Program Analyst Senior - Public Safety

Atrium Health; Winston-Salem (NC); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Local travel when needed

Job summary

Atrium Health is seeking a data analytics professional to transform data into actionable insights that drive strategic decisions. You will develop dashboards, scorecards, and KPIs, drawing from multiple systems and ensuring timely, executive-level reporting for leadership.

The role requires strong data visualization skills (Power BI, Tableau) and experience with large datasets, governance, and cross-functional collaboration in a hybrid work environment.

Qualifications

• Bachelor’s degree in data analytics, business, computer science, information systems, statistics, economics, or a related field.
• Must possess a valid driver’s license.
• Five years of professional experience in data analysis, program management, business analysis, or process improvement, OR a Master’s degree.
• Experience supporting enterprise-level initiatives, analyzing complex datasets, and communicating insights to diverse audiences.
• Proficiency in data analysis and reporting using relational databases.
• Experience with data visualization and business intelligence tools (e.g., Power BI, Tableau, or equivalent).

Responsibilities

• Ensures accurate, timely, and actionable information is available to leadership to support strategic and operational decision-making.
• Presents insights, trends, and findings in clear, executive-level formats.
• Collects, cleans, analyzes, and interprets data from multiple systems and sources to identify trends, risks, opportunities, and performance gaps.
• Develops and manages dashboards, scorecards, KPIs, and performance reports using business intelligence tools.
• Applies analytical techniques, statistical methods, and tools based on data requirements and business needs.
• Serves as an internal consultant by providing data interpretation, evaluation, and recommendations for process and program improvements.
• Collaborates with cross-functional teams to define requirements, implement solutions, and support adoption of data-driven best practices.

Skills

Data analysis

Excel

Relational databases

Education

Bachelor's degree in data analytics, business, computer science, information systems, statistics, economics, or related field

Master’s degree in related field

Tools

Power BI

Tableau

Excel

Job description

• Ensures accurate, timely, and actionable information is available to leadership to support strategic and operational decision-making.
• Presents insights, trends, and findings in clear, executive-level formats.
• Collects, cleans, analyzes, and interprets data from multiple systems and sources to identify trends, risks, opportunities, and performance gaps.
• Develops and manages dashboards, scorecards, key performance indicators (KPIs), and performance reports using business intelligence tools.
• Applies appropriate analytical techniques, statistical methods, and tools based on data requirements and business needs.
• Serves as an internal consultant by providing data interpretation, evaluation, and recommendations for process and program improvements.
• Supports planning, execution, and monitoring of programs and initiatives to ensure alignment with organizational goals, timelines, and metrics.
• Assists with the development, documentation, and continuous improvement of operational processes, policies, and procedures.
• Conducts regular reviews and audits of program performance and develops mitigation or improvement plans as needed.
• Collaborates with cross-functional teams to define requirements, implement solutions, and support adoption of data-driven best practices.

Major Responsibilities

• Ensures accurate, timely, and actionable information is available to leadership to support strategic and operational decision-making.
• Presents insights, trends, and findings in clear, executive-level formats.
• Collects, cleans, analyzes, and interprets data from multiple systems and sources to identify trends, risks, opportunities, and performance gaps.
• Develops and manages dashboards, scorecards, key performance indicators (KPIs), and performance reports using business intelligence tools.
• Applies appropriate analytical techniques, statistical methods, and tools based on data requirements and business needs.
• Serves as an internal consultant by providing data interpretation, evaluation, and recommendations for process and program improvements.
• Supports planning, execution, and monitoring of programs and initiatives to ensure alignment with organizational goals, timelines, and metrics.
• Assists with the development, documentation, and continuous improvement of operational processes, policies, and procedures.
• Conducts regular reviews and audits of program performance and develops mitigation or improvement plans as needed.
• Collaborates with cross-functional teams to define requirements, implement solutions, and support adoption of data-driven best practices.

Education

• Bachelor’s degree in data analytics, business, computer science, information systems, statistics, economics, or a related field.

Certification / License

• Must possess a valid driver’s license.

Work Experience

• Five years of professional experience in data analysis, program management, business analysis, or process improvement, OR a Master’s degree. Experience supporting enterprise-level initiatives, analyzing complex datasets, and communicating insights to diverse audiences.

Knowledge, Skills, And Abilities

• Proficiency in data analysis and reporting using relational databases
• Experience with data visualization and business intelligence tools (e.g., Power BI, Tableau, or equivalent)
• Strong analytical, problem-solving, and critical thinking skills
• Experience working with large datasets, performance metrics, and KPIs
• Ability to translate complex data into clear, actionable insights
• Strong written and verbal communication skills for technical and non-technical audiences
• Proficiency in Microsoft Excel and standard productivity tools
• Ability to manage multiple priorities, deadlines, and stakeholders

Physical Requirements and Working Conditions

• Hybrid role requiring a combination of in-office and remote work
• Occasional local travel may be required
• Ability to work in a fast-paced, deadline-driven environment
• Self-directed, detail-oriented, and adaptable with strong organizational skills

Disclaimer

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description does not state or imply that these are the only duties to be performed. Employees are required to follow all job-related instructions and perform other duties as requested by their leaders.