Program Administrator

Grace Lutheran Foundation, Inc.; Altoona (WI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive Pay

Medical, Dental and Vision

Health Savings Account

Paid Time Off

PayActiv - On demand access to earned

Retirement match (up to 4%)

Job summary

Grace Lutheran Communities in Wisconsin is seeking a skilled administrator to lead our nursing home operations. You will oversee daily resident care, regulatory compliance, budgeting, and staff development, ensuring compassionate service and high-quality outcomes.

The role requires strong leadership, collaboration with clinical teams, and a commitment to our mission of care and community. Join us to drive excellence in resident-centered care.

Responsibilities

• Administer, direct and conduct all activities of the nursing home to carry out its goals and objectives
• Participate in development, implementation and maintenance of facility objectives and procedures
• Foster positive communication within the program/facility and the organization as a whole
• Promote organizations’ team concept
• Interpret philosophy, objectives, policies and procedures of organization to facility personnel
• Make decisions and perform all duties in accordance with organizations’ policies/procedures, state and federal regulations and in conformance with recognized standards
• Recruitment and selection of qualified personnel necessary to meet the needs of the residents and facility
• Utilize a participative management style, encourage a team approach to decision making
• Ensure quality services, prompt resolution of concerns and customer satisfaction
• Continually monitor and evaluate staff performance
• Ensure the organization’s human resource policies and procedures are administered fairly and effectively
• Maintain financial stability of programs/services, working within guidelines and parameters established through organization policies
• Investigate and initiate incidents of discipline/corrective action (including discharge), if necessary, according to established personnel procedures, in conjunction with Director of Human Resources
• Accessible to staff on all shifts
• Plan annual budget and work within an approved budget: supervise and approve all purchases
• Review department staff accident and incident reports
• Maintain and safeguard confidential information
• Communicate effectively with residents, families, co-workers, public and facility Medical Director
• Function independently in situations that require professional judgement
• Serve as a role model by recognizing and meeting the needs of the residents, families and staff through effective us of "Safety, Courtesy, Care and Efficiency" standards
• Additional duties as assigned

Job description

At Grace Lutheran Communities, we don’t just offer jobs—we offer meaningful careers rooted in compassion, service, and community. Every day, our team members make a real difference in the lives of others, creating a warm and welcoming environment where residents feel valued and cared for. If you’re looking for more than a paycheck and want to be part of something truly rewarding, you’ve found the right place. Join us and be part of a mission that matters.

BENEFITS:

(dependent on your work status)

• Competitive Pay
• Medical, Dental and Vision
• Health Savings Account
• Paid Time Off
• PayActiv - On demand access to earned wages
• Retirement match (up to 4%)

ESSENTIAL FUNCTIONS:

• Administer, direct and conduct all activities of the nursing home to carry out its goals and objectives
• Participate in development, implementation and maintenance of facility objectives and procedures
• Foster positive communication within the program/facility and the organization as a whole
• Promote organizations’ team concept
• Interpret philosophy, objectives, policies and procedures of organization to facility personnel.
• Make decisions and perform all duties in accordance with organizations’ policies/procedures, state and federal regulations and in conformance with recognized standards
• Recruitment and selection of qualified personnel necessary to meet the needs of the residents and facility
• Utilize a participative management style, encourage a team approach to decision making
• Ensure quality services, prompt resolution of concerns and customer satisfaction
• Continually monitor and evaluate staff performance
• Ensure the organization’s human resource policies and procedures are administered fairly and effectively
• Maintain financial stability of programs/services, working within guidelines and parameters established through organization policies
• Investigate and initiate incidents of discipline/corrective action (including discharge), if necessary, according to established personnel procedures, in conjunction with Director of Human Resources
• Accessible to staff on all shifts
• Plan annual budget and work within an approved budget: supervise and approve all purchases
• Review department staff accident and incident reports
• Maintain and safeguard confidential information
• Communicate effectively with residents, families, co-workers, public and facility Medical Director
• Function independently in situations that require professional judgement
• Serve as a role model by recognizing and meeting the needs of the residents, families and staff through effective us of "Safety, Courtesy, Care and Efficiency" standards
• Additional duties as assigned