Program Assistant

Town Square; Austin (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Town Square is seeking support staff to assist seniors in daily activities, meals, and planning engaging programs. This role emphasizes warm communication, teamwork, and a safe, welcoming environment for residents and their families.

Responsibilities include facilitating activities, serving meals, and helping with mobility and daily tasks while maintaining high standards of cleanliness and care. A flexible schedule and prior senior-care exposure are preferred.

Qualifications

• High school diploma or GED required.
• Strong communication and interpersonal skills essential.
• Preferred prior experience with seniors or adults with special needs.
• Flexible schedule and ability to adapt to changing activities.
• Ability to assist with meals, transport, and lifting up to 50 pounds.

Responsibilities

• Actively present Town Square member activities and support participation.
• Plan and facilitate daily, weekly, and monthly activities to encourage socialization, stimulation, and recreation.
• Serve meals and snacks; assist members with cutting food and table care.
• Assist with setup, cleanup, and care during activities and meals.
• Maintain a clean, welcoming environment and assist with storefronts and furniture care.
• Communicate positively with members, families, and staff; participate in meetings and training.
• Comply with policies, safety, and regulatory standards; assist with transfers as needed.

Skills

Strong communication

Interpersonal skills

Flexible schedule

Experience with seniors

Education

High school diploma or GED

Job description

REPORTS TO:Activity Director / Center Director

RESPONSIBILITIES

Included but not limited to:

• Actively present Town Square member activities and support and encourage member participation
• In cooperation with Activity Director, plan and facilitate daily, weekly, and monthly activities to encourage socialization, stimulation, and recreation
• Serve meals and snacks; assist members requiring help with cutting food, clear tables, and all other functions related to meals
• Participate in preparation of member activities as requested
• Actively contribute to creating and maintaining a clean, orderly, bright, and welcoming environment
• Ensure storefronts and furniture are cleaned, sanitized, and organized at end of day per current Town Square closing protocols
• Communicate in a positive, courteous, and professional manner with members and their families, co-workers, referral agencies, and the community at large
• Participate in staff meetings and educational trainings as required; actively collaborate with all team members, providing feedback and recommendations for enhancing the member experience and achieving overall goals and objectives
• Comply with company policies and procedures and safety and regulatory laws and standards
• Assist with transition and transport, if required, to and from all activities, meals, and restroom breaks
• Report any concerns or observations of change of status in members
• Assist with any and all cleaning responsibilities, including but not limited to storefronts and kitchen. This includes rotational assignments for periodic vacuuming, dusting, and window cleaning
• Assure all Town Square property—furniture, equipment, supplies, and resources are well maintained

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.

Requirements

• High school diploma or GED
• Strong communication and interpersonal skills
• Preferred prior experience working seniors and/or adults with special needs
• Able to work a flexible schedule
• Able to bend, pull, push, squat, turn, transfer, and lift 50 pounds; able to stand for an extended period while providing physical assistance to members
• Successful results of background check, and where applicable, additional state specific regulatory requirements