and scheduling systems.
• Handle registration and admission of patients and billing data collection.
• Maintain department files, logs, and reminders.
• Assist visitors and adhere to Palomar Health standards.

Skills

Confidentiality

Discretion

Phone handling

Calendar management

Office administration

Education

High School Diploma

Administration training

Tools

MS Windows

Excel

Access

Word

PowerPoint

Email

Job description

Department: General Women's Services Union: Shift: 8-hour Shift - Day (United States of America) Hours Per Pay Period: 80

Job Description

• Perform key administrative duties in support of the Women’s Center ensuring confidentiality and displaying discretion in all matters.
• Perform advanced clerical and secretarial duties for support of center and in addition, handles clerical tasks to assist management staff in performance of their tasks.
• Answer phones; take and deliver accurate messages, oversees incoming and outgoing mail, maintain inventory of office and clinical supplies.
• Maintain and update department calendar and computer which includes major meetings, deadlines and management staff schedules.
• Assist visitors and adheres to the Standards of Behavior established by Palomar Health.
• Distribute files, documents, forms, and other materials as requested.
• Maintain files, schedules, logs and reminders to ensure accurate and up-to-date department information.
• Keep accurate department files.
• Maintain department computer scheduling system.
• Follow up on physician requests for information.
• Keeps Service Line Administrator/Project Manager informed of oerations issues.
• Responsible for registration and admission of patients.
• Oversees collection of patient and insurance data for billing of services and manages and assembles all data and documents required for accurate billing.
• Responsible for providing cash control support for the organization including petty cash box and safe.
• Possesses a thorough knowledge of compliance rules and regulations.
• Speak and read English at a level that is sufficient to satisfactorily perform the essential functions of the position.
• Knowledge of standard office equipment (i.e., calculator, fax, photocopier) and personal computer and computer software skills (i.e., MS Windows, Excel, Access, Word, PowerPoint, internet, email).
• Windows computer skills including proficient use of keyboarding, use of mouse or keys for functions such as selecting items, use of drop-down menus, scroll bars, opening folders, copying and similar operations required upon employment or within the 1st two weeks of employment to perform the essential functions of the job.
• Performs other duties as assigned.
• Follows Palomar Health rules, policies, procedures, applicable laws and standards.
• Carries out the mission, vision, and quality commitment of Palomar Health.

Job Requirements

• Minimum Education: High School Diploma and/or combination of education and experience
• Preferred Education: Advanced training in administration or business management
• Minimum Experience: 1 year breast center office experience 1 year healthcare related office experience
• Preferred Experience: 3 - 5 years related
• Bilingual - Spanish
• Required License: Valid Driver's License
• Preferred License: Not Applicable
• Required Certification: Not Applicable
• Preferred Certification: Not Applicable

We are an equal opportunity employer and do not discriminate against applicants or employees based on race, color, gender, religion, creed, national origin, ancestry, age, disability, sexual orientation, marital status or any other characteristic protected by law.

Palomar Health invites you to be part of our healthcare team, where we offer extraordinary opportunities for both clinical and non-clinical positions. As a leading healthcare system, we are committed to providing world-class care to our community. When you join our team, you'll have access to our exceptional training programs designed to help you excel in your role and grow your career.