PROGRAM ADMINISTRATOR - SES - 60019432

State of Florida; Oak Ridge (FL); On-site; USD 60,000 - 74,000; Full time

Job summary

State of Florida seeks a PROGRAM ADMINISTRATOR to lead the SES team within the Children and Families agency. The role oversees supervision of unit staff, coordinates service delivery and ensures regulatory compliance with federal funding and FSFN data systems.

The incumbent will manage program operations, develop action plans, and liaise with community partners, while maintaining effective communication across all levels of the organization.

Qualifications

• Knowledge of social, economic, health or rehabilitative services objectives.
• Ability to compile, organize and analyze data.
• Experience in planning and developing programs and funding requests.
• Supervise staff and manage work priorities.
• Explain and apply rules, policies and procedures.
• Provide technical assistance on program and client issues.

Responsibilities

• Oversee direct supervision and evaluation of unit supervisors and staff.
• Coordinate service delivery and strengthen staff communications.
• Ensure compliance with federal funding and FSFN requirements.
• Liaise with community organizations and stakeholders.
• Ensure required case conferences and staffings occur.
• Oversee facilities and space management.

Skills

Staff supervision

Data analysis

Program planning

Communication

Problem-solving

Budgeting & funding requests

Education

Program Administrator Proficiency Process

Tools

FSFN

Job description

Requisition No: 881773
Agency: Children and Families
Working Title: PROGRAM ADMINISTRATOR - SES - 60019432
Pay Plan: SES
Position Number: 60019432
Salary: $67,000.18 annually/ $2576.93 bi weekly
Posting Closing Date: 08/30/2026

Total Compensation Estimator Tool

Duties

This is a highly responsible mid-management position which administers the delivery of Child Protective Investigations. This position requires a working knowledge of state and federal laws, administrative rules and regulations pertaining to the mission of child protective programs, as well as personnel rules and regulations. The incumbent will spend a major portion of time motivating, communicating with, evaluating, planning and directing the work of unit supervisors, as well as providing oversight of case management functions. Duties include but are not limited to:

Overall supervision of staff in assigned service center, in particular the direct supervision and evaluation of unit supervisors. Direct supervision involves staffing personnel problems and issues and taking necessary corrective action and/or disciplinary action when warranted, completing and reviewing performance appraisals, and consulting with supervisors on unit production, quality of work performed, render support and counsel to supervisors/staff. Maintain effective communications with staff. Conduct periodic meetings with all supervisors; strengthened team cohesiveness and working relationships between service units.

Work with Family Safety Program Office staff to strengthen the effectiveness of service delivery to children and families. Evaluate monitoring reports and develop/implement corrective action plans as necessary. Implement changes in operational procedures, manage workload and work flow, establishing goals and deadlines. Attend related training and meetings to staff cases, implement program policies and procedures, etc. Responsible for oversight of assigned operational units' compliance with federal funding requirements and data systems such as FSFN requirements.

Serve as agency liaison to other community organizations, units of local government, school system, and the public. Work to develop needed resources in response to identified gaps in service programs. Coordinate media contacts with Circuit Administration; represent the department at community events; participate in local community activities and organizations.

Overall responsibility for ensuring that required and/or needed case conferences and staffings occur. Demonstrates working knowledge of all Family Safety Programs.

Coordinates and/or conducts reviews of all Incident Reports and client complaints; ensures required reporting to Circuit Administration. Initiates corrective action as required.

Oversees expenditures by subordinates from the Family Safety operating budget and special categories. Assesses OCO and expense needs; implements necessary cost containment measures. Compiles with and monitors compliance of mandatory requirements in Section 215.422 F.S. and Chapter 3A-24 Florida Administrative Code regarding the timely processing of invoices.

Provides overall administrative oversight of physical facilities occupied by subordinate staff, including management of space and the internal use of all related equipment and furniture.

Coordinates and/or conducts needed training, including but not limited to: training unit supervisors in use of effective management and modeling effective management skills.

Provide oversight to ensure effective utilization of community programs providing support services for children and families.

Perform other related duties.

Ensures effective communication with deaf or hard-of hearing Customers or companions in accordance with the ADA and/or Section 504 and shall manage service records and report this data and any resources and/or training needs to their designated program point of contact. Performs other duties as assigned.

• Knowledge, skills and abilities, including utilization of equipment, required for the position: Knowledge of social, economic, health or rehabilitative services objectives; methods of compiling, organizing and analyzing data; problem-solving techniques. Ability to plan and develop programs or program components; utilize problem-solving techniques; prepare proposals and funding requests; evaluate and monitor service delivery and implement corrective action plans; provide technical assistance regarding program and client issues; supervise people; determine work priorities, assign work, and ensure proper completion of work assignments; communicate effectively; establish and maintain effective working relationships with others; understand and apply applicable rules, regulations, policies and procedures. Proficient in the application of the child welfare safety practice model; ability to apply critical thinking in case review activities; ability to provide constructive feedback.

• Licensure/registration/certification requirements: Successful completion of the Program Administrator Proficiency Process.

• Other job-related requirements for this position:
• Working hours: (A) Daily from 8:00AM to 5:00PM (B) Total hours in workweek 40 (C) Explain any variation in work (split shift, rotation,... etc.)

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.