Program Administration Specialist

Purdue University; West Lafayette (IN); On-site; USD 65,000 - 90,000; Full time

Job summary

Purdue University in West Lafayette seeks a Master’s Program Manager to administer and coordinate master’s programs within the ECE department and Purdue Online MS offerings. You will liaise with current and prospective students, faculty, staff, and campus partners to ensure students have necessary information to succeed in ECE and online programs.

You will guide course selection, degree progress, and program communications, and manage records across Banner and GRM while collaborating with

Qualifications

• Bachelor's degree required.
• Two years of experience in higher education, recruitment, performance management, training and development, or related field.

Responsibilities

• Serve as primary resource for faculty and students regarding ECE MS and Purdue Online MS programs.
• Support faculty in interactions with master's students, including online students.
• Implement new programs; communicate policies to faculty, staff, and students.
• Advise online, West Lafayette, and Indianapolis MS students on course selection and degree progress.
• Advise ECE, SWE, and related Purdue 4+1 students during undergraduate and collaborative programs.
• Manage student records in Banner, GRM, and other systems; ensure accuracy and confidentiality.
• Coordinate with Registrar and OSGPS to resolve student issues.
• Inform students about events, deadlines, and policies; maintain program documents and websites.
• Develop communications strategies for recruiting prospective students.

Skills

MS Word

MS Excel

MS PowerPoint

MS Outlook

Customer service

Discretion

Policies comprehension

Cultural awareness

Time management

Organizational skills

Education

Bachelor's degree

Tools

Banner

GRM

Job description

Job Summary

The Master's Program Manager administers and coordinates master's programs within the Elmore Family School of Electrical and Computer Engineering, and the related Purdue Online MS programs. This position interfaces directly with both existing and prospective MS students as well as faculty, staff, and campus partners to ensure students have the information needed to successfully complete their studies in ECE and in related Purdue Online programs.

What You'll Be Doing:

• Serves as a primary resource person to faculty and students regarding all aspects of the ECE MS and related Purdue Online MS programs
• Supports faculty in their interactions with master's students, including meeting the needs of online students
• Implements new programs; communicates policies and procedures to faculty, staff, and students
• Advises online, West Lafayette, and Indianapolis residential MSECE and MSSWE students on course selection, plans of study, degree progress, and other academic concerns
• Advises ECE, SWE, and related Purdue 4+1 students while undergraduates and students in collaborative ECE programs with other institutions
• Manages student records in Banner, GRM, and other systems to ensure accurate, up-to-date information
• Supports schedule deputy and ECE associate head of teaching and learning with development of ECE graduate course schedules
• Interfaces with campus partners, including Registrar and OSGPS, to resolve student issues
• Monitors students' academic progress and serves as the program registration official, maintaining records and ensuring confidentiality
• Routinely communicates events, deadlines, and policies to ECE and related MS students; keeps program documents and websites current
• Coordinates communications strategies for recruiting prospective students and contributes to program growth strategies, including recruitment and admissions events
• Participates in and organizes committees related to ECE graduate programs
• Conducts in-person and virtual information and recruiting sessions for existing and prospective students
• Collaborates with faculty to manage admissions cycles for residential and/or online programs

What We're Looking For:

Education and Experience:

• Bachelor's degree
• Two (2) years of experience in higher education, recruitment, performance management, training and development, or another related field

Skills needed:

• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook, with the ability to design, develop, and manipulate tables and charts
• Excellent customer service, interpersonal and communication skills
• Ability to exercise good judgment and discretion in analyzing and resolving confidential and sensitive situations with minimal supervision
• Ability to grasp policies and procedures related to different aspects of student services
• Sensitivity to cultural, political, and geographical differences, with the ability to work well with a diverse student body
• Ability to work independently, handle interruptions, and manage multiple and varied tasks
• Excellent organizational and time management skills

Nice to Have:

• Master's degree in Management, Administration, Communications, Education, or Engineering
• Experience with recruiting, mentoring and advising students
• Experience with graduate program administration or working with graduate students
• Knowledge of academic environment and previous university experience