Program Administrator - Employee Benefits General Agency

Alliant; Spokane (WA); On-site; USD 40,000 - 60,000; Full time

Job summary

Alliant Insurance Services is hiring for an administrative support role in Spokane, WA. This position involves assisting with general agency management and group sales.

Key responsibilities include processing member enrollment, handling inquiries, and preparing reports. Applicants must possess a Bachelor's Degree and have at least two years of related experience. Strong verbal and written communication skills are essential. Join a growing company focused on employee benefits solutions.

Qualifications

• Two or more years of related work experience.
• Must continue to meet Continuing Education requirements for license renewal.
• Valid Insurance License.

Responsibilities

• Research inquiries from General Agency brokers.
• Process member enrollment, terminations, and changes.
• Prepare monthly delinquency reports and communicate with brokers.

Skills

Excellent verbal and written communication skills

Excellent problem solving and time management skills

Planning, organization and prioritization skills

Ability to interface effectively with internal and external clients and executives

Ability to work within a team

Proficient in Microsoft Office Suite

Education

Bachelor's Degree

High School Diploma equivalent

Job description

Spokane, WA, USA •

Seattle, WA, USA

Job Description

Posted Tuesday, June 23, 2026 at 8:00 AM

At Alliant Insurance Services, we thrive on creating employee benefits solutions built on the idea that health makes growth possible. As top tier professionals dedicated to solving our clients' health and welfare insurance challenges, Alliant team members deliver an unrivaled depth of service, and our unique approach enables us to help clients stay resilient and turn change into opportunity. This position is a chance to join a dynamic, expanding company with prospects for individual and career growth.

As one of the 5 largest insurance brokerage firms in the U.S., Alliant provides property and casualty, workers' compensation, employee benefits, surety, and financial products and services to clients nationwide.

Responsible for administrative support for general agency management in association with group sales.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Researches inquiries from General Agency brokers and their employer groups.
• Processes member enrollment, terminations, and changes.
• Processes renewals, scrub documents, confirmation of benefits, and file to employer group folders.
• Processes new group applications, scrubs information received, and requests missing information.
• Monitors agency/broker records to ensure licenses and E&O information stays current.
• Processes broker of record/agency changes.
• Submits and files new broker affiliations.
• Prepares monthly delinquency reports and communicates with brokers/agencies about missing premium payments.
• Sends monthly commission statements to General Agency brokers and agencies.
• Performs all duties in accordance with all company policies and procedures, and all federal, state and local laws, wherein the Company operates.
• Performs other duties as assigned.

QUALIFICATIONS

EDUCATION / EXPERIENCE

• Bachelor's Degree
• High School Diploma equivalent combination of education and experience

Two (2) or more years related work experience

Must continue to meet Continuing Education requirements for license renewal

Valid Insurance License

SKILLS

• Excellent verbal and written communication skills
• Excellent problem solving and time management skills
• Solid planning, organization and prioritization skills
• Ability and motivation to work independently
• Ability to interface effectively with internal and external clients and executives
• Ability to work within a team and to foster teamwork
• Proficient in Microsoft Office Suite

Alliant Insurance Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on their qualifications and ability without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, sexual orientation, and gender identity), national origin, ancestry, physical or mental disability, medical condition, marital status, age, genetic information, or status as a protected veteran, in accordance with applicable federal, state, and local laws, including California law.

Applicants are protected under Federal law from discrimination. If you need an accommodation to complete the application process or would like to review these materials in an alternative format, please reach out to [e-mail]