Program Administrator

Phase2 Technology; Austin (TX); On-site; USD 55,250 - 74,750; Full time

Job summary

Extended Education Ventures at The University of Texas at Austin seeks a Program Administrator to own a portfolio of continuing and professional education programs. You will guide vision, strategy, and end-to-end product development while coordinating with instructional designers, faculty, and SMEs to launch new offerings and drive growth.

You will also lead market analysis, ensure accreditation compliance, and manage program finances, performance reporting, and stakeholder communications across

Qualifications

• Bachelor's degree and at least 5 years of experience designing, developing, or delivering training or professional development for adult learners.
• Experience partnering with instructional designers, faculty, and subject matter experts to build curriculum from concept to launch.
• Demonstrated strategic thinking and track record of developing and executing a product or program vision.
• Strong financial acumen, including budget management and P&L ownership.
• Excellent written and verbal communication skills with the ability to influence at all levels.
• High initiative and ability to operate autonomously in a fast-paced environment.
• Strong interpersonal skills and collaborative approach across teams and external partners.
• Willingness to travel occasionally as needed.

Responsibilities

• Lead the full product lifecycle for a portfolio of continuing and professional education programs from ideation to launch and optimization.
• Direct end-to-end course development in partnership with instructors, SMEs, and instructional designers.
• Set timelines, milestones, and deliverables; hold partners accountable to them.
• Drive pricing, positioning, and competitive differentiation based on market data.
• Identify market opportunities and translate findings into new program concepts and enhancements.
• Manage vendor and instructor relationships, including recruitment, contracting and renewal decisions.
• Ensure curriculum quality and strong student experience across delivery channels including LMS.
• Provide hands-on operational leadership and problem-solving as needed.
• Lead cross-unit collaboration and regular strategic updates with senior leaders.

Skills

Strategic thinking

Stakeholder management

Communication

Initiative

Collaboration

Interpersonal skills

Travel

Education

Bachelor's degree

Job description

Program Administrator

Hiring Department: Academic Affairs

Position Open To: All Applicants

Weekly Scheduled Hours: 40

FLSA Status: Exempt from FLSA

Earliest Start Date: Aug 03, 2026

Position Duration: Expected to Continue

Location: UT MAIN CAMPUS

Job Details

General Notes

Extended Education Ventures (EEV) (https://extendedcampus.utexas.edu/) is a self-supporting unit within The University of Texas at Austin that enables the development, delivery, and promotion of continuing and professional education across the university.

At EEV we strive to create a talented, inclusive workplace. To ensure alignment, we follow these fundamental core values: Service, Collaboration, Belonging, Excellence, Future-focused, and Integrity.

Must be eligible to work in the US on a full-time basis for any employer without sponsorship

Purpose

Reporting to the Manager of Professional Programs, the Program Administrator leads and directs a portfolio of continuing and professional education programs, holding full ownership of vision, strategic direction, and end-to-end product development. This is a role that combines strategic authority with hands‑on execution: the Program Administrator sets the direction not only for current programs, but for the future evolution of the portfolio, translating market intelligence and industry trends into high-impact learning products that serve professionals and drive organizational growth.

About the Work and Team

A blend of autonomy, flexibility and strategic problem solving is what you can expect as a member of the Product and Services team at Extended Education Ventures. We are a highly‑productive, highly‑motivated team of professionals who are passionate about providing quality programming to help non-traditional students find continuing and professional education that supports their career goals and builds a better future.

We are looking for an experienced professional to join our collaborative team, take full ownership of an assigned portfolio of programs, and serve as the driving force behind both current program performance and the vision for future product lines. You will lead close collaboration with instructional designers, faculty, and subject matter experts to build and launch new offerings end to end.

Responsibilities

Strategic Portfolio Leadership & Product Development

Lead the full product lifecycle, from ideation through launch and ongoing optimization, for an assigned portfolio of continuing and professional education programs, applying adult learning principles and design best practices. Responsibilities include:

• Owning and articulating a compelling product vision and multi-year growth strategy for current programs and future portfolio expansion
• Directing end-to-end course development from concept through launch, including curriculum architecture, content sequencing, and assessment design in close partnership with instructors, subject matter experts, and instructional designers
• Setting project timelines, milestones, and deliverables, and holding internal and external partners accountable to them
• Making data-informed decisions on pricing, positioning, and competitive differentiation
• Identifying market opportunities and translating them into concrete business requirements, new program concepts, and program enhancements
• Serving as the primary relationship manager and decision‑maker for vendors and instructors, including recruitment, contracting, performance oversight, and renewal or termination decisions
• Ensuring curriculum quality and optimal student experience across all delivery channels, including relevant Learning Management Systems
• Providing hands‑on operational leadership and real‑time problem‑solving as needed

Market Intelligence, Compliance & Financial Performance

Serve as the definitive subject matter authority on market dynamics, industry standards, and program performance for assigned portfolio. This includes:

• Leading ongoing competitive analysis and needs assessments to keep programs relevant, differentiated, and future‑ready
• Monitoring industry trends through professional association engagement, expert networks, and current literature, and translating findings into actionable recommendations
• Ensuring full compliance with applicable accreditation and university requirements
• Owning full program financial performance: managing direct costs, producing P&L statements, setting financial goals, and delivering portfolio performance reports to leadership
• Using student evaluation data and program metrics to drive continuous improvement and inform decisions on future offerings

Stakeholder Engagement & Cross‑functional Collaboration

Operate as a communicator, connector, and thought leader across the organization, including:

• Building alignment with colleagues, unit directors, and senior leadership through regular, structured updates and strategic recommendations
• Leading cross‑unit collaboration to advance shared goals and resolve challenges
• Representing the program portfolio in planning discussions on future product direction and organizational growth opportunities
• Maintaining thorough documentation to support continuity, transparency, and accountability

Required Qualifications

• Bachelor's degree and at least 5 years of experience designing, developing, or delivering training or professional development for adult learners, including experience with end‑to‑end course development
• Demonstrated experience partnering with instructional designers, faculty, and subject matter experts to build curriculum from concept to launch
• Demonstrated strategic thinking and a track record of developing and executing a product or program vision, including planning for future product direction
• Strong financial acumen, including experience with budget management, P&L ownership, and financial analysis
• Excellent written and verbal communication skills, with the ability to influence at all organizational levels
• High degree of initiative and ability to operate with autonomy and sound judgement in a fast‑paced environment
• Strong interpersonal skills and a collaborative approach to working across teams and with external partners
• Willingness to travel occasionally as needed

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Master's degree in a relevant field
• Experience in higher education, workforce development, professional associations, or corporate training environments
• Track record of launching or scaling multiple educational programs or professional development offerings, including leading products from concept through market launch
• Experience directing the work of instructional designers or cross-functional project teams
• Familiarity with program coordination, Project Management software and Learning Management Systems

Salary Range

$65,000 + depending on qualifications

Working Conditions

• Work to be performed in typical office environment

Required Materials

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Important for applicants who are NOT current university employees or contingent workers:

You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers:

As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

Employment Eligibility

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University‑Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

Compliance

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.