Program Assistant

Focus on Renewal; McKees Rocks (Allegheny County); On-site; USD 30,000 - 38,000; Full time

Job summary

Focus on Renewal seeks a Program Assistant for the McKees Rocks Family Center. The role is the first point of contact for families, providing a welcoming presence while supporting staff with daily administrative tasks and program activities.

You will assist with engagement events, data entry, and coordination of resources, maintaining confidentiality and partnering with DHS, Allegheny County, and program staff.

Qualifications

• Demonstrated interpersonal and written/oral communication abilities.
• Strong organizational skills and attention to detail.
• Proficiency with Google Apps and basic computer tasks.

Responsibilities

• Enroll families in Positive Parenting programs and support engagement activities.
• Build relationships with families and community partners.
• Enter data into required systems and prepare reports as needed.
• Answer phones and greet visitors with professionalism and respect.
• Attend staff meetings and trainings related to the position.

Skills

Interpersonal skills

Organizational skills

Written and verbal communication

Education

High School Diploma or GED

Tools

Google Apps

Job description

About Focus on Renewal:

The Focus On Renewal Sto-Rox Neighborhood Corporation (FOR) was founded in 1969. FOR founders led a group of mobilized citizens and community activists to create an umbrella organization for much needed social services now ranging from food security, nutrition, early-childhood education, support groups, crime prevention and mental health services. Also included are arts programs for all ages and access to the Sto-Rox Public Library.

About the Department:

Positive Parenting McKees Rocks Family Center is designed to provide support to the families we serve. We provide service through two sites in the Sto-Rox community.

Family Centers are based on the philosophy that the most effective way to ensure the healthy development and growth of small children is by supporting the families and communities in which they live.

Family Centers not only represent a place where parents can come together to share, support each other, or learn about and benefit from their community’s resources but they also represent a community process – a new way of doing business. All segments of the community come together as partners and begin the process of identifying and achieving mutual goals and objectives.

About the Position:

Summary

The Program Assistant is often the first contact to the McKees Rocks Family Center and must be engaging with families and community members in positive ways while helping them feel welcomed. The program assistant will support the program staff with daily administrative tasks as assigned.

Essential Job Responsibilities

• Enroll Families for Positive Parenting Family Support
• Build relationships with families and community partners/stakeholders
• Assist with engagement activities/programs
• Assist with special events and celebrations with families
• Complete all data requirements as dictated in contract with Allegheny County and the Positive Parenting Program
• Answering phones, greeting families and community members with respect and dignity
• Assist with Diaper Bank, Year of Cheer, Beverly’s Birthdays and Hello Baby distribution
• Facilitate access to community resources
• Entering information into the DHS County SYNERGY system in a timely manner
• Follow-Up with staff to obtain accurate and timely information.
• Maintain confidentiality of ALL program participants.
• Maintain files and generate reports as required.
• Complete all data requirements as dictated in contract with DHS & MRFC .
• Assist in keeping program space welcoming
• Attend staff meetings & required trainings relevant to position

Additional Job Responsibilities

• Other duties as assigned.

Requirements

Required Qualifications

• High School Diploma or GED
• Strong interpersonal, organizational, written and oral communication skills
• Strong computer skills
• Proficient with Google Apps
• Must be able to obtain valid Act 33/34 and FBI Clearances

Preferred Qualifications

• Ability to work independently and complete tasks in an organized and timely manner
• Ability to work well as part of a service team
• Able to work respectfully with diverse populations