Program and Operations Manager, Ethical and Applied AI Hub

Fordham University; New York (NY); Hybrid; USD 85,000 - 100,000; Full time

Job summary

Fordham University’s Gabelli School of Business Undergraduate in Lincoln Center is seeking a Program and Operations Manager for the Ethical and Applied AI Hub. The role oversees day-to-day operations, events, partnerships, budgets, and governance support, collaborating with Hub leadership and faculty.

The position combines operations management with AI/program delivery, requiring strong organizational and cross‑functional coordination skills in a university setting.

Qualifications

• Bachelor’s degree required.
• Minimum of 3 years of program coordination, operations, or event management experience, including experience supporting AI, technology skills development, applied research, or technology adoption programs.

Responsibilities

• Ensures smooth day-to-day operations of the Hub, including managing contractors and other team members as needed.
• Plans and executes the Hub’s calendar of events, including convenings and executive roundtables on responsible AI governance, workforce credentialing and upskilling workshops, interdisciplinary research showcases, and startup programming.
• Administers intake for affiliates and partners, coordinates vetting with leadership, maintains affiliate web profiles and rosters, and supports communications and governance materials.
• Serves as day-to-day point of contact for participants and partner organizations, coordinating delivery of technology skill-development programs and applied AI initiatives.
• Tracks budgets, processes invoices and reimbursements, maintains spending records, and supports reporting for public funding with data dashboards.
• Maintains Hub webpages, drafts newsletters and event announcements, and assembles materials for funders and partners.

Education

Bachelor’s degree

Job description

About Fordham

Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom.

Position Details

Position Information

Position Information

About Fordham

Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom.

The University offers a comprehensive benefits package that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long-term disability; employee assistance program ( EAP ); tuition remission; and generous time off.

Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.

Title of Position

Program and Operations Manager, Ethical and Applied AI Hub

Position Number

A11335

FLSA

Exempt

Scheduled Hours Per Week

35

Department

Gabelli School of Business Undergraduate

Campus

Lincoln Center

Work Arrangement

Hybrid

Hybrid Policy

Please review the Hybrid Policy at www.fordham.edu/hybridpolicy.

Position Summary

Reporting to the Executive Director, Ethical and Applied AI Hub, the Program and Operations Manager serves as the operational backbone of the Ethical and Applied AI Hub.

The role runs the systems that make the Hub work day-to-day: events and convenings, community programming logistics, partner and affiliate rosters, budget and grant administration, communications logistics, and support for the Hub’s governance and reporting cycles.

This position helps build a signature university initiative from the ground up, turning ambitious plans into reliably executed programs. The role also works daily with Hub leadership, AI Hub Fellows, community partners, CoLab (co)chairs, faculty and student affiliates, and partner staff across Fordham’s schools and administrative units.

Essential Functions

• Ensures smooth day-to-day operations of the Hub, including managing contractors and other team members as needed. Schedules and supports meetings of the Hub’s leadership, advisory, and steering structures; prepares agendas and maintains minutes and action-item tracking.
• Plans and executes the Hub’s calendar of events, including but not limited to convenings and executive roundtables on responsible AI governance; workforce credentialing and upskilling workshops; interdisciplinary, problem-based research and discovery showcases and startup programming; community and small‑business training sessions and K‑12 educator programs; CoLab convenings, and annual Hub summits. Oversees space, technology, catering, vendor management, speaker and attendee logistics, registration, promotion, and evaluation. Maintains the Hub’s master calendar of events and programs.
• Administers the Hub’s affiliated partner, faculty, fellow, and student intake: processes applications, coordinates vetting with the Executive Director, University leadership, and CoLab (co)chairs; creates and maintains affiliate web profiles and rosters; manages affiliate and CoLab mailing lists and communication channels. Supports program partners and CoLab (co)chairs with meeting scheduling, materials preparation, impact tracking, and annual reviews and outcomes reporting.
• Serves as the Hub’s day-to-day point of contact for participants and partner organizations in pillar programming outside the CoLab structure, including workforce and credentialing partners (e.g., Coursera), applied‑research and startup collaborators, community organizations, chambers of commerce, and governance and policy contacts. Works with the Executive Director, faculty, AI Hub Fellows, and technical partners to coordinate delivery of technology skill‑development programs and applied AI initiatives. Coordinates logistics for assessments, workshops, and consultations across pillars, and collects participation data to support pillar‑level outcome and impact reporting.
• Tracks Hub and CoLab budgets, processes invoices and reimbursements, and maintains spending records. Supports compliance and reporting for the Hub’s public funding from New York State and NYCEDC by gathering program data, maintaining metrics dashboards (enrollments, completions, participants, community reach, partner engagements), and preparing reporting drafts for the Executive Director.
• In coordination with University and Gabelli School communications teams, maintains the Hub’s webpages, drafts newsletters and event announcements, keeps program and people content current, and assembles materials, including but not limited to slides, one‑pagers, photos, and program summaries tailored to funder, partner, and campus audiences.

Essential Functions Note

This list is not intended to be an exhaustive list.

The University may assign additional related duties as necessary.

Management Responsibilities

Not responsible for supervision or oversight of others.

Required Qualifications: Education and Experience

Bachelor’s degree.

Minimum of 3 years of program coordination, operations, or event management experience, including experience supporting AI, technology skills development, applied research, or technology adoption programs.

Required Qualifications: Knowledge and Skills

Demonstrated success in planning and executing events and managing multiple concurrent projects with strong attention to detail.

Working knowledge of AI and emerging technology applications relevant to workforce development, research, or organizational adoption, and the ability to coordinate effectively with technical experts and communicate with nontechnical participants.

Facility with productivity and program systems (survey and intake tools, spreadsheets, content management systems, mailing list platforms) and comfort learning new ones.

Excellent written communication and interpersonal skills, with the judgment to work gracefully across faculty, students, executives, community partners, and University administrators.

Preferred Qualifications

Experience in higher education, a nonprofit, or a mission-driven organization.

Experience supporting grant‑funded programs, including data gathering for compliance reporting.

Experience in an AI or technology center, university research center, institute, innovation hub, or comparable multi‑stakeholder environment.

Hands‑on experience with AI tools or technology implementation, or experience supporting business technology consulting, interdisciplinary research, or community technology programs. Interest in responsible AI and technology’s role in community and economic life.

Familiarity with NYC’s community‑based organization and small‑business ecosystem.

Minimum Starting Salary

$85,000

Maximum Starting Salary

$100,000

Qualifications

Note Salary is commensurate with qualifications, experience, and skills.

Is this a Union position?

No

EEO Statement

Fordham University is committed to excellence and welcomes candidates of all backgrounds.

Fordham University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.