Program Advisor and Student Support Specialist

Purdue University; Indianapolis (IN); On-site; USD 45,000 - 50,000; Full time

Job summary

Purdue University Indianapolis seeks a Program Advisor and Student Services Specialist to coordinate cross-campus recruiting, advising, and student services. The role reports to the Assistant Director in Indianapolis and aligns with the academic calendar for a full-time, 9-month appointment.

Responsibilities include academic policy interpretation, excellent customer service, and collaboration with diverse stakeholders to support students throughout the academic year, with potential nominal

Qualifications

• Bachelor's degree required in a field relevant to the position.
• Two years of related experience required.
• In lieu of a degree, equivalent combination of education and required work experience (Associate's + 4 years or HS/GED + 6 years) accepted.

Responsibilities

• Coordinate and execute cross-campus student recruiting, academic advising, student services, and academic affairs at Purdue's Indianapolis location.
• Interact with alumni, students, faculty and staff to provide excellent service.
• Maintain confidentiality and manage information with discretion.

Skills

Customer service

Communication

Interpersonal skills

Time management

Organizational skills

Problem solving

Discretion

Policy interpretation

Education

Bachelor's degree in a field relevant to the position

Equivalent combination of education and experience

Tools

Microsoft Word, Excel, PowerPoint, Outlook

Job description

Job Summary

The Program Advisor and Student Services Specialist is a fully competent and productive professional contributor for the Certificate in Entrepreneurship and Innovation and coordinates and executes cross-campus student recruiting, academic advising, student services, and academic affairs at Purdue's Indianapolis location, reporting to the Assistant Director in Indianapolis.

At Purdue, you'll join a community where unrivaled pride and unlimited potential are more than just words—they're the foundation of how we work and grow, together. If you're ready to help build a better world through research that matters, take the next step and join us on this path.

This is a regular, continuing Academic Year (9-month) appointment designed to align directly with the university's active academic calendar. You will work full-time while school is in session (typically mid-August through mid-May) with potential for nominal summer work (and associated pay)

About Us

When you join Purdue University, you join a community that keeps moving forward. For more than 150 years, we've been known for not only our groundbreaking work in STEM research, but also for our collective imagination, ingenuity and innovation.

What We're Looking For

Education and Experience — Qualified candidates will need:

• Bachelor's degree in a field relevant to the position
• Two years of experience relevant to this position.
• In lieu of a degree, consideration will be given to an equivalent combination of related education and required work experience; Associate's + 4 years' experience or HS/GED + 6 years of experience.

Skills:

• Knowledge of university policies and procedures
• Excellent customer service skills and professionalism in dealing with alumni, students, faculty and staff
• Exceptional communication (oral/written) and interpersonal skills working in a team environment as well as the ability to influence and build working relationships among diverse stakeholders
• Strong organizational and time management skills with emphasis on accuracy and attention to detail
• Ability to work independently to problem-solve, utilize campus resources, and handle confidential information with discretion, and take initiative as needed
• Demonstrated ability to interpret and administer academic policy as necessary
• Strong proficiency in software: Microsoft Word, Excel, Power Point, and Outlook
• Excellent time management, organizational and problem-solving skills.
• Ability to maintain a flexible work schedule; including occasional evenings and weekends to attend events

Nice to Have: Degrees: Education, Business, Communication, Engineering, Science. Experience advising students/student services in a higher education setting.

Additional Information

Purdue will not sponsor employment authorization for this position. A background check will be required for employment in this position. FLSA: Exempt (Not Eligible For Overtime). Retirement Eligibility: Defined Contribution Waiting Period.

Career Stream / Compensation Information

Professional 2, Pay Band S060, Job Code # 20002085. The anticipated annual salary for this Academic Year (9 month) position is approximately $45,000 with a potential addition of $5,000 over the summer. The final salary offer will be determined based on factors including relevant experience, internal equity, and available budget.

Who We Are

Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture.

Equal Opportunity Employer

Purdue University is an equal opportunity/equal access university