Program Administrative Analyst

Think Tank, Inc.; Silver Spring (MD); Hybrid; USD 75,000 - 95,000; Full time

Job summary

Think Tank, Inc. is seeking a Program Administrative Analyst to support efficiency and process improvement initiatives in OAA operations. The role includes developing tools, dashboards, and templates to streamline administrative functions, providing strategic calendaring support for executive leadership, and ensuring compliance with Government communications practices.

Candidates should possess relevant qualifications and experience, especially in handling executive communications and cost-documentation processes. A collaborative spirit and strong communication skills are essential for success in this role.

Qualifications

• Experience developing process improvements, automated trackers, dashboards, and templates.
• Expertise in Government communications practices, GPO style, and accessibility compliance.
• Strong written and oral communication skills.

Responsibilities

• Develop and implement improved methods, templates, and dashboards.
• Assist in implementing efficient cost-documentation processes.
• Provide strategic calendaring support for executive leadership.
• Format and quality-control draft correspondence and reports.
• Support training for staff on administrative processes.
• Produce presentations and visual materials for non-technical audiences.

Skills

Process improvement development

Government communications practices

Strategic calendaring

Proficiency in Microsoft Office

Proficiency in Google Workspace

Communication skills

Education

Associate degree or equivalent

Tools

Microsoft Office

Google Workspace

Adobe Acrobat

SmartSheet

Job description

Contract Information

Agency: NOAA National Marine Fisheries Service (NMFS), Office of the Assistant Administrator (OAA)

Place of Performance: Silver Spring, MD (1315 East-West Highway, 20910); telework as authorized

Period of Performance: 07/22/2026 – 07/21/2027 (Base); up to 4 years with options

Position Overview

The Program Administrative Analyst provides program administrative analysis and process improvement support to improve the efficiency, consistency, accessibility, and quality of OAA operations. The Analyst develops tools, dashboards, templates, and communications products that streamline administrative functions. Any automation or tool storing, processing, or transmitting Government information must be approved by the COR before use.

Key Responsibilities

• Develop and implement (after Government approval) improved methods, templates, trackers, dashboards, checklists, automated products, and tools that simplify and streamline administrative functions
• Assist in implementing efficient cost-documentation processes, tools, and methods that meet NOAA and applicable agency requirements
• Provide strategic calendaring support for NOAA Fisheries executive leadership, including mechanisms to triage meeting requests, track meeting materials, and manage leadership action items
• Format, proofread, edit, and quality-control draft correspondence, memoranda, briefing materials, reports, presentations, and associated packages
• Organize and support training for staff on plain language, administrative processes, and document quality standards
• Develop draft communications plans and campaigns targeting specific audiences for Government review and approval
• Provide expertise in Government communications practices including GPO style, plain language guidelines, photo organization, and Section 508 accessibility support
• Produce presentations and visual materials to help managers, scientists, and leaders convey complex information to non-technical audiences
• Deliver quarterly process improvement products including workflow maps, SOPs, checklists, templates, automated trackers, dashboards, or improvement recommendations

Required Qualifications

• Experience developing process improvements, automated trackers, dashboards, SOPs, checklists, and templates that streamline administrative functions
• Expertise in Government communications practices including GPO style, plain language guidelines, and Section 508/accessibility compliance
• Experience developing briefing materials, presentations, and visual materials for executive and non-technical audiences
• Ability to support strategic executive calendaring, triage meeting requests, and manage leadership action items
• Experience with cost-documentation support tools and communications planning and campaign development
• Qualifications commensurate with an associate degree or equivalent and approximately 8 years of relevant administrative or program analysis experience for senior support roles
• Strong written and oral communication skills
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook), Google Workspace (Gmail, Drive, Docs, Sheets, Slides, Meet), Adobe Acrobat, and SmartSheet
• Ability to learn NOAA/DOC systems and procedures quickly
• Must be capable of obtaining and maintaining a suitability/public trust determination (Tier 1 or successor) and all required system access approvals
• Must identify as a contractor in all written, electronic, and verbal communications per contract requirements