Program Analyst - Visitor Services & Operations

Smithsonian; Washington (District of Columbia); On-site; USD 60,000 - 85,000; Full time

Job summary

The Smithsonian Institution in Washington, DC invites qualified applicants for a position in the Office of Visitor and Guest Services at the National Museum of African American History and Culture (NMAAHC).

The successful candidate will have at least one year of specialized experience equivalent to GS-9 and will contribute to collecting, organizing, and analyzing visitor services data, and assist with training materials and standard operating procedures.

Qualifications

• One year of specialized experience equivalent to GS-9 level in the Federal Service.
• Experience collecting, organizing, and analyzing quantitative and qualitative information related to visitor services.
• Education substitutions and combination options per Qualification Standards.

Skills

Specialized experience

Education

Ph.D. or equivalent doctoral degree

Job description

The Smithsonian Institution in Washington, DC invites qualified applicants for a position in the Office of Visitor and Guest Services at the National Museum of African American History and Culture (NMAAHC).

The successful candidate will have at least one year of specialized experience equivalent to GS-9 and will contribute to collecting, organizing, and analyzing visitor services data, and assist with training materials and standard operating procedures.