Program Analyst

Veterans Health Administration; Phoenix (AZ); On-site; USD 65,000 - 80,000; Full time

Job summary

The Veterans Health Administration in Phoenix seeks a program analyst to provide continuous business oversight for software programs supporting facility administration. The role involves coordinating data collection, analyzing performance, and supporting leadership through reports and dashboards.

Candidates qualify with master's degree or 2 years graduate study, or equivalent combination with specialized experience such as compiling health data, creating SOPs, and maintaining master schedules.

Qualifications

• Gathering, compiling, and analyzing healthcare data to prepare routine statistical reports.
• Utilizing data management software, databases, or analytical dashboards to monitor workload trends.
• Drafting administrative documents, standard operating procedures (SOPs), meeting minutes, briefing materials, or policy memos for leadership.

Responsibilities

• Gather, compile, and analyze healthcare data to prepare routine reports and track performance metrics.
• Support administrative studies and workflow evaluations to identify operational improvements.
• Maintain master schedules and assist with purchase card transactions and basic software access issues.

Skills

Data analysis

Report writing

Program coordination

Education

Master's degree in related field

2 years of progressively higher level graduate study in related field

Tools

Data management software

Databases

Analytical dashboards

Job description

The primary purpose of the position is for the incumbent to provide continuous business oversight for a variety of software programs integral to the overall administration operations of the business and effects programmatic changes at the facility level. The incumbent coordinates ongoing data collection and analysis and management support to the Supervisory Administrative Officer and Associate Chief of Staff, MH&BSS through evaluating various reports and designing mechanisms to capture data.

To qualify for this position

Applicants must meet all requirements by the closing date of this announcement, 08/31/2026.

Time-In-Grade Requirement

Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

You may qualify based on your experience and/or education as described below:

Specialized Experience

Examples of specialized experience would typically include, but are not limited to:

• Gathering, compiling, and analyzing qualitative and quantitative operational or healthcare data to prepare routine statistical reports and track performance metrics.
• Utilizing data management software, databases, or analytical dashboards to monitor workload trends and identify operational issues.
• Assisting in conducting administrative studies, workflow evaluations, or reviews of organizational procedures to recommend operational or process improvements.
• Drafting administrative documents, standard operating procedures (SOPs), meeting minutes, briefing materials, or policy memos for program leadership.
• Providing administrative program support, such as tracking master schedules, assisting with purchase card transactions/fund monitoring, or troubleshooting basic software/system access issues.

Education

Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have master's or equivalent graduate degree, or 2 full years of progressively higher level graduate education in a related field leading to such a degree.

Combination

Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond the first year or 18 semester hours may be used to qualify applicants for the GS-9 level.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.