Contractor Program Manager / Task Lead

Think Tank, Inc.; Silver Spring (MD); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Think Tank, Inc. is seeking a Contractor Program Manager to manage NOAA National Marine Fisheries Service contracts. This role encompasses day-to-day contract management, quality control, and coordination of staffing efforts.

The ideal candidate will have experience managing federal contracts, excellent communication skills, and proficiency in Microsoft Office and Google Workspace. The position is based in Silver Spring, MD with possibilities for telework.

Qualifications

• Experience managing federal government contracts in a program manager role.
• Proficiency in preparing contract status reports and quality control plans.
• Ability to interface effectively with senior government officials.

Responsibilities

• Act as the main contact for staffing, quality control, and reporting.
• Prepare monthly status reports covering deliverables and corrective actions.
• Ensure all personnel complete required mandatory training on time.

Skills

Contract management

Communication skills

Microsoft Office

Team coordination

Tools

Google Workspace

Adobe Acrobat

Job description

CONTRACT INFORMATION

Agency: NOAA National Marine Fisheries Service (NMFS), Office of the Assistant Administrator (OAA)

Place of Performance: Silver Spring, MD (1315 East-West Highway, 20910); telework as authorized

Period of Performance: 07/22/2026 – 07/21/2027 (Base); up to 4 years with options

POSITION OVERVIEW

The Contractor Program Manager (PM) / Task Lead serves as the prime point of contact between the contractor team and the Government. This is a Key Personnel position. The PM/Task Lead is responsible for day-to-day contract management, quality oversight, staffing coordination, status reporting, and issue resolution across all four task areas.

KEY RESPONSIBILITIES

• Serve as the single point of contact for staffing, quality control, scheduling, status reporting, issue escalation, and invoice support
• Maintain authority to assign contractor personnel to task areas and resolve performance issues
• Attend task order kick-off meeting and routine status meetings with CO, COR, and Government stakeholders
• Prepare and submit monthly status reports by the 5th business day of each month, summarizing accomplishments, deliverables, risks, issues, upcoming work, and corrective actions
• Develop and maintain the Quality Control Plan; submit within 15 business days of award and update as needed
• Lead transition-in planning including staffing, access, training, knowledge transfer, and quality control procedures
• Coordinate personnel changes with COR in advance and ensure knowledge transfer to minimize disruption
• Ensure all personnel complete required NOAA/DOC training (IT security, records management, privacy, SASH, etc.) within required timeframes
• Coordinate transition-out activities including file transfer, tracker handover, SOPs, and system access closeout

REQUIRED QUALIFICATIONS

• Demonstrated experience managing federal government contracts or task orders in a program manager or project lead capacity
• Experience overseeing multi-function administrative support teams (FOIA, case coordination, travel, administrative operations)
• Strong written and oral communication skills with ability to interface effectively with senior Government officials
• Experience preparing and submitting contract status reports, quality control plans, and staffing plans
• Proficiency with Microsoft Office, Google Workspace, and Adobe Acrobat
• Ability to resolve performance issues and escape risks proactively

SECURITY & SUITABILITY

• Must be capable of obtaining and maintaining a suitability/public trust determination (Tier 1 or successor)
• Must obtain all required system access approvals for NOAA/DOC systems
• Must complete initial and annual NOAA SASH training within required timeframes