Program Analyst - Contracts Management and Performance (CMP)

U.S. Department of Veterans Affairs; Lakewood (CO); On-site; USD 90,000 - 133,000; Full time

Job summary

U.S. Department of Veterans Affairs in Lakewood, CO or Washington, DC seeks a Program Analyst for Contracts Management and Performance (CMP) within the Veterans Health Administration. The role coordinates oversight, develops procedures, and analyzes performance to support executive priorities.

Responsibilities include evaluating contractor activities, creating KPI dashboards, and recommending corrective actions. Travel/relocation to duty location may be required; not a virtual position.

Qualifications

• No educational substitution at this grade level.
• Must live within commuting distance of Lakewood, CO or Washington, DC.

Responsibilities

• Coordinate and manage oversight, planning, and execution of CMP oversight and quality program.
• Develop procedures; conduct performance and quality reviews.
• Manage key business operations and address program concerns to support leadership priorities.
• Develop KPIs and analytics to monitor program quality and compliance.
• Prepare oversight findings, reports, and recommendations to inform management decisions.

Skills

Lean Six Sigma

CPI

Root Cause Analysis

Data Analysis

Job description

Program Analyst - Contracts Management and Performance (CMP)

• Department: Department of Veterans Affairs

This position is located in the Veterans Health Administration (VHA) within the Contracts Management and Performance (CMP) Directorate of Integrated External Networks (IEN). The applicant can choose one or all the following locations as a duty location: Lakewood, CO or Washington D.C. The salary will be determined by the selected duty location, as outlined in Salary section of the announcement.

Key Responsibilities

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** The Program Analyst is responsible for coordinating and managing oversight, planning, and execution of the CMP oversight and quality program; developing procedures; conducting performance and quality reviews; managing key business operations; and addressing program concerns and administrative issues to support IEN leadership priorities.

Program Evaluation and Oversight Evaluating program performance, contractor activities, and oversight processes to identify deficiencies, risks, trends, and opportunities for improvement Developing performance oversight plans and evaluation criteria to assess program effectiveness, quality, and compliance with established requirements Recommending corrective actions, mitigation strategies, and short- and long-term improvements to enhance program performance and operational efficiency Applying Lean Six Sigma, Continuous Process Improvement (CPI), and root cause analysis methodologies to resolve complex program issues Coordinating with CMP leadership, VA offices, VISNs, contractors, and stakeholders to address program challenges and improve operational outcomes.

Monitoring implementation of corrective actions and improvement initiatives to evaluate progress and effectiveness Assessing contract management processes and Quality Assurance and Surveillance Plan (QASP) activities to identify opportunities for improved oversight Preparing oversight findings, reports, and recommendations to inform management decisions and support program priorities Managing oversight planning and coordination activities to address emerging program concerns and support organizational objectives Data Analysis and Development Developing key performance indicators (KPIs), performance measures, and analytical tools to monitor program quality, effectiveness, and compliance Analyzing qualitative and quantitative data to identify trends, validate findings, determine root causes, and support management decision-making Validating data and analytical results to ensure accuracy, reliability, consistency, and integrity in performance reporting Preparing reports, dashboards, graphical presentations, and performance summaries to communicate findings and inform leadership Evaluating program operations and contractor performance to identify performance gaps, operational risks, and improvement opportunities Reviewing applicable policies, directives, regulations, and contract requirements to assess their impact on program performance and oversight Developing and revising standard operating procedures (SOPs), desk procedures, and guidance documents to improve program consistency and efficiency Research and Analysis Conducting qualitative and quantitative research to evaluate program issues, determine root causes, and recommend evidence-based solutions Reviewing laws, regulations, policies, directives, and contract requirements to identify operational impacts and recommend procedural changes Preparing analytical reports, briefings, correspondence, and guidance documents to communicate findings and support management decisions Collaborating with internal and external stakeholders to validate research findings, assess proposed changes, and support continuous program improvement Performing other related duties as assigned Work Schedule: Monday to Friday; 08:00 a.m.

to 04:30 p.m. Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Telework: Ad-hoc only

Requirements & Education

IMPORTANT: There is no educational substitution at this grade level.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $89508 – $133142/yr.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-10-30.

Who is eligible to apply?

This position is open under the 'Public' hiring path.