Program & Administrative Assistant II

Fond du Lac County; Fond du Lac (WI); On-site; USD 22,041 - 30,307; Full time

Job summary

Fond du Lac County is seeking an administrative support staff member for the Child Support Department. The role involves front-desk duties, greeting clients, managing mail, and updating client data in KIDS and related systems.

The position requires high school graduation, basic office skills, and the ability to handle confidential information in a deadline-driven environment within the county office setting.

Qualifications

• High school diploma required.
• General office experience desirable but not required.
• Ability to interact with program participants and the public, often in stressful situations.
• Ability to operate office equipment and maintain confidentiality.

Responsibilities

• Opens office daily at 7:45 a.m. and completes opening tasks.
• Greets visitors and directs to appropriate staff or department.
• Receives, sorts, and distributes mail and prepares deposits weekly.
• Updates and maintains client information in KIDS and related systems.
• Prints and distributes weekly/monthly reports to staff for performance tracking.
• Maintains conference room reservations and coordinates training and travel as needed.
• Performs basic budget-related data entry and supports Director with documentation.

Skills

Diversity competency

Oral communication

Interacting with clients

Typing speed 40 wpm

Education

High school diploma

Tools

KIDS Information Data System

File Director

WI CCAP e-filing system

State portal reports

Job description

Fond du Lac County is seeking an administrative support staff member for the Child Support Department. The role involves front-desk duties, greeting clients, managing mail, and updating client data in KIDS and related systems.

The position requires high school graduation, basic office skills, and the ability to handle confidential information in a deadline-driven environment within the county office setting.