Program Administrator-Placement
Full Time, Non-Exempt – Compensation: $33.97 hourly – Location: 3150 Almaden Expressway, San Jose 95118.
Position Overview
The Program Administrator supports the administration of various permanent housing programs at HomeFirst, working closely with program leadership to end and prevent homelessness.
Qualities
- Passionate about making a difference in the community and committed to a long‑term career in the services sector.
- Trustworthy, dependable, and supportive to program leadership with a collaborative approach.
- Thoughtful, organized, and seeks continuous improvement for the benefit of programs and partners.
- Similarly values diversity and works with people from varied social and economic backgrounds.
Primary Responsibilities
- Provide administrative support to the Permanent Housing Division.
- Analyze financial records, identify trends, and report findings to division leadership.
- Assist in delivering division programming in accordance with agency and contractual standards.
- Participate in the development and implementation of quality improvement and monitoring activities.
- Maintain compliance with contract, agency, and licensing requirements.
- Achieve identified division and position deliverables and meet task deadlines.
- Prioritize work based on division needs, solve problems, and notify leadership of challenges.
- Attend program and agency‑wide meetings.
- Engage in learning and skill development opportunities.
- Utilize appropriate supervision, maintaining open communication and updating on activity.
Benefits
- Comprehensive coverage: 100% employer‑paid medical, dental, and vision.
- Wellness options including chiropractic care, mental health support, and pet insurance.
- Employee Assistance Program.
- 401(k) retirement plan with generous matching.
- Life and disability insurance, flexible spending accounts, commuter benefits, and workers’ compensation.
- 12 paid holidays, sick leave, and PTO starting at 15 days annually, increasing with tenure.
- 8 hours of civic engagement leave annually to volunteer.
Organizational Equity Statement
HomeFirst is committed to diversity, equity, and inclusion in all aspects of our work. We are proud to be an Equal Opportunity and affirmative action employer and consider qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. HomeFirst participates in the E‑Verify program as required by law and is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process.
Qualifications
- High School education or equivalent.
- Individuals with lived experience are encouraged to apply.
- Minimum 2 years of paid or volunteer experience in social service or related human services.
- Experience with financial administration preferred.
- Proficient in Microsoft Office suite.
- Strong written and oral communication skills.
- Interest in developing relationships with community partners and outside agencies.
- Ability to manage multiple projects concurrently and be flexible with priorities.
- Exceptional organizational skills and strong sense of accountability.
- Ability to present oneself and the agency professionally to internal and external audiences.
- Team‑oriented and capable of setting and meeting individual goals.
- Ability to work with people of diverse socio‑economic backgrounds.
- Bilingual Spanish or Vietnamese speaking or bicultural preferred (not required).
- Valid California driver license and reliable personal vehicle with auto insurance (required).
- Able to lift up to 25 lbs. on occasion.
- Ability to use keyboard and read computer screens for extended periods; stand/sit for extended periods, kneel, reach and bend related to duty completion.