Program Advisor

Ascend Learning; Gilbert (AZ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Flexible and generous paid time off

Competitive medical, dental, vision and life insurance

401(k) employer matching program

Parental leave

Tuition reimbursement

Job summary

Ascend Learning in Gilbert, Arizona, is looking for a Program Advisor to connect with fitness professionals and recommend certifications. You'll work in a hybrid model, handling inbound and outbound calls while assessing customer needs to meet revenue targets.

The ideal candidate has a Bachelor’s degree and over 2 years of sales experience with strong communication skills. Benefits include competitive insurance, 401(k) matching, and paid time off.

Qualifications

• 2+ years of sales experience strongly preferred.
• Ability to work well with others, positively impacting sales results.
• Strong ability to listen and assist customers via phone and email.

Responsibilities

• Handle both inbound and outbound calls with potential customers.
• Assess customer needs by following a proven sales process.
• Notate customer interactions in CRM.

Skills

Sales experience

CRM experience

Communication skills

Self-motivated

Education

Bachelor’s Degree

Job description

Program Advisor

Category: Sales

Req ID: 799

Date: Jun 7, 2026

Location: Gilbert, AZ, US, 85297 Remote, US

WHAT YOU'LL DO

The Program Advisor will connect with fitness professionals looking to further their knowledge and skills through certifications and specializations. You will assess customer needs and make appropriate product recommendations that will help achieve their goals. In this role, you will be part of a growing business that fosters a strong atmosphere of teamwork and collaboration through effective communication. You will work to meet or exceed monthly revenue targets through outbound and inbound phone calls.

WHERE YOU'LL WORK

This position will work hybrid out of our Gilbert, Arizona office.

HOW YOU'LL SPEND YOUR TIME

• Handle both inbound and outbound calls with potential customers.
• Contact potential customers through lead follow up process.
• Assess customer needs by following a proven sales process.
• Notating customer interactions in CRM.
• Maintaining a knowledge base of current industry and product knowledge.
• Attending on‑site sales and product trainings.
• Collaborating with other sales channels to service our health club accounts and existing customer base.

WHAT YOU'LL NEED

• Bachelor’s Degree preferred.
• 2+ years of sales experience strongly preferred.
• CRM experience preferred.
• Self‑motivated and energetic with a drive to succeed.
• Strong ability to listen, collect information, and then communicate and assist customers with their needs verbally via phone and email.
• Ability to work well with others, positively impacting the sales results of our team and serving our customers with excellence.

BENEFITS

• Flexible and generous paid time off.
• Competitive medical, dental, vision and life insurance.
• 401(k) employer matching program.
• Parental leave.
• Wellness resources.
• Charitable matching program.
• On‑site workout facilities (Leawood, Gilbert, Burlington).
• Community outreach groups.
• Tuition reimbursement.

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S.-based positions with Ascend Learning, LLC must be legally authorized to work in the United States, and verification of employment eligibility will be required at the time of hire.