Program Analyst II

Pro2Serve; Oak Ridge (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Major Medical Plan

401(k) Retirement Plan

ESOP

Comprehensive Leave

Holidays

Job summary

Pro2Serve is seeking a Program Analyst II to support the Portsmouth Paducah Project Office governance and integration efforts from Oak Ridge, TN. The role involves documenting decisions, tracking responsibilities, and providing leadership with actionable analyses and dashboards.

Ideal candidates bring 5–10 years of executive-level support, strong analytical skills, and experience coordinating across departments to meet milestones in a complex, fast-paced environment.

Qualifications

• 5-10 years of experience assisting at the executive level in a fast-paced environment.
• 3-5 years of experience in program analysis, business process improvement, and operations.
• Experience evaluating existing corporate practices, identifying gaps, and developing improved processes.

Responsibilities

• Support integration governance by documenting decisions, responsibilities, risks, and follow-up actions.
• Prepare new processes, analyses, status reports, dashboards, and briefing materials for leadership.
• Develop and implement processes and tools to increase efficiency and timelines.

Skills

Executive support

Program analysis

Process improvement

MS Office proficiency

Project coordination

Education

High school diploma

BS/BA desirable

Tools

MS Project

Excel

PowerPoint

Outlook

Job description

Pro2Serve is an Equal Opportunity Employer (Minorities/Females/Disabled/Veterans).

To read more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement.

Pay Transparency Statement.

Program Analyst II

Job Code: 2026-ETA-064

Location: Oak Ridge DOE

Division: PPPO DOE Contract

Duration: Direct Hire

Company Description

ETAS Inc. has upcoming opportunity for Program Analyst II (Direct Hire) positions at our office in Oak Ridge, TN.

Enterprise Technical Assistance Services, Inc. (ETAS), is a wholly owned subsidiary of Professional Project Services, Inc. (Pro2Serve). ETAS was formed and dedicated to support the Department of Energy (DOE) Portsmouth/Paducah Project Office (PPPO) with technical and management services contributing to the safe and cost-effective implementation of the "One PPPO" mission.

The parent company, Pro2Serve, is a nationally recognized environmental, technical, and engineering services firm dedicated to providing critical environmental management services to reduce the Nation's environmental liabilities and infrastructure engineering services in support of our Nation's security. We support the energy, defense, and science markets through responsive, cost-effective execution of critical environmental, facilities and infrastructure, and nuclear defense and nonproliferation projects.

Job Description

Pro2Serve is seeking a talented and resourceful Program Analyst II. The position will report directly to the Communications and Integration Manager supporting the Portsmouth Paducah Project Office Manager. This position will work closely with executives and functional management to support development and execution of an overall regional merger plan to combine the Portsmouth, Paducah, Lexington and Oak Ridge DOE Environmental Management offices. Ideal candidate will be a detail-oriented, experienced organizer, and planner with the demonstrated ability to effectively manager priorities while maintaining flexibility and composure when dealing with others. We require a high level of integrity and discretion in handling confidential information as well as professionalism in dealing with others inside and outside of the company.

The day-to-day responsibilities for this position include supporting integration governance by documenting decisions, responsibilities, risks, and follow-up actions. Preparation of new processes, analyses, status reports, dashboards, briefing materials and recommendations for leadership are essential to this position. The successful candidate will possess the skills to develop new processes, complete complex tasks and projects quickly with little guidance, and react with appropriate urgency to situations which require a quick turnaround.

Key responsibilities include

• Help establish clear interfaces among departments and eliminate unnecessary duplication between legacy organizations.
• Engage employees from both legacy organizations to understand operations requirements and integration challenges.
• Facilitate working sessions to develop consensus around future processes and business practices
• Partner with leadership and functional areas to support coordinated timeline of implementation
• Identify opportunities to simplify workflows, improve efficiency, strengthen controls and enhance collaboration
• Collect and analyze operational information to evaluate the effectiveness of integrated processes.
• Effectively work with a diverse team
• Track and help drive completion of key deliverables and follow up on outstanding items
• Build relationships with executive offices throughout the team and across the company

Job Requirements

• 5-10 years of experience assisting at the executive level in a fast-paced environment.
• 3-5 years of experience in program analysis, business process improvement, and operations.
• Experience evaluating existing corporate practices, identifying gaps or duplication, and developing improved processes.
• Ability to coordinate activities across departments, track milestones and dependencies, and bring unresolved issues to leadership for decisions.
• Strong analytical and problem-solving skills, including the ability to turn information into practical recommendations.
• Proficiency with Microsoft Office; Outlook, PowerPoint, MS Project, and Excel.
• Experience managing Quality Management Programs
• Demonstrated ability to handle administrative details independently while exercising good judgment in keeping team members adequately informed
• High school diploma required; BS/BA desirable.

Duration: Direct Hire

This position may require reviews and tests for the absence of any illegal drugs along with a background investigation by the Federal government, in order to obtain an access authorization prior to employment, and may require subsequent reinvestigations.

EEO Employer

Equal Opportunity Employer including Vets/Disability/LGBT

ETAS benefits package has carefully designed to meet the needs of our employees and their families.

These benefits include

• Major Medical Plan with Prescription Card, Dental Plan, Vision, and Disability Insurance
• Retirement Plan 401(k)
• Employee Stock Ownership Program (ESOP)
• Comprehensive Leave
• Holidays

Job location

Oak Ridge, TN area