Program Administrator, Educational Programs - Ophthalmology

Tufts Medicine; Boston (MA); On-site; USD 66,000 - 83,000; Full time

Job summary

Tufts Medicine seeks a senior education program administrator to design and deliver postgraduate medical education. You will oversee residency and fellowship processes, coordinate lectures, and manage accreditation reporting across multiple hospitals.

The role requires navigating complex regulatory environments and ensuring program integrity, with emphasis on quality education for residents and medical students.

Qualifications

• Bachelor’s degree in Education, Liberal Arts, or related field with 5 years of experience in a similar setting OR High School diploma or equivalent with 9 years of related experience.
• Preferred: seven years of experience in a similar setting.
• Experience coordinating residency and fellowship programs and regulatory compliance (RRC, ACGME, ECFMG, and Tufts Medicine policies).

Responsibilities

• Directs residency and fellowship program applications and screening.
• Manages Education Office as primary contact for applicants and students.
• Coordinates departmental educational lecture series and selects speakers.
• Prepares orientation for new residents and ensures academic standards.
• Oversees annual RRC reporting and site visits across affiliated hospitals.
• Ensures appropriate visas, licensure, and malpractice insurance for residents and fellows.
• Supports mentoring and learner feedback programs.

Skills

Interpersonal skills

Strong computer skills

Confidential handling

Education

Bachelor's degree in Education/Liberal Arts/related field

High School diploma or equivalent

Tools

Databases

Spreadsheets

Word processing

Job description

Job Profile Summary

This role focuses on supporting the education and development of employees or students by developing education, curricula, materials, and programs to support educational growth. In addition, this role focuses on performing the following Higher Education duties: Works directly with clinical and academic staff to design and deliver academic and clinical education. A professional individual contributor role that may direct the work of other lower level professionals or manage processes and programs. The majority of time is spent overseeing the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typically acquired through advanced education. A specialist level role that is a recognized subject matter expert in job area typically obtained through advanced education and work experience. Typically manages large projects or processes with limited oversight from manager, coaches, reviews and delegates work to lower level professionals, resolving difficult and often complex problems.

Job Profile Summary

This role focuses on supporting the education and development of employees or students by developing education, curricula, materials, and programs to support educational growth. In addition, this role focuses on performing the following Higher Education duties: Works directly with clinical and academic staff to design and deliver academic and clinical education. A professional individual contributor role that may direct the work of other lower level professionals or manage processes and programs. The majority of time is spent overseeing the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typically acquired through advanced education. A specialist level role that is a recognized subject matter expert in job area typically obtained through advanced education and work experience. Typically manages large projects or processes with limited oversight from manager, coaches, reviews and delegates work to lower level professionals, resolving difficult and often complex problems.

Job Overview

This position manages the educational programs and initiatives. These programs involve coordinating activities for residents, fellows, medical and physician assist students and staff both within TMC and at outside affiliated/integrated hospitals. Works in conjunction with chair, the Program Director and division chiefs at TMC as well as with chiefs at outside hospitals in the administration of post-graduate medical education.

Job Description

Minimum Qualifications:

• Bachelor’s degree in Education, Liberal Arts, or related field AND Five (5) years of experience in a similar setting OR High School diploma or equivalent AND Nine (9) years of related experience.

Preferred Qualifications:

• Seven (7) years of experience in a similar setting.

Duties and Responsibilities:

• Directs the Department’s residency and the application process for fellowship programs. Sets the screening criteria and performs the initial review process for over eight hundred United States and foreign applicants, while ensuring compliance with RRC, ACGME, ECFMG and TMC regulations.
• Manages the Department’s Education Office and is the primary contact and information source to all applicants, House Officer’s, Medical and Physician Assistant student’s issues. Develops programmatic information packets and acquires additional material and CME accreditation and tracking information.
• Coordinates all the departmental educational lecture series. Plans the topic areas for the academic year. Seeks out appropriate speakers from the regional and national medical community. Determines teaching materials to support the aforementioned, including weekly resident lectures, monthly basic science programs, visiting professorships and grand rounds.
• Prepares and provides orientation to all new residents, fellows, medical and physician students to TMC and the Department. Ensures academic standards are current. Institutes new/revised policies to be comply with regulations, thus, maintaining residency program accreditation and the graduate’s ability to take the board certification exams.
• Develops and maintains the integrated operative database. Ensures it is in compliance with RRC reporting requirements.
• Directs and prepares the annual reporting effort to the RRC as well as the three year certification site visit. Directs RRC site visit report, collects and reviews information regarding operative experience and scholarly activity from six affiliated hospitals to document compliance with RRC guidelines as well as writing narratives describing various aspects of the training program. Coordinates three-day site visit and meets with RRC site reviewer to review collected data and explain policies and procedures.
• Ensures that all residents and fellows are appropriately appointed to the program. (i.e. appropriate visas, licensure, and malpractice insurance are in place).
• Directs the examination and evaluation process of the House Officers and Medical Students. Provides performance input to the Program Directors to determine resident/student status in the program. (i.e.: passing, probation, and termination).
• Functions as the primary expert/liaison for the Department’s House Officers, Medical and Physician Assistant students to the faculty of the six educational institutions and hospital administration.
• Counsels both residents and students with both personal and professional issues relating to their education. Directs them to appropriate support programs and arranges mentorship when appropriate.
• Performs regular surveys of residents and students to solicit feedback on the department’s educational programs. Analyzes data and presents results to the appropriate education committees with recommendation for improvement.
• Coordinates mock oral exams including scheduling with residents, NEMC staff and visiting outside attendings.
• Maintains collaborative, team relationships with peers and colleagues in order to effectively contribute to the working groups achievement of goals, and to help foster a positive work environment.

Physical Requirements:

• Normal office environment.

Skills & Abilities:

• Interpersonal skills needed to deal effectively with a wide range of personnel, from medical students to chairmen and chiefs of surgery at the affiliated teaching hospitals.
• Ability to handle and maintain highly confidential material.
• Strong computer skills including knowledge of databases, spreadsheets, graphic as well as word processing applications.

At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day. The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals. Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth—one of the many ways we invest in you so you can thrive both at work and outside of it.

Pay Range:

$66,397.24 - $82,991.27

based on full-time equivalent