Program Assistant

The Salvation Army USA Central Territory; Milwaukee (WI); In loco; USD 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, vision coverage

403(b) retirement savings plan

Paid time off (personal days)

Descrizione del lavoro

The Salvation Army USA Central Territory is seeking a Program Assistant On Duty at the Adult Rehabilitation Center in Milwaukee to help maintain safety, structure, and smooth operation of the program during assigned shifts while supporting beneficiaries and maintaining program standards.

Responsibilities include conducting rounds, monitoring activities, assisting with intake, documentation, and transportation, and supporting program activities.

Competenze

• Ability to maintain safety, security, and organization within a residential program environment.
• Reliable attendance and punctuality.
• Strong communication and interpersonal skills.
• Ability to respond effectively in emergency or high-pressure situations.
• Basic math and computer skills, including data entry and reporting.
• Ability to follow policies, procedures, and program guidelines.
• Ability to work a flexible schedule, including evenings, weekends, overnight shifts, and holidays.
• Ability to stand, walk, and complete facility rounds during shift.
• Ability to lift up to 20 lbs regularly and assist with up to 50 lbs occasionally.

Mansioni

• Maintain a safe, secure, and orderly environment within the facility.
• Monitor beneficiary activity, movement, and adherence to program rules and schedules.
• Conduct facility rounds, bed checks, and building walkthroughs.
• Respond to incidents and complete required reports and documentation.
• Assist with beneficiary orientation, guidance, and general support.
• Lead house meetings and communicate program expectations and updates.
• Support intake processes, including assessments when needed.
• Oversee medication call procedures and ensure proper documentation.
• Administer required testing (e.g., breathalyzer or urinalysis) as needed.
• Supervise beneficiaries assigned to work therapy tasks and provide guidance.
• Provide transportation for beneficiaries when assigned, following safety guidelines.
• Complete daily reports and accurately document program activities and incidents.
• Support recreational and program activities when scheduled.

Conoscenze

Safety awareness

Communication skills

Punctuality

Calm under pressure

Teamwork

Formazione

High school diploma or equivalent

Strumenti

Microsoft Teams

Microsoft Word

Microsoft Excel

Data entry

Descrizione del lavoro

Schedule:Flexible schedule including evenings, weekends, overnight shifts, and holidays as needed

Insurance & Financial

• Comprehensive medical, dental, vision, and hearing coverage
• Voluntary life insurance
• Competitive pension plan
• 403(b) retirement savings plan (immediate eligibility)

Paid Time Off

• Personal days

About the Role

At The Salvation Army Adult Rehabilitation Center, your work helps support individuals on their journey to recovery. As a Program Assistant On Duty, you will help ensure the safety, structure, and smooth operation of the program during assigned shifts while supporting beneficiaries and maintaining program standards.

What You’ll Do

• Maintain a safe, secure, and orderly environment within the facility
• Monitor beneficiary activity, movement, and adherence to program rules and schedules
• Conduct facility rounds, bed checks, and building walkthroughs
• Respond to incidents and complete required reports and documentation
• Assist with beneficiary orientation, guidance, and general support
• Lead house meetings and communicate program expectations and updates
• Support intake processes, including assessments when needed
• Oversee medication call procedures and ensure proper documentation
• Administer required testing (e.g., breathalyzer or urinalysis) as needed
• Supervise beneficiaries assigned to work therapy tasks and provide guidance
• Provide transportation for beneficiaries when assigned, following safety guidelines
• Complete daily reports and accurately document program activities and incidents
• Support recreational and program activities when scheduled

Training Provided

• Paid training on program policies, procedures, and safety protocols
• Ongoing coaching and support from leadership
• Opportunity to build experience in human services and program operations

Why Join Us

• Mission-driven work that supports recovery and community impact
• Opportunity to make a meaningful difference in people’s lives
• Supportive, team-oriented environment
• Employee Assistance Program and additional benefits

Additional Information

What You’ll Need

Required

• Ability to maintain safety, security, and organization within a residential program environment
• Reliable attendance and punctuality
• Strong communication and interpersonal skills
• Ability to remain calm and respond effectively in emergency or high-pressure situations
• Basic math and computer skills, including data entry and reporting
• Ability to follow policies, procedures, and program guidelines
• Ability to work a flexible schedule, including evenings, weekends, overnight shifts, and holidays
• Ability to stand, walk, and complete facility rounds throughout the shift
• Ability to bend, reach, climb stairs, and perform physical tasks as needed
• Ability to lift up to 20 lbs regularly and assist with up to 50 lbs occasionally
• Valid Driver’s License with ability to drive on behalf of The Salvation Army per policy
• High school diploma or equivalent

Preferred

• Previous experience in residential programs, social services, customer service, or security
• Experience working with individuals in recovery or structured program environments
• Experience with reporting systems, Microsoft Teams, Word, or Excel

The Salvation Army is an equal opportunity employer.

Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.